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Thanks Sophie, she very quickly helped me change the settings of the pop-up chat window and also suggested some improvements and did it myself!
That's great to hear! Sophie sounds like a very helpful and knowledgeable support representative. It's always nice when they can provide quick solutions to our problems and also offer suggestions for improvement. I'm glad you were able to make the changes yourself and that your experience with the pop-up chat window has been improved.
- Mariadel 💖
Really easy to set up and use among the others on the shopify app store. Custom support is quick to respond and really helpful. Sophie from the live chat support is really helpful and sweet.
Thank you for the positive feedback! 😊 We're delighted to hear that you found our app easy to set up among other Shopify Apps and our customer support responsive and helpful! At the same time, we are celebrating to know that you found Sophie very helpful and sweet. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀
Best Regards,
Kim
Willdesk Support Team 🌟
Excellent customer support. Super quick no matter what time zone you are in. This Live Chat has it all even the free version. So far, we are happy :)
👏🌟 Thank you for your glowing review! We're thrilled to hear that you've had an excellent experience with our customer support. 🚀 Our team is dedicated to providing super quick assistance, no matter your time zone. 😃 The Live Chat feature is a fantastic addition, even in the free version. We're so pleased to know you're happy with our service so far! 🎉😊 If you ever need more help or have further feedback, please feel free to reach out. We're here to make your experience the best it can be! 🌍💬🆓
Best Regards,
Nona|CW Willdesk Team🗨️
I can believe this is free. There customer support always reply fast and precise. Thanks to Nona for helping me to setup my willdesk. 100% recommend this livechat app!
We're so glad to hear that you're enjoying Willdesk and that our customer support has been helpful for you! We're proud to offer a free solution that meets the needs of our users, and we're thrilled that you would recommend our livechat app. Thank you for taking the time to share your positive experience with us! If you have any further questions or feedback, please don't hesitate to reach out to us.
Best,
Nona|Willdesk Support Team🥰
So far - so good. I need to learn about your program so I can ask intelligent and productive questions.
Thank you so much for your positive feedback! 😊If you have any more thoughts to share about the program or if there's any specific queries, feel free to let us know! 🌟 We will be more happy to assist you. 🥰
Best regards,
Kim | Willdesk Support
it is one of the most useful and efficient app on the store... go for it and your live chat, support system & FAQs will be sorted.
Thank you for taking the time to leave such a positive review! We're thrilled to hear that our app has been useful and efficient for you. We're dedicated to providing the best possible support system and resources for our users, so we're glad to hear that you've found our live chat, support system, and FAQs helpful. Thanks again for your support!
- Mariadel 💝
Los mejores en servicio al cliente, los recomendamos totalmente.
Muchas gracias por su fantástico comentario. Estamos encantados de saber que considera que nuestro servicio de atención al cliente es el mejor y que nos recomienda encarecidamente. Proporcionar un servicio al cliente excepcional es la esencia de lo que hacemos, y es increíblemente gratificante saber que hemos tenido un impacto positivo en su experiencia. Si alguna vez tiene más preguntas o necesita ayuda, no dude en ponerse en contacto con nosotros. Siempre estamos aquí para ayudarle.
Un cordial saludo,
Kim|Equipo de Soporte Willdesk
ottima app per la gestione dell'assistenza clienti, ci sono molte funzioni utilissime e fa perfettamente il suo lavoro.
menzione d'onore per l'assistenza, sempre gentile e disponibile per qualsiasi necessità.
5 stelle meritatissime
Grazie mille per la tua recensione fantastica! Siamo felici di sapere che la nostra app per la gestione dell'assistenza clienti ti è stata utile e che ha soddisfatto le tue aspettative. Siamo particolarmente lieti che tu abbia apprezzato il nostro team di assistenza, che si impegna sempre a fornire un servizio gentile e disponibile.
Le tue 5 stelle sono molto apprezzate! Se hai bisogno di ulteriori assistenza o hai qualche suggerimento, non esitare a contattarci.
Cordiali saluti,
Mariadel / Willdesk Customer Support
Great app for live chat and web form. Responsible customer support. Nova has been very helpful and solved my question in minutes!
Thank you for the fantastic review! We're delighted to hear that you've had a great experience with our live chat and web form services. We're especially proud of our responsive customer support, and it's wonderful to know that Nona was able to assist you promptly and effectively. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
- Mariadel // Willdesk Customer Support
we have not been using the app for a long time, in fact very little but it is done well, simple and intuitive. the customer service is magnificent, it has helped us on several occasions to optimize the implementation to the maximum according to our requirements. You can't ask for better. Competitors take notes....
Thank you so much for taking the time to share your experience! 😊 We're thrilled to hear that our app has been serving you well, even in the short time you've been using it. 🚀 Our goal is to provide a simple and intuitive experience, and it's fantastic to know that our customer service team has been there to assist you and optimize the implementation according to your needs. 🛠️ We truly appreciate your positive feedback, and we'll keep working hard to exceed your expectations. 🌟 Cheers to smooth operations and happy customers! 🥳 #CustomerSatisfaction #AppExcellence
Best regards,
Sophie| Willdesk Support