WD‑Live Chat, Helpdesk,Chatbot
- 定价
-
免费安装。 提供免费试用。
- 亮点
- 深受美国商家喜爱
- 适用于最新模板
- 评分
- 4.9 (781)
- 开发人员
- Channelwill
配图图库
Willdesk 专注于为中国商家出海打造的一站式客户服务平台，提供全中文1对1服务，集在线客服、社媒、FAQ、物流追踪、CRM于一体，致力于帮您提升营销转化，降低服务成本
Willdesk 是为 Shopify 商家打造的，它可以在一个平台上管理多个店铺、多个渠道、多个社媒的消息(Facebook, Instagram, WhatsApp)，同时可以在消息面板上展示客户的订单情况、人员画像情况，支持您根据CRM为客户提供定制化的服务，提升营销转化。除此之外，FAQ和物流查询功能的集成，支持客户进行24/7小时自助服务，为您节省大量处理常见问题的时间成本，例如“我的订单在哪里”。您还可以通过 Willdesk 苹果和安卓移动端随时随地为客户提供便捷服务。Willdesk提供全中文操作界面，一对一中文专属客服，助您快速上手，免受语言困扰。
- 品牌化自助服务挂件：集成订单跟踪和常见问题，便于用户随时随地自助查询订单状态，自动解答“我的订单到哪了”等常见问题，降本增效。
- 在线客服助力销售增长：实时将在线访客转化为买家，提升销售转化率，将客服团队打造成利润团队。
- 多渠道集成释放生产力：无需担心IP关联，在一个平台处理邮件、FB、Whatsapp等渠道的客服咨询，提高工作效率。
- 用户画像助力智能营销：实时展示客户画像、历史聊天和订单等，对用户进行精准营销，与营销工具Klaviyo, Mailchimp, SMSBump, Privy集成
- 全平台集成，专为电商设计：集成多个电商平台和营销产品，专为DTC电子商务而生。
- 亮点
- 深受美国商家喜爱
- 适用于最新模板
语言
英语， 简体中文， 繁体中文， 法语， 德语， 葡萄牙语（葡萄牙）， 葡萄牙语（巴西）， 意大利语， 西班牙语， 日语， 波兰语， 丹麦语， 挪威语（博克马尔语）， 荷兰语， 土耳其语， 斯洛伐克语， 索马里语， 斯洛文尼亚语，以及 土库曼语
适配以下产品：
Shopify Flow, 结账, Gmail, Outlook, Zoho, Godady, 阿里/腾讯企业邮箱, SEOAnt Page Speed, Facebook, Microsoft 365, Tracking more,Ecomsend, Parcel Panel，Lololyal loyalty实时消息传送
自动回复
自定义
渠道
工作流程自动化
定价
Free
免费安装
Additional SEO services are available for an additional fee starting at $79
- Unlimited agent
- 1 store
- 20 conversations
- Order track 20 orders
- Live Chat
- Email Integration
- Unlimited FAQ
- Messenger
Starter
$16.90 /月
或 $152.25/年（可节省 25%）
$12 per each additional 100 tickets
- [Early Bird Offer $11.83]
- Unlimited agent seats
- 100 conversations
- Order track 100 orders
- Live Chat & Email
- Help Center
- Social media
7 天免费试用
Basic
$42.90 /月
或 $360.36/年（可节省 30%）
$12 per each additional 100 tickets
- [Early Bird Offer $20.93]
- Unlimited agent seats
- 300 conversations
- Order track 300 orders
- Live Chat & Email
- Help Center
- Social media
7 天免费试用
Pro
$149.90 /月
或 $1,259.16/年（可节省 30%）
$10 per each additional 100 tickets
- [Early Bird Offer $62.93]
- Unlimited agent seats
- 1000 conversations
- Order track 1000 orders
- Live Chat & Email
- Help Center
- Social media
7 天免费试用
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。
评论 (781)
Very good support. They where presistant and worked to solve my problem.
Thank you so much for taking the time to leave an amazing review! We're very proud to hear that you are happy with the support .We really appreciate your feedback. We are committed to maintaining high standards in user experience in using the platform.
Feel free to contact us anytime as you require, we are available 24/7 to provide help. Thank you again!
Emma
Willdesk Customer Support Team
I'm really happy with their help. When I have questions, they respond quickly to help me with the app. I really enjoyed my discussions with them. They showed professionalism and commitment through their availability! I highly recommend ! :-)
Thank you for leaving an amazing review! We're very proud to hear that you are happy with the support provided. We really appreciate your feedback and we are committed to maintaining high standards in user experience from the app and the support.
Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!
Best regards,
Emma
Willdesk Customer Support Team of Channelwill
Mariadel, was an absolute joy to work with. She quickly fixed what I asked and needed assistance with and explained the process thoroughly. I appreciate this service desk platform.
Thank you so much for leaving an amazing review! We are glad to hear that you are happy with the support. We really appreciate your feedback and we are committed to maintain high standards in the service that we provide.
Feel free to contact us anytime, we are available 24/7 to provide assistance as you require.
Many thanks again!
Emma
Willdesk Customer Support of Channelwill
Highly recommend the other ones with high reviews charge you for everything and its harder to use them. Will Desk has been super easy to use and the support is amazing.
Thank you so much for your glowing review! We're thrilled to hear that you've found Willdesk easy to use and that our support team has been amazing. It's great to know that we're offering the right balance of features and ease of use without unnecessary charges.
If you ever need further assistance, we're here to help!
Best regards,
Kim|Willdesk Support Team of Channelwill
I am speechless at how incredibly happy I am with the Helpdesk app (and the helpdesk behind it) from Willdesk. The helpdesk guides me with so much patience and attention. The app itself is very nice. Both in the free version and in the basic version, you can go a long way as a small business in offering service to your customers. Perhaps when my business starts running, I can go for the more advanced version.
I miss one or two features (like the visitors log/ analytics ) that I would have liked to see, but perhaps it will be available in the future. Because what I have now, I find the most important and I have been looking for a long time.
So highly recommended for small businesses.
Special thanks to Mariadel and Kim, for all their help, patience and thinking along.
Thank you for taking the time to leave a very nice review! We really appreciate the feedback and making the best user experience is our primary goal. We aim to continue to improve the services we are providing and we are glad that you are happy with the support provided.
Regarding logs and analytics, kindly send us a message with details and specifics of your request and we will be happy to discuss this with the team if this is something that needs to be added in the app.
Thank you again!
Emma
Willdesk Customer Support of Channelwill
支持
Channelwill 可以回答您关于 WD‑Live Chat, Helpdesk,Chatbot 的任何问题。
开发人员
WORK SPACE B15 ON 2/F, WING CHEUNG IND BLDG 58 - 70 KWAI CHEONG, Hong Kong, HK, 999077, HK
资源
推出日期
2021年2月22日
专题展示
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