Omtaler (365)
Raffiner
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Etter vurdering
This is by far one of the best AI & Helpdesk app out here this apps capabilities are endless top with support that you can count on when you need them. The features with this app are amazing and the AI learns very fast and the best part is if it gets a question it can't answer it alerts you to take over and make sure customer is happy and has a clear understanding. And handling order is a breeze for this AI no problems accurate information always given to the customer. No more on the phone telling customer order status just direct them to the bot.
Thank you so much for your incredible review! 🙌
We’re thrilled to hear that you’re loving the AI capabilities and the overall experience with our helpdesk app. It’s our mission to make support faster, smarter, and more seamless for you and your customers—and it’s amazing to know the features and real-time takeover alerts are making a real difference for your business.
If there’s ever anything we can do to support you further, we’re always here to help. Thanks again for being a part of our community! 💙
Best Regards,
Kim|Willdesk Team
I am speechless at how incredibly happy I am with the Helpdesk app (and the helpdesk behind it) from Willdesk. The helpdesk guides me with so much patience and attention. The app itself is very nice. Both in the free version and in the basic version, you can go a long way as a small business in offering service to your customers. Perhaps when my business starts running, I can go for the more advanced version.
I miss one or two features (like the visitors log/ analytics ) that I would have liked to see, but perhaps it will be available in the future. Because what I have now, I find the most important and I have been looking for a long time.
So highly recommended for small businesses.
Special thanks to Mariadel and Kim, for all their help, patience and thinking along.
Thank you for taking the time to leave a very nice review! We really appreciate the feedback and making the best user experience is our primary goal. We aim to continue to improve the services we are providing and we are glad that you are happy with the support provided.
Regarding logs and analytics, kindly send us a message with details and specifics of your request and we will be happy to discuss this with the team if this is something that needs to be added in the app.
Thank you again!
Emma
Willdesk Customer Support of Channelwill
great
🚀 We're thrilled to know you had a positive experience. If there's anything specific you loved or if you have more feedback to share, feel free to let us know. We're here to assist you! 👍🌈🎉
Best Regards,
Nona|Willdesk Live Chat Team
They solve all issues fast
🌟 We're thrilled to hear that our team swiftly resolved all your issues! 🚀 Your satisfaction is our top priority. If you ever need assistance again, don't hesitate to reach out. Thank you for the positive feedback! 👏😊
Best Regards,
Sophie|Willdesk Team
Los mejores en servicio al cliente, los recomendamos totalmente.
Muchas gracias por su fantástico comentario. Estamos encantados de saber que considera que nuestro servicio de atención al cliente es el mejor y que nos recomienda encarecidamente. Proporcionar un servicio al cliente excepcional es la esencia de lo que hacemos, y es increíblemente gratificante saber que hemos tenido un impacto positivo en su experiencia. Si alguna vez tiene más preguntas o necesita ayuda, no dude en ponerse en contacto con nosotros. Siempre estamos aquí para ayudarle.
Un cordial saludo,
Kim|Equipo de Soporte Willdesk
Sophie quickly resolved my concerns and provided excellent service. A user-friendly app and highly recommended!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Ashley|Willdesk Support
I can see no reason to get this app when the Shopify app, Inbox is free. Inbox automatically emails the customer when the customer is offline. Willdesk would not connect to my Outlook and after many instances on chat support, I discovered the free app by Shopify, which seems to do a lot more with fewer hassles.
The customer service for Willdesk is fast, but they couldn't work out the email issue. Shopify's Inbox does it automatically.
Thank you for your feedback. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. Thank you for your suggestion and we will work on the email integration. Once it was released, we will tell you as soon as possible.
Best Regards,
Nona|Willdesk Support
it's very good app, it will help you boost your sales and to interact better with your customers. highly recommended
Thank you for your positive feedback! We're glad to hear that our app has been helpful in improving your sales and customer interactions. We appreciate your recommendation and hope to continue providing value to you in the future.
- Mia 💖
Tolles Team das bei allen Problemen und Anpassungen hilft. Wir sind sehr zufrieden und freuen uns auf die weitere Zusammenarbeit.
Vielen Dank für Ihre positive Bewertung! Wir sind froh, dass wir Ihnen bei allen Problemen und Anpassungen helfen konnten und freuen uns auf eine erfolgreiche Zusammenarbeit in Zukunft. Bitte zögern Sie nicht, uns bei Bedarf erneut zu kontaktieren.
- Sophie 💖
Nona was great and helpful
I'm thrilled to hear that Nona was fantastic and helpful! 🌟 If you have any more questions or need assistance, feel free to reach out. We're here to help! 😊
Best regards,
Sophie | Willdesk Support
