전체 평점
4.9
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 7월 8일

The customer service was great and responsive. Was very patient and answered all of my questions and very nice. I appreciate this app because it is very good and helps with my online store.

POSHpizazz
미국
앱 사용 기간 대략 1년
답글 Channelwill개 2023년 7월 8일

Thank you for taking the time to share your positive experience with our customer service. We are thrilled to hear that our team was able to assist you effectively and provide excellent service. We are glad that our app has been helpful for your online store. If you have any further questions or concerns, please don't hesitate to reach out to us.

- Mia 💖

2023년 11월 27일

It was quick and resolved in a minute. Thank you so much

Penmanigal
인도
앱 사용 기간 3개월
답글 Channelwill개 2023년 11월 29일

I'm thrilled to hear that your issue was swiftly resolved in just a minute! 🚀 Thank you so much for your positive feedback! If you have any more questions or concerns, feel free to reach out. 😊

Best Regards,
Sophie|Willdesk Team

2023년 7월 8일

Great Live Chat and Helpdesk app. Also, the cost is just perfect for all business owners. The customer service is great, they response quickly every day and all day :)

ABOSTOS TUNING & STYLING
스웨덴
앱 사용 기간 12개월
답글 Channelwill개 2023년 7월 8일

Thank you for sharing your positive experience with our Live Chat and Helpdesk app. We're thrilled to hear that you find it great and that the cost is perfect for your business needs. We're also glad that our customer service team was able to assist you quickly and efficiently, and that you appreciate their responsiveness. We strive to provide the best possible service to our customers and we're happy to know that we're meeting your expectations. If you have any further feedback or suggestions, please don't hesitate to let us know. Thank you for choosing our app!

- Mia 💖

2023년 6월 22일

Amazing customer service, helped me install the FAQ page when I was unable to do this myself! Very helpful.

Naturally Sheepskins
영국
앱 사용 기간 9개월
답글 Channelwill개 2023년 6월 22일

Thank you for your kind words! We're thrilled to hear that our customer service team was able to assist you with installing your FAQ page. If you ever need any further assistance, please don't hesitate to reach out to us again. We're always here to help!

- Joewelyn 🌹

2024년 1월 26일

'Manage all channels in one inbox, including Live chat, Email, Whatsapp, Messenger'.

This is untrue, WD does not support Whatsapp integration.

Live chat with Mariadel​ confirmed this.

LP Metal Detecting
영국
앱 사용 기간 30분
답글 Channelwill개 2024년 1월 27일

Hello there,

This is Sophie from Willdesk Support. I hope this email finds you well. Thank you for taking the time to share your feedback regarding our platform. 😇

We sincerely apologize for any confusion caused by the information you received. I'd like to clarify that, as of now, our system does not support Whatsapp integration on Willdesk Inbox but our Developers are planning to have this by February. We appreciate you bringing this to our attention, and we are actively working to update our communication channels for accuracy. Please rest assured that once the feature is released, Sophie will promptly update you. Thank you for your patience and understanding. 😊💗

If you have any further questions or concerns, please don't hesitate to reach out to our support team. We're committed to providing the best service possible and appreciate your understanding. 🤗

Thank you for being a valued user of our platform, and we look forward to addressing any issues promptly. 🥰

Sincerely,
Sophie

2023년 10월 12일

it is one of the most useful and efficient app on the store... go for it and your live chat, support system & FAQs will be sorted.

Being Sanatan
인도
앱 사용 기간 2개월
답글 Channelwill개 2023년 10월 13일

Thank you for taking the time to leave such a positive review! We're thrilled to hear that our app has been useful and efficient for you. We're dedicated to providing the best possible support system and resources for our users, so we're glad to hear that you've found our live chat, support system, and FAQs helpful. Thanks again for your support!

- Mariadel 💝

2023년 7월 7일에 편집됨

Mia was very quick and helpful in answering and resolving my questions on this amazing app.

Willdesk will allow me to offer my customers more efficient and personalized assistance in their purchasing process without a doubt.

ZzleepDream
스페인
앱 사용 기간 4개월
답글 Channelwill개 2023년 7월 7일

Thank you for taking the time to share your positive experience with Mia and our app! We are thrilled to hear that you found her assistance quick and helpful. It's great to know that Willdesk will be able to provide you with more efficient and personalized assistance for your customers. We appreciate your support and hope to continue exceeding your expectations in the future.

- Mia 💖

2023년 10월 18일

Great app for live chat and web form. Responsible customer support. Nova has been very helpful and solved my question in minutes!

abxylute
홍콩(중국 특별행정구)
앱 사용 기간 7개월
답글 Channelwill개 2023년 10월 20일

Thank you for the fantastic review! We're delighted to hear that you've had a great experience with our live chat and web form services. We're especially proud of our responsive customer support, and it's wonderful to know that Nona was able to assist you promptly and effectively. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

- Mariadel // Willdesk Customer Support

2023년 5월 31일

Fantastic customer service and easy integration of the app. Would be much better with more customization options.

Wanvis Wonderland
미국
앱 사용 기간 9개월
답글 Channelwill개 2023년 5월 31일

Thank you for your feedback! We're glad to hear that you found our customer service fantastic and that our app was easy to integrate. We appreciate your suggestion for more customization options and will certainly take it into consideration as we continue to improve our product. Thank you for choosing our app! We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people.💗
-Nona💗

2023년 7월 21일

it's very good app, it will help you boost your sales and to interact better with your customers. highly recommended

wellvy wellness store
아랍에미리트
앱 사용 기간 12개월
답글 Channelwill개 2023년 7월 22일

Thank you for your positive feedback! We're glad to hear that our app has been helpful in improving your sales and customer interactions. We appreciate your recommendation and hope to continue providing value to you in the future.

- Mia 💖