Avaliações (782)

Classificação geral
4,9
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
18 de novembro de 2024

I am very satisfied with the service provided. The agent was responsive and handled my issue promptly. Thank you for the excellent support!

KHATAM
Malásia
Channelwill deixou uma resposta 21 de novembro de 2024

Thank you for sharing your wonderful feedback! 😊

We’re thrilled to hear that you’re very satisfied with the service and that our team could promptly assist you. Your satisfaction is our priority, and it’s rewarding to know we met your expectations.

Should you need any further assistance or have additional questions, please don’t hesitate to reach out. We’re always here to help!

Best regards,

Kim|Willdesk Support Team of Channelwill

29 de novembro de 2023

I appreciate the recent update to the app and have been enjoying its use. I want to commend Agent Nona for her exceptional assistance in addressing all my queries. She ensured that all my concerns were promptly addressed. Thank you. I plan to upgrade our subscription and continue using this app for the long haul. :)

PARCINQ Official Store
Filipinas
Mais de 1 ano usando o app
Channelwill deixou uma resposta 3 de dezembro de 2023

Thank you so much for your positive feedback! 😊 We're thrilled to hear that you're enjoying the recent app update and that Agent Nona provided exceptional assistance with your queries. 🌟 Your commendation means a lot to us! We look forward to having you continue your journey with us and appreciate your plan to upgrade the subscription for the long haul. 🚀 If you ever have more questions or need assistance, feel free to reach out. Happy using! 🌈🙌

Best Regards,
Sophie|Willdesk Team

9 de dezembro de 2023

Nona is Fantastic. The whole setup is fantastic. We have been having none of issues with other reputable Helpdesk companies. We then found Willdesk and I can honestly say, it is the easiest setup with huge amounts of customisation, incredible app, incredible integration, we particularly like the ease for customers being able to track their orders through the chat widget. 5 star!

Flagship Nutrition™
Reino Unido
5 meses usando o app
Channelwill deixou uma resposta 10 de dezembro de 2023

Thank you so much for your glowing review! 😊 We're thrilled to hear that you find Nona and the entire setup fantastic! 🌟 It's awesome to know that Willdesk stands out in comparison to other Helpdesk companies, and we're delighted that the easy setup, extensive customization options, incredible app, and seamless integration have made a positive impact. 🚀 The fact that you appreciate the customer-friendly order tracking through the chat widget means a lot to us! 🛍️⚡️ We're honored to have earned your 5-star rating! ⭐️ Thank you for choosing Willdesk! 🙌

Best Regards,
Sophie|Willdesk Team

30 de maio de 2024

Pour le moment l'application à l'air de bien marcher, et le support a été très réactif pour nous aider à résoudre avec succès notre blocage.

Nomadic State Of Mind "FRANCE"
França
14 dias usando o app
Channelwill deixou uma resposta 31 de maio de 2024

Merci pour votre retour positif ! Nous sommes ravis d'apprendre que l'application fonctionne bien pour vous et que notre équipe d'assistance a pu vous aider rapidement à résoudre votre blocage. Votre satisfaction est notre priorité absolue et nous nous engageons à vous offrir la meilleure expérience possible.

Si nous pouvons faire autre chose pour améliorer votre expérience, veuillez nous le faire savoir. Vos idées sont inestimables et nous sommes là pour garantir que tout se passe bien pour vous. 🤗❣️

Cordialement,

Mariadel
Service client Willdesk 🌟

21 de dezembro de 2023

A top APP!
It offers a lot of customization options, live chat and FAQ page in one.
The web app and mobile app also work very reliably.
And I was always helped very quickly and competently with the smaller adjustments for my shop. I now use a lot of apps, but with Willdesk other providers can follow an example when it comes to support, which is what I always hope for. Top!

RolConArt
Áustria
2 meses usando o app
Channelwill deixou uma resposta 22 de dezembro de 2023

Wow, thank you for the stellar review! 💖 We're thrilled to hear that you consider us a top app and appreciate the customization options. It's fantastic to know that our live chat, FAQ page, and the reliability of both our web and mobile apps have met your expectations. We're especially grateful for your kind words about our support team's quick and competent assistance with your shop adjustments.

At Willdesk, we're dedicated to providing top-notch service, and your feedback fuels our commitment. If there's anything more you need or any further enhancements you'd like to see, don't hesitate to let us know. We're honored to have you as a valued user, and we look forward to continually exceeding your expectations. Thanks for choosing Willdesk! 🤗

Best regards,
Mariadel | Loloyal Support 💫

7 de dezembro de 2023

Great costumer support! They helped me quickly and are taking my concerns regarding a feature to the developer team. Hopefully they will manage to find a soultion. If so - this cold not be better

NorskUGC
Noruega
11 meses usando o app
Channelwill deixou uma resposta 9 de dezembro de 2023

🌟 Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our customer support. 🚀 Our team is dedicated to addressing your concerns and has already forwarded them to our developers. 🤞 We're optimistic about finding a solution, and if we do, your satisfaction will be our ultimate reward! 😊

Best Regards,
Sophie|Willdesk Team

11 de julho de 2024

Good, very good

WeeSize
Portugal
3 dias usando o app
Channelwill deixou uma resposta 13 de julho de 2024

Thank you for your kind review! We're delighted to hear that you're having a good experience with our app. Your satisfaction is our top priority, and we're here to help if you have any questions or need further assistance. Please don't hesitate to reach out.

Best regards,

Kim|Willdesk Support Team of Channelwill

10 de dezembro de 2023

I really like this app. When your website is not very large, you can choose the free version, which should be sufficient.

outpaws_us
Estados Unidos
7 meses usando o app
Channelwill deixou uma resposta 12 de dezembro de 2023

🌟 Thank you for the positive feedback! We're thrilled to hear that you enjoy our app. 😊 It's great to know that the free version is serving your needs, especially for smaller websites. If you ever have any questions or suggestions, feel free to reach out! 🚀

Best Regards,
Sophie|Willdesk Team

12 de abril de 2024

功能部分彈性操作,可以連動客戶資料,讓溝通上便利許多
支援服務也非常的迅速、清楚,以這個月費來說非常值得!

Functions are very flexible, the team help me to sync customers' info, which makes my team can have a good conversation with customers.

The support team is efficient, the tutorial is clear and simple as well.

NN Vapor
Hong Kong, RAE da China
6 meses usando o app
Channelwill deixou uma resposta 13 de abril de 2024

Thank you for your glowing review! 🌟 We're thrilled to hear that our platform's functionalities have brought flexibility to your operations, especially in streamlining customer communication by syncing their information. 🔄💬

It's fantastic to know that our support team has been swift and helpful, ensuring your journey with us is smooth sailing. 🚀 Our aim is to provide clear and simple tutorials to empower you every step of the way! 💪💡

Your satisfaction is our utmost priority, and we're delighted that you find our service well worth the investment. 🎉 Looking forward to continuing to support your success! 🌟👍

Best regards,
Sophie 💗
Willdesk Customer Support 🌟

12 de novembro de 2024

Géniale

Custom Joy
França
Aproximadamente 17 horas usando o app
Channelwill deixou uma resposta 14 de novembro de 2024

Merci beaucoup d'avoir laissé un avis 5 étoiles ! Nous sommes ravis que vous soyez satisfait de l'application. Nous apprécions vraiment vos commentaires et nous nous engageons à maintenir des normes élevées en matière d'expérience utilisateur lors de l'utilisation de Willdesk.

N'hésitez pas à nous contacter à tout moment pour tout ce qui concerne la plateforme, nous sommes disponibles 24h/24 et 7j/7 pour vous fournir une assistance. Merci encore !

Emma
Équipe de support client Willdesk de Channelwill