Avaliações (782)

Classificação geral
4,9
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
Data de edição: 26 de junho de 2022

The support tries very hard to fix my problems with the app. I hope I enjoy the app and my customers do too.

Pomppa Shop Deutschland
Alemanha
3 meses usando o app
Channelwill deixou uma resposta 25 de junho de 2022

To our valued user:

This is Molly from willdesk support team, I'm so sorry for all the inconvenience caused to you, could you please give us one chance to help to resolve the issue for you...Molly will definitely spare my effort to help you with any issues!! please trust Molly!!

Best Regards,
Molly/willdesk support

19 de agosto de 2022

So far so good.... The customer service team are excellent though, very quick to respond and help out.

Amonev
Reino Unido
3 meses usando o app
Channelwill deixou uma resposta 19 de agosto de 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Jessa|Willdesk Support

5 de julho de 2022

The function is very good, the customer service response is also very fast, thank you very much, one hundred percent.

Guohao Tech
China
3 meses usando o app
Channelwill deixou uma resposta 7 de julho de 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

25 de maio de 2023

Excepcional o suporte. Rápido, atencioso, prático e muito responsivo. Gostei muito e recomendo a todos.

Futgeek
Brasil
3 meses usando o app
Channelwill deixou uma resposta 25 de maio de 2023

Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que o servimos bem. Apreciaremos muito seu apoio, recomendando-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!! Estaremos sempre aqui para você servir!

Atenciosamente,
Nona | Suporte Willdesk

11 de setembro de 2022

Setup is quite good. Ability to add predefined responses and ability to respond via whatsapp. It would be nice if the whatsapp messages were prefixed with "from :" or similar, as the messages just appear on my mobile at the moment

MissBliss.UK
Reino Unido
3 meses usando o app
Channelwill deixou uma resposta 11 de setembro de 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Jade|Willdesk Support

10 de janeiro de 2023

Ashley is really helpful. Excellent solution as the customer service, professional technique support of configure the helping center. Great App Every Shop Must Have

Furnifure.com
China
3 meses usando o app
Channelwill deixou uma resposta 11 de janeiro de 2023

We are really grateful to feel that we served you well and we really appreciate your 5-star review. We will continue to give excellent service, if you need help, please feel free to contact us.

Best Regards,
Ashley|Willdesk Support

28 de abril de 2022

The best app for live chat! I had used many different apps and I can now say that I like this one the best so far. The management is very easy and the design is unique. In addition, the app also offers useful features like integrated track order platform and helpdesk.
I've already had contact with the support, they were very friendly and always answered after a few seconds! That's what I call a great app

Arizva
Suíça
3 meses usando o app
Channelwill deixou uma resposta 29 de abril de 2022

Hello,Arizva!

You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!

Best Regards
Nona|Willdesk Support

Data de edição: 23 de dezembro de 2021

Very easy to use. So far its worked out great for our store. It was easy to update all our questions and get it up and running.

Graze Los Angeles
Estados Unidos
3 meses usando o app
Channelwill deixou uma resposta 8 de janeiro de 2022

Hi there,

Thank you for your approval. We value your feedback and we will keep going to offer better service. If there is anything we can help with, please do not hesitate to contact us.
Thanks again for your support. Have a nice day!

Regards
Anne

19 de agosto de 2022

Hi Nona, thank you for introducing me this app. I appreciate your help and you did great! So efficient! I usually dont entertain adding another app but you were just so good!

Sensory and Play
Estados Unidos
3 meses usando o app
Channelwill deixou uma resposta 20 de agosto de 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

30 de abril de 2022

What a great app! It's easy to use a lot of options to choose from and the most important is super friendly and helpful customer service! Thank you

GoldFashion
Estados Unidos
3 meses usando o app
Channelwill deixou uma resposta 1 de maio de 2022

Hello, GoldFashion!

Thank you for the wonderful review and for taking the time to share your feedback with Willdesk. This inspires us to do even better in serving clients like you. If you have any questions or problems, do contact us on our live chat anytime we are open 24/7.

Best Regards,
Nona|Willdesk Support