评论 (392)

整体评分
4.8
每个评分等级的数量
  • 95% 的评分是 5 星
  • 2% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2025年5月13日

amazing support and app!

BilligaBoden
瑞典
大约1个月 人在使用应用
Channelwill已回复 2025年5月14日

Thank you so much for your kind words! 🌟

We’re thrilled to hear that you’re enjoying the app and that our support team has been able to assist you promptly. It means a lot to us that you’ve already decided to make the switch—even during your trial period!

If you have any questions or need help with setup or features, we’re just a message away. Welcome aboard, and we’re excited to have you with us! 😊

All the best,

Sophie |Willdesk Support Team

2024年8月10日

I am speechless at how incredibly happy I am with the Helpdesk app (and the helpdesk behind it) from Willdesk. The helpdesk guides me with so much patience and attention. The app itself is very nice. Both in the free version and in the basic version, you can go a long way as a small business in offering service to your customers. Perhaps when my business starts running, I can go for the more advanced version.

I miss one or two features (like the visitors log/ analytics ) that I would have liked to see, but perhaps it will be available in the future. Because what I have now, I find the most important and I have been looking for a long time.

So highly recommended for small businesses.

Special thanks to Mariadel and Kim, for all their help, patience and thinking along.

LievKaart
荷兰
5天 人在使用应用
Channelwill已回复 2024年8月12日

Thank you for taking the time to leave a very nice review! We really appreciate the feedback and making the best user experience is our primary goal. We aim to continue to improve the services we are providing and we are glad that you are happy with the support provided.

Regarding logs and analytics, kindly send us a message with details and specifics of your request and we will be happy to discuss this with the team if this is something that needs to be added in the app.

Thank you again!

Emma
Willdesk Customer Support of Channelwill

2025年6月4日

Great Experience!

Virilion
新西兰
3天 人在使用应用
Channelwill已回复 2025年6月5日

Thank you so much for taking the time to send your amazing review! We're very glad you are happy with the app. We really appreciate your feedback, we promise to continue efforts in providing the best user experience from using platform.

Feel free to contact us anytime as you may require support or if you have questions and suggestions. We are available 24/7 to help out.

Thank you again!

Best regards,

Emma
Willdesk Customer Support Team of Channelwill

2024年8月26日

Highly recommend the other ones with high reviews charge you for everything and its harder to use them. Will Desk has been super easy to use and the support is amazing.

Sew It Online
美国
11天 人在使用应用
Channelwill已回复 2024年8月28日

Thank you so much for your glowing review! We're thrilled to hear that you've found Willdesk easy to use and that our support team has been amazing. It's great to know that we're offering the right balance of features and ease of use without unnecessary charges.

If you ever need further assistance, we're here to help!

Best regards,

Kim|Willdesk Support Team of Channelwill

2025年7月26日

the support is very fast and helpful

Quartz Boutique
法国
大约1小时 人在使用应用
Channelwill已回复 2025年7月26日

Thank you so much for feedback! 🌟 We are delighted that you are happy with the support you received. We appreciate you taking the time to send us 5 stars.

We will to continue to strive in providing the best possible user experience to everyone.

Kindly feel free to send us a message as you require support.
We are always available to help out. 😊👍

Thank you again!

Emma
Willdesk Customer Support Team of Channelwill

2025年1月28日

Great service Kim answers all your questions!
she is attentive to your problem and always finds a solution to solve them! thanks to her!

Rouge Panther
法国
8天 人在使用应用
Channelwill已回复 2025年1月31日

Thank you so much for taking the time to leave a fantastic review! We are delighted that you're happy with the support. We really appreciate your feedback as we continue to try to provide the best user experience.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Emma
Willdesk Customer Support Team

2024年8月16日

Mariadel, was an absolute joy to work with. She quickly fixed what I asked and needed assistance with and explained the process thoroughly. I appreciate this service desk platform.

Glamorous Boutique USA L.L.C.
美国
10个月 人在使用应用
Channelwill已回复 2024年8月19日

Thank you so much for leaving an amazing review! We are glad to hear that you are happy with the support. We really appreciate your feedback and we are committed to maintain high standards in the service that we provide.

Feel free to contact us anytime, we are available 24/7 to provide assistance as you require.

Many thanks again!

Emma
Willdesk Customer Support of Channelwill

2024年10月10日

Very good support. They where presistant and worked to solve my problem.

Sjölotsen
瑞典
11个月 人在使用应用
Channelwill已回复 2024年10月13日

Thank you so much for taking the time to leave an amazing review! We're very proud to hear that you are happy with the support .We really appreciate your feedback. We are committed to maintaining high standards in user experience in using the platform.

Feel free to contact us anytime as you require, we are available 24/7 to provide help. Thank you again!

Emma
Willdesk Customer Support Team

2025年5月20日

Very good

Shima-flex
法国
大约2小时 人在使用应用
Channelwill已回复 2025年5月21日

Thank you so much for the 5 stars! 🌟 We are glad that you are happy with the app. We appreciate you taking the time to send a valuable feedback. We promise to continue to drive consistency in providing the best user experience.

Please feel free to send us a message if you require any form of support.
We're available 24/7 to help out. 😊👍

Thanks again!

Emma
Willdesk Customer Support of Channelwill

2025年2月4日

great i love this app, support are very available for help

For.me
法国
2个月 人在使用应用
Channelwill已回复 2025年2月6日

Thank you so much for your kind words! 😊 We're thrilled to hear that you love the app and that our support team could assist you. If you ever need help, we're always here for you! 🚀💙

Best Regards,

Kim| Willdesk Support Team