评论 (390)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 2% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2025年7月26日

the support is very fast and helpful

Quartz Boutique
法国
大约1小时 人在使用应用
Channelwill已回复 2025年7月26日

Thank you so much for feedback! 🌟 We are delighted that you are happy with the support you received. We appreciate you taking the time to send us 5 stars.

We will to continue to strive in providing the best possible user experience to everyone.

Kindly feel free to send us a message as you require support.
We are always available to help out. 😊👍

Thank you again!

Emma
Willdesk Customer Support Team of Channelwill

2022年5月16日

安装时不确定是否时网络问题,一直打不开安装不了,试了好长时间才成功的,平时联系客服有事也会出现这个问题,其他都很好,但是希望可以增加一项,频道里可以添加另外的独立页面且可以自己选择排版,追踪订单数量可以放开限制。

Smad Electric Appliances
中国
4天 人在使用应用
Channelwill已回复 2022年5月16日

非常感谢您关于我们app的宝贵建议,我们的开发技术人员已经根据您提出的问题马上进行了排查和维护,请您放心,问题马上就能得到解决!关于订单查询量的事宜您可以找我们的客服人员为您开放权限哈~我们会立即帮您解锁至尊VIP无限制查询权限!最后请允许我代表willdesk团队成员向您表示我们的感谢!您的支持和建议是我们前进的最大动力!

最真挚的祝福
Kelly/willdesk support

2022年9月6日

This app is very useful! It can save me a lot of time and help improve my work efficiency! The only regret is that the shape of the chat button cannot be changed.

Kanoeecare
中国
3天 人在使用应用
Channelwill已回复 2022年9月6日

Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you!
Best Regard,
Alannis|Willdesk

2024年10月15日

Great customer service~

Happy Nocnoc
美国
大约1年 人在使用应用
Channelwill已回复 2024年10月16日

Thank you for leaving a fantastic review! We're very proud to hear that you are happy with the support you received. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Emma
Willdesk Customer Support Team

2024年7月28日

The experience is not bad. The online inquiry service is very good. There is also fqa page building, which is the most needed. Many software do not support it. So choose. More of the service is good

JAV Interactive Flat Panel
中国
2天 人在使用应用
Channelwill已回复 2024年7月30日

Thank you for taking the time to leave a review! We really appreciate the feedback, making the best user experience is our primary goal. We aim to continue to improve the services we are providing. We are glad that you are happy with the support you received.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Emma
Willdesk Customer Support of Channelwill

2025年2月26日

功能丰富且有专业指导,指的推荐

us.store.flsun3d
中国
大约23小时 人在使用应用
Channelwill已回复 2025年2月28日

非常感谢您在百忙之中留下 5 星好评!我们很高兴您对该软件和所获得的支持感到满意。

我们感谢您的反馈。我们将始终努力不断改进,为大家提供最佳的用户体验。

如有任何建议、问题和支持,请随时联系我们。我们全天候为您提供帮助。

再次感谢您!

艾玛
Willdesk 客户支持团队

2024年8月10日

I am speechless at how incredibly happy I am with the Helpdesk app (and the helpdesk behind it) from Willdesk. The helpdesk guides me with so much patience and attention. The app itself is very nice. Both in the free version and in the basic version, you can go a long way as a small business in offering service to your customers. Perhaps when my business starts running, I can go for the more advanced version.

I miss one or two features (like the visitors log/ analytics ) that I would have liked to see, but perhaps it will be available in the future. Because what I have now, I find the most important and I have been looking for a long time.

So highly recommended for small businesses.

Special thanks to Mariadel and Kim, for all their help, patience and thinking along.

LievKaart
荷兰
5天 人在使用应用
Channelwill已回复 2024年8月12日

Thank you for taking the time to leave a very nice review! We really appreciate the feedback and making the best user experience is our primary goal. We aim to continue to improve the services we are providing and we are glad that you are happy with the support provided.

Regarding logs and analytics, kindly send us a message with details and specifics of your request and we will be happy to discuss this with the team if this is something that needs to be added in the app.

Thank you again!

Emma
Willdesk Customer Support of Channelwill

2023年11月13日

great

Fire on Fire Store
香港特别行政区
接近2年 人在使用应用
Channelwill已回复 2023年11月14日

🚀 We're thrilled to know you had a positive experience. If there's anything specific you loved or if you have more feedback to share, feel free to let us know. We're here to assist you! 👍🌈🎉
Best Regards,
Nona|Willdesk Live Chat Team

2023年11月28日

They solve all issues fast

Goyalpublishers
印度
1年多 人在使用应用
Channelwill已回复 2023年11月29日

🌟 We're thrilled to hear that our team swiftly resolved all your issues! 🚀 Your satisfaction is our top priority. If you ever need assistance again, don't hesitate to reach out. Thank you for the positive feedback! 👏😊

Best Regards,
Sophie|Willdesk Team

2024年5月15日

Los mejores en servicio al cliente, los recomendamos totalmente.

STLTH VAPE Colombia
加拿大
1年多 人在使用应用
Channelwill已回复 2024年5月17日

Muchas gracias por su fantástico comentario. Estamos encantados de saber que considera que nuestro servicio de atención al cliente es el mejor y que nos recomienda encarecidamente. Proporcionar un servicio al cliente excepcional es la esencia de lo que hacemos, y es increíblemente gratificante saber que hemos tenido un impacto positivo en su experiencia. Si alguna vez tiene más preguntas o necesita ayuda, no dude en ponerse en contacto con nosotros. Siempre estamos aquí para ayudarle.

Un cordial saludo,
Kim|Equipo de Soporte Willdesk