Willdesk: Live Chat&AI Chatbot
- Prezzi
-
Piano gratuito disponibile. Prova gratuita disponibile.
- Elementi chiave
- Popolare tra le attività commerciali degli Stati Uniti
- Compatibile con i temi più recenti
- Valutazione
- 4,9 (820)
- Sviluppatore
- Channelwill
Galleria immagini in evidenza
Automazione Servizio Clienti AI | Risoluzione Immediata, Supporto Omnicanale 24/7 con Chatbot AI
Willdesk by Channelwill migliora l'assistenza e-commerce con automazione intelligente:tracciamento ordini,resi,annullamenti e aggiornamento indirizzi via assistente virtuale.Unifica email,chat e social(Instagram/Messenger/WhatsApp)in sistema di ticketing.Flussi intelligenti:recupero carrelli,coinvolgimento proattivo,smistamento ticket e risposte FAQ immediate. Integrazione con piattaforme logistiche e loyalty:ottimizza il servizio clienti.Personalizzazione:centro assistenza,widget e FAQ personal
- Widget self-service & API Trackingmore integrati - nessuna app aggiuntiva
- Omnicanale AI: emozioni, prodotti, post-vendita & gestione email automatizzata
- Gestisci ticket da social media, chat ed email in un help desk centralizzato.
- Ottieni un indice clienti completo, integrato con Klaviyo, Mailchimp, Privy
- Integrazione multi-store: personalizzazione font, FAQ e stile
- Elementi chiave
- Popolare tra le attività commerciali degli Stati Uniti
- Compatibile con i temi più recenti
Lingue
Inglese. Cinese (semplificato). Cinese (tradizionale). Francese. Tedesco. Portoghese (Portogallo). Portoghese (Brasile). Italiano. Spagnolo. Giapponese. Polacco. Danese. Norvegese (Bokmål). Olandese. Turco. Finlandese. Coreano. Svedese. Ceco. norvegesee Tailandese
Funziona con
- Check-out
- Shopify Flow
- TrackingMore
- Parcel Panel
- Gmail
- Outlook
- Zoho
- Microsoftsoft 365
Categorie
Messaggistica in tempo reale
Risposte automatiche
Canali
Prezzi
Gratuito
Gratis
- Agenti illimitati
- 1 negozio
- 20 conversazioni
- Chat dal vivo
- Modulo di contatto,Tracciamento ordini
- Integrazione email e social media
- Centro assistenza: FAQ illimitate
- Servizio in tempo reale 24/7
Iniziale
$16.90 /mese
o a $152.25/anno con un risparmio del 25%
$ 12 per ogni 100 conversazioni aggiuntive
- [Offerta Early Bird $10.14]
- 1 negozio
- 100 conversazioni
- Bot automatizzato
- Dominio FAQ personalizzato
- Tag utenti e chat
- Quota limitata tracciamento gratuito
Prova gratuita di 7 giorni
Base
$42.90 /mese
o a $360.36/anno con un risparmio del 30%
$ 12 per ogni 100 conversazioni aggiuntive
- [Offerta Early Bird $25.74 ]
- 3 negozi
- 500 conversazioni
- Supporto prioritario
- Quota limitata tracciamento gratuito
Prova gratuita di 7 giorni
Professionale
$149.90 /mese
o a $1,259.16/anno con un risparmio del 30%
$10 per ogni 100 conversazioni aggiuntive
- [Offerta Early Bird $89.94 ]
- Negozi multipli
- 2000 conversazioni
- Quota limitata tracciamento gratuito
- Piano personalizzato e altro
Prova gratuita di 7 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni.
Recensioni (820)
It's a great app for encouraging your customers to reach out to you. Excellent customisation options to match your brand colours and options to add things like FAQ & order tracking.
Customer support is also excellent, I had an issue my end integrating a third store and customer support sorted it quickly and were very friendly and helpful. The fact that you get the option to integrate three stores on the paid plan is well worth it!
I would highly recommend and I will be using Willdesk for more stores in the future.
Thank you so much for your wonderful review! 😊 We're thrilled to hear that you're enjoying Willdesk and that our customization options, FAQ, and order tracking features are helping you connect with your customers more effectively.
Our team is always happy to assist, and we’re glad we could quickly resolve your integration issue. Your kind words and recommendation mean a lot to us! 💙
We look forward to supporting you as you continue to grow and manage more stores with Willdesk. If you ever need assistance, we're just a message away! 🚀
Best Regards,
Kim|Willdesk Customer Support
Exceptional AI-Powered Support Platform!
We have been using Willdesk AI for our customer service needs, and the experience has been outstanding! The AI-powered features significantly streamline our workflow, making it easier to manage inquiries efficiently.
One of the best aspects of Willdesk is their excellent customer support—they genuinely care about their users and continuously improve their service based on feedback. The recent update on AI assistance and transparency in pricing shows their commitment to providing value and clarity.
Additionally, the mobile app enhancements have made it much easier to track unresolved queries and prioritize customer support needs. While email notifications for unresolved AI queries would be a great addition, we appreciate that they are already working on implementing this feature.
Overall, Willdesk AI is a game-changer for businesses looking for a smart, AI-powered customer support solution. Highly recommended for anyone using Shopify or other e-commerce platforms!
Thank you so much for your amazing review! We're very proud to hear that you are happy with the app and the customer support. We really appreciate your feedback and we are committed to maintaining high standards and to continue to improve user experience from the app.
Feel free to contact us anytime as you may require support or if you have questions and suggestions. We are available 24/7 to provide assistance.
Thank you again!
Best regards,
Emma
Willdesk Customer Support Team.
This is by far one of the best AI & Helpdesk app out here this apps capabilities are endless top with support that you can count on when you need them. The features with this app are amazing and the AI learns very fast and the best part is if it gets a question it can't answer it alerts you to take over and make sure customer is happy and has a clear understanding. And handling order is a breeze for this AI no problems accurate information always given to the customer. No more on the phone telling customer order status just direct them to the bot.
Thank you so much for your incredible review! 🙌
We’re thrilled to hear that you’re loving the AI capabilities and the overall experience with our helpdesk app. It’s our mission to make support faster, smarter, and more seamless for you and your customers—and it’s amazing to know the features and real-time takeover alerts are making a real difference for your business.
If there’s ever anything we can do to support you further, we’re always here to help. Thanks again for being a part of our community! 💙
Best Regards,
Kim|Willdesk Team
Very prompt, and Nona was sweet and very quick to take over for the AI bot and helped me with my issue right away. I highly recommend this service!
Thank you so much for taking the time to send an amazing review! We are delighted that you're happy with the app and the support you received from the team.
We really appreciate your feedback. We promise to continue to try to provide the best user experience to everyone.
Feel free to contact us anytime for suggestions, questions and support.
We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team of Channelwill
We used to use ZEN DESK.. and was a good system. But for what we need, WILLDESK is more than enough. Flexible, intuitive and with AI now, even better. Support staff is top notch.. all of them are professional and patient. Great all around company.
Thank you so much for taking the time to leave us an amazing review! We are delighted that you're happy with the app and the support team. We really appreciate your feedback, we are committed to provide the best user experience and we will continue to try to better.
Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team
Assistenza
Assistenza app fornita da Channelwill.
Risorse
Sviluppatore
Lanciata
22 febbraio 2021
In primo piano
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