Avis (782)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
6 juin 2022

Recommend this app, I choose it among many. I am impressed with the live chat and help center feature. Customer service is awesome!

VeryFocal
Chine
Environ une heure d’utilisation de l’application
Channelwill a répondu 14 juin 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Truly,
Willdesk Team

6 décembre 2022

Mia from customer support was really helpful. She even offered some suggestions that elevated our chat widget. Customer service is commendable.

THE LUSH BOX
Danemark
42 minutes d’utilisation de l’application
Channelwill a répondu 7 décembre 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia|Willdesk Support

3 décembre 2022

Even wat zaken aanpassen om het te laten werken zoals wij voor ogen hebben. Wat een fijne support, vriendelijk, behulpzaam, snel en erg duidelijk. ECHTE TOPPER!

Graey
Pays-Bas
41 minutes d’utilisation de l’application
Channelwill a répondu 4 décembre 2022

Bedankt voor het geven van een 5-sterren review. We zijn erg dankbaar om te voelen dat we u goed van dienst zijn geweest. We zullen uw steun zeer op prijs stellen door ons bij uw vriend aan te bevelen over onze app, zodat we hulp kunnen verspreiden onder andere mensen. Als u vragen heeft, kunt u altijd contact met ons opnemen!! We zullen er altijd voor u zijn om te dienen!

Vriendelijke groeten,
Mariadel|Willdesk-ondersteuning

13 juin 2022

Very fast and efficient information. Great help in a matter of minutes.
I have a good feeling about this one, let's hope they don't disappoint.

Junebird Shop
États-Unis
40 minutes d’utilisation de l’application
Channelwill a répondu 13 juin 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Best Regards,
Molly|Willdesk Support

29 juin 2022

The service is very good. The interface of this app is also nice and simple to use. It will be better if there is the function like bot chatting.

Astarin
États-Unis
39 minutes d’utilisation de l’application
Channelwill a répondu 30 juin 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Molly|Willdesk Support

7 octobre 2023

good

ArcDroid CNC
R.A.S. chinoise de Hong Kong
38 minutes d’utilisation de l’application
Channelwill a répondu 8 octobre 2023

Thank you for sharing your positive experience with our customer service team and our app! 😊💫If you have any further questions or need assistance with anything, please don't hesitate to reach out to us. We're always here to help! 💝💝
-nona😇

26 janvier 2024

'Manage all channels in one inbox, including Live chat, Email, Whatsapp, Messenger'.

This is untrue, WD does not support Whatsapp integration.

Live chat with Mariadel​ confirmed this.

LP Metal Detecting
Royaume-Uni
30 minutes d’utilisation de l’application
Channelwill a répondu 27 janvier 2024

Hello there,

This is Sophie from Willdesk Support. I hope this email finds you well. Thank you for taking the time to share your feedback regarding our platform. 😇

We sincerely apologize for any confusion caused by the information you received. I'd like to clarify that, as of now, our system does not support Whatsapp integration on Willdesk Inbox but our Developers are planning to have this by February. We appreciate you bringing this to our attention, and we are actively working to update our communication channels for accuracy. Please rest assured that once the feature is released, Sophie will promptly update you. Thank you for your patience and understanding. 😊💗

If you have any further questions or concerns, please don't hesitate to reach out to our support team. We're committed to providing the best service possible and appreciate your understanding. 🤗

Thank you for being a valued user of our platform, and we look forward to addressing any issues promptly. 🥰

Sincerely,
Sophie

3 mai 2023

The customer service team is large and professional. Their service is excellent, and they respond very quickly.

BUWUS
États-Unis
37 minutes d’utilisation de l’application
Channelwill a répondu 3 mai 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia | Willdesk Support

31 août 2022

Great customer support! 100% recommend for your customer support help desk. I'm interested howe well it will turn out in practice. but so far so good

Venom Love
Royaume-Uni
36 minutes d’utilisation de l’application
Channelwill a répondu 2 septembre 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

20 juin 2022

The app is so awesome. The cost is really reasonable and it has the best customer service. Their features can really help you save bunch time

furhoney
États-Unis
34 minutes d’utilisation de l’application
Channelwill a répondu 21 juin 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Molly|Willdesk Support