WD‑Live Chat, Helpdesk,Chatbot

Great support and quick response, even during off hours! Works very well with our store and implemented easily. They were also willing to help with some special requests, free of charge.

App is great and easy to navigate. Hopefully some more features get added, they said they'll talk to the development team about it which will be awesome. Great support team

The customer service was great and responsive. Was very patient and answered all of my questions and very nice. I appreciate this app because it is very good and helps with my online store.

The service staff was great and upgraded the service for me! I think I will use it, looking forward to the service on the mobile side

I like it very much. App is loading faster, is more stable, and is customer-oriented, better than other inbox apps, I expect it will integrate with the Instagram channel in following days!

Customer Service is excellent. This program offers a lot of value. The interface is clean and easy to use.

10/12/23

Need help with some customization and Mariadel​ helped me with getting it fixed. Thanks again:)

Next Day Update 4/4/23

As a representative of Opulence Empórion, I am thrilled to share our exceptional experience with the Willdesk platform. Our customers' satisfaction is of utmost importance, and Willdesk has been instrumental in helping us achieve that goal.

We faced some challenges with our customers tracking their orders through our app, but Willdesk's team, particularly Nona and Mia, worked tirelessly to resolve these issues. Their commitment to understanding our unique needs and providing tailored solutions has been remarkable.

Thanks to Willdesk, our customer service quality has reached new heights. The platform's user-friendly interface and efficient tracking system have helped streamline our processes, allowing us to focus on what we do best - offering luxurious products to our discerning clientele.

The Willdesk team's exceptional support and dedication have not gone unnoticed, and we are proud to have them as our partner. We wholeheartedly recommend Willdesk to any business in search of a reliable and innovative order tracking solution.

Opulence Empórion looks forward to continuing our fruitful collaboration with Willdesk and further enhancing our customers' shopping experience.

4/3/2023
I recently contacted your customer support team for assistance with an issue concerning one of my customers who couldn't find their order number. I had the opportunity to speak with Nona, who was exceptionally helpful in providing me with a better understanding of the Willdesk system. Nona's professionalism and knowledge were truly commendable.

During our conversation, Nona mentioned that they would email me with the rest of the answers and steps to resolve the issue once they have looked into it further. I am writing this review to express my appreciation for the prompt and efficient support provided by Nona, and I am looking forward to receiving the additional information required to help my customer find their order number.

Your company's dedication to customer satisfaction is evident, and I am confident that this issue will be resolved soon. I will be eagerly awaiting Nona's follow-up email to help us address this matter.

Thank you for your exceptional service.

Sophie quickly resolved my concerns and provided excellent service. A user-friendly app and highly recommended!

4 Jan 2023, Thanks to Mia for being extremely fast in terms of replying to messages and solving problems. She also is really helpful and provides extra guide to changing my avatar and setup FAQ in Willdesk. And it is easy to do with Willdesk. I definitely recommend this live chat app!

15 April 2023
WIlldesk has nice customer support, Pia able to solve my problem fast and patiently. and understand my doubt and explain to me well. Thank you Pia!

I just downloaded the app and finished the app setting. It is a great app that helps to communicate with customers.