WD‑Live Chat, Helpdesk,Chatbot , 726 avaliações
Refinar
-
Por avaliação
Haven't used the app yet, but so far Mariadel has been very helpful in answering my questions with very quick response time.
That's fantastic to hear! 😃 We're delighted to know that Mariadel has been so helpful in addressing your questions promptly. We hope that your experience with the app matches the exceptional customer service you've received. If you have any further inquiries or need assistance when you start using the app, feel free to reach out. Happy exploring! 🚀📱👍
Sophie|CW Willdesk Team 💬
their customer service was great and responsive. Was very patient and answered all of my questions also help in fixing my store chatbox.
I'm glad to hear that their customer service was able to provide you with a positive experience.💗💗 It's important for businesses to prioritize their customers and ensure that their needs are met. It sounds like they were able to do just that for you. Thank you for sharing your feedback!💝💗
-nona🤗💝
Support is great!!. The app needs a little more work on the integrations but I'm sure they will get there soon.
Thank you for your feedback! We're glad to hear that our support team has been helpful to you. We appreciate your patience as we continue to work on improving our integrations. Rest assured that we're always striving to provide the best possible experience for our users.
- Joewelyn🌹
Reply fast and solve my questions.
It's wonderful to hear that the support team was able to respond quickly and provide solutions to your questions. We strive to provide efficient and effective support to all of our customers, so we're glad to hear that we met your expectations. Thank you for taking the time to share your positive experience with us!
- Mariadel 💖
realy it's amazing app , and the supports , they reply in one menutes , i think only one app you need is willdesk
Thank you for your amazing review! We're thrilled to hear that you're enjoying our app and that our support team was able to assist you quickly. We're committed to providing the best possible experience for our users, and we're glad to hear that we've met your expectations. If you have any further feedback or suggestions, please don't hesitate to let us know. Thanks for choosing WillDesk!
-Joewelyn 🌹
Very great App also the support, very easy and helpful widget with great features, thank you very much.
Thank you for sharing your positive experience with our app and support team. We're thrilled to hear that you find our widget easy to use and helpful, and that you appreciate its great features. We're committed to providing a great user experience and it's great to know that we're meeting your expectations. Thank you for choosing our app and for taking the time to leave a review. If you have any further feedback or suggestions, please don't hesitate to let us know.
- Mia 💖
its very good
Thank you for your positive review! We are thrilled to hear that you enjoyed your experience with us. If you have any suggestions on how we can improve, please don't hesitate to let us know. We appreciate your feedback and hope to see you again soon! 💕🥰
- Sophie // Willdesk Customer Support 🤩
Very responsive team! Thank you! It was very efficient to tweak the settings and launch the app. The team is extremely patient.
Thank you for taking the time to leave a review! We're glad to hear that our team was able to provide efficient and patient service to help you launch your app. 😇If you have any further feedback or needs, please don't hesitate to reach out to us again.💗
-nona😊
I installed this hoping to get this configured with my email so I could message and keep in touch with customers. After trying unsuccessfully to connect to my email I contacted support but said they would have to pass on to development team, after a week and no response I’ve decided to uninstall. You can’t use an app with support that’s non existent, I wanted to be able to keep in touch with customers, it’s a pity that Willdesk didn’t want to do the same.
We apologize for any inconvenience you experienced while using Willdesk. We understand your frustration with the lack of support you received and we are sorry that we were unable to meet your expectations.
We would like to take this opportunity to assure you that we take all customer feedback seriously and are constantly working to improve our products and services. We appreciate your feedback and will use it to make necessary improvements to our support system. We hope to regain your trust and confidence in the future. If you have any further questions or concerns, please do not hesitate to reach out to us.
Thank you for your understanding.
-Joewelyn🌹
great customer service by Sophie.
Thank you for your review! We are thrilled to hear that Sophie provided great customer service. We will be sure to pass along your kind words to her. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing our company!
-nona😊😊