Recensioner (403)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
20 augusti 2024

great app and customer support

Изкуствени Нокти Chixxie
Bulgarien
Ungefär 2 timmar användning av appen
Channelwill svarade 22 augusti 2024

Thank you for your positive feedback! We're delighted to hear that you're enjoying both the app and our customer support. It means a lot to us!

If you need any further assistance, feel free to reach out anytime.

Best regards,

Kim|Willdesk Support Team of Channelwill

3 juli 2023

The best live chat out there! They go above and beyond, I had a delightful experience with Mia who was pleasant and efficient! Highly recommend.

White Rose Collection
Storbritannien
13 dagar användning av appen
Channelwill svarade 3 juli 2023

Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our live chat and with Mia in particular. We take pride in providing top-notch customer service and we're glad that it shows. Thank you for recommending us, and please don't hesitate to reach out if you ever need assistance in the future.

- Mia 💖

25 april 2023

Fast and helpful support. Good value. There's an issue with business hours - ability to set it automatically - but they say this is being worked on

UK Water Filters
Storbritannien
13 dagar användning av appen
Channelwill svarade 25 april 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia | Willdesk Support

Redigerat 12 juni 2023

I can see no reason to get this app when the Shopify app, Inbox is free. Inbox automatically emails the customer when the customer is offline. Willdesk would not connect to my Outlook and after many instances on chat support, I discovered the free app by Shopify, which seems to do a lot more with fewer hassles.

The customer service for Willdesk is fast, but they couldn't work out the email issue. Shopify's Inbox does it automatically.

Miracle Botanicals Essential Oils
USA
12 månader användning av appen
Channelwill svarade 11 januari 2023

Thank you for your feedback. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. Thank you for your suggestion and we will work on the email integration. Once it was released, we will tell you as soon as possible.

Best Regards,
Nona|Willdesk Support

22 juni 2022

The team at UpperCommerce has been extremely helpful in modifying the tool to meet the needs of our shop. The functionality is great, only thing that is missing is an email notification for their WillDesk LiveChat tool.

rational studio
Schweiz
10 dagar användning av appen
Channelwill svarade 27 juni 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Molly|Willdesk Support

13 juli 2023

Very responsive team! Thank you! It was very efficient to tweak the settings and launch the app. The team is extremely patient.

Boutique en ligne officielle de MSI France
Nederländerna
9 dagar användning av appen
Channelwill svarade 14 juli 2023

Thank you for taking the time to leave a review! We're glad to hear that our team was able to provide efficient and patient service to help you launch your app. 😇If you have any further feedback or needs, please don't hesitate to reach out to us again.💗
-nona😊

10 mars 2024

I have just started using this app and at the moment I am really happy with it. Also the customer service has been first class!

Rogey
Storbritannien
9 dagar användning av appen
Channelwill svarade 11 mars 2024

Thank you for the positive feedback! 😊 We're overwhelmed to hear that you are happy with our services and we're delighted to know that you find our customer support first class! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀

Best Regards,
Kim
Willdesk Support Team 🌟

25 juli 2022

Very good app and very good customer support and all for free. It really does what it should do for a store.

HorseworldEU
Belgien
9 dagar användning av appen
Channelwill svarade 25 juli 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

29 augusti 2022

molto disponibile moltto brava professionale ho chiesto un aggiornamento e mi hanno risposto immediatamente consiglio

ADW SHOP
Italien
8 dagar användning av appen
Channelwill svarade 29 augusti 2022

Grazie per averci dato una recensione a 5 stelle. Siamo davvero grati di sentire che ti abbiamo servito bene. Apprezzeremo molto il tuo supporto consigliandoci al tuo amico in merito alla nostra app, in modo da poter diffondere aiuto ad altre persone. Se avete domande, vi preghiamo gentilmente di contattarci in qualsiasi momento!! Saremo sempre qui per te per servire!

Distinti saluti,
Nona|Supporto da scrivania

2 april 2024

good

Alliwava Official Site | Mini Computer | Projector
Hongkong SAR
8 dagar användning av appen
Channelwill svarade 3 april 2024

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable to us as we strive to provide the best service possible.

Best regards,
Mariadel 💗
Willdesk Customer Support 🌟