Recensioner (781)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
2 juli 2024

Great customer service! Thank you.

Pear Foods
USA
4 månader användning av appen
Channelwill svarade 4 juli 2024

Thank you so much for leaving a very wonderful review! We're thrilled to hear that you're happy with the customer service provided. Providing the best user experience is our top priority, and it's fulfilling to know that we have met your expectations.

For any future inquiries, please feel free to send us a message. We're always here to help, the support service is available 24/7.

Emma
Willdesk Customer Support

13 oktober 2024

J'ai récemment utilisé le service WD-Live Chat et j'ai été agréablement surpris par l'efficacité de l'équipe. Les agents étaient réactifs et ont rapidement résolu mon problème. Le chatbot, bien qu'utile pour les demandes basiques, manquait parfois de précision, mais le transfert vers un agent en direct a été rapide et fluide. Une excellente expérience globale avec leur helpdesk !

LUXIMAZ
Frankrike
Ungefär en timme användning av appen
Channelwill svarade 14 oktober 2024

Merci beaucoup pour votre retour positif ! Nous sommes ravis que vous ayez eu une excellente expérience avec notre équipe d'assistance. Nous nous efforçons d'améliorer constamment nos services, y compris le chatbot, et nous sommes heureux que le transfert vers un agent en direct ait été rapide et efficace. N'hésitez pas à nous contacter si vous avez d'autres questions !

Meilleures salutations,

Kim|Willdesk Support Team of Channelwill

28 juli 2024

Eu recomendo muito que instalem, principalmente se você é dropshipper. O suporte deles é maravilhoso, são muito atenciosos e te ajudam com tudo. No entanto, a plataforma deles é bem intuitiva e bem fácil de navegar.

Arqueira
Spanien
8 dagar användning av appen
Channelwill svarade 30 juli 2024

Agradecemos a sua recomendação e feedback. Obrigado por dedicar algum tempo a deixar uma avaliação. Fazer a melhor experiência de utilizador e continuar a melhorar os serviços que prestamos são os nossos principais objectivos. Estamos contentes por estar satisfeito com o apoio que recebeu, obrigado pelas suas palavras simpáticas.

Não hesite em contactar-nos a qualquer momento, estamos disponíveis 24/7 para prestar assistência. Mais uma vez, obrigado!

Emma

Willdesk Customer Support of Channelwill

26 juli 2024

Helpful and friendly!

SetsunaEpic
Vietnam
16 dagar användning av appen
Channelwill svarade 27 juli 2024

Thank you so much for your 5-star review! We're thrilled to hear that you found our service helpful and friendly. Your feedback motivates us to continue providing excellent support. If you need any further assistance, please don't hesitate to reach out!

Best regards,
Mariadel 💗
Willdesk Customer Support 🌟

5 augusti 2024

very nice!

Della Home
USA
5 dagar användning av appen
Channelwill svarade 7 augusti 2024

Thank you for your kind review! We're delighted to hear that you had a very nice experience with our app. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

Kim|Willdesk Support Team

5 september 2024

Excellent Customer Service, and app is very user friendly.

Juvrena
USA
8 minuter användning av appen
Channelwill svarade 7 september 2024

Thank you for your fantastic review! We're thrilled to hear that you found our customer service excellent and the app user-friendly. Your feedback motivates us to keep delivering the best experience possible.

If you have any questions or need assistance in the future, feel free to reach out!

Best regards,

Kim|Willdesk Support Team of Channelwill

8 september 2024

Support is so good

La Niche à Jouets
Frankrike
Ungefär 5 timmar användning av appen
Channelwill svarade 10 september 2024

Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support, we really appreciate your feedback. We are committed to maintaining high standards in user experience from using the app.

Please feel free to send us a message anytime as you require any form of suppot, we are available 24/7 to provide help.

Many thanks again!

Emma
Willdesk Customer Support Team

21 februari 2024

The support help us to add on option to open the willdesk window via a Click on our own icone or text selection. Great option to connect our CUSTOMER CARE page to willdesk. Just continue like now, excellent-recommended. Cheers. Cricketco.be

thbeau
Belgien
Nästan 2 år användning av appen
Channelwill svarade 22 februari 2024

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our support team assisted you in seamlessly integrating the option to open the WillDesk window through a click on your own icon or text selection. It's fantastic to know that this feature has enhanced your connection with our CUSTOMER CARE page. 🤝 We're committed to maintaining this level of excellence, and we truly appreciate your recommendation. Cheers to more successful collaborations! 🚀🎉

Best Regards,
Sophie 💞
Willdesk Team

5 februari 2024

We've been using Willdesk for our FAQ section for quite some time now and we really are very satisfied. Also the chat function is helpful for our online shop.

I particularly want to mention the Willdesk support team. Not only are they always very friendly, they also make a great effort to solve any issue or question I have.

Flasher Online Shop
Österrike
3 månader användning av appen
Channelwill svarade 8 februari 2024

🌟 Thank you so much for your glowing review! We're thrilled to hear that Willdesk has been a valuable asset for your FAQ section and online shop. 😊 Our team is dedicated to providing top-notch support, and we're delighted that you appreciate their friendliness and commitment to resolving any issues or questions. 🚀 Your satisfaction is our priority! If there's anything else you need, feel free to reach out. Happy to have you on board! 🙌✨

Best regards,
Sophie| Willdesk Support

14 november 2024

Es una aplicación muy genial, tiene las herramientas necesarias la aplicación, gracias a esta aplicación mi tienda se ve estupenda la recomiendo mucho

APPLIX
Mexiko
12 dagar användning av appen
Channelwill svarade 15 november 2024

Hola Esdras,

Buenos días. Soy Kim del equipo de soporte de Willdesk.

Muchas gracias por dejarnos un comentario de 4 estrellas. Apreciamos sinceramente que se haya tomado el tiempo de compartir su experiencia. Significa mucho para nosotros que estés disfrutando de nuestro producto/servicio, y tus comentarios nos ayudan a mejorar continuamente. 🌹

Si hay algo específico que podamos hacer para que tu experiencia sea aún mejor o para ganar esa estrella extra, nos encantaría escuchar tus sugerencias. Tu opinión es increíblemente valiosa para nosotros, y siempre estamos buscando formas de mejorar nuestras ofertas.

No dudes en responder a este correo electrónico o en ponerte en contacto con nuestro equipo de asistencia en cualquier momento. Estamos aquí para ayudarle.

Gracias de nuevo por su apoyo. Esperamos poder servirle aún mejor en el futuro. 💞

Saludos cordiales,

Kim|Equipo de Soporte de Channelwill