Willdesk: Live Chat&AI Chatbot
- Prijs
-
Gratis abonnement beschikbaar. Gratis proefperiode beschikbaar.
- Hoogtepunten
- Populair bij bedrijven in de Verenigde Staten
- Werkt met de nieuwste thema's
- Beoordeling
- 4,9 (809)
- Ontwikkelaar
- Channelwill
Galerij met uitgelichte afbeeldingen
AI Klantenservice Automatisering | Directe Ticketoplossing, 24/7 Omnikanaal Chatbot-Ondersteuning
Willdesk by Channelwill optimaliseert e-commercesupport met AI (GPT-4): Ordertracking, retourzendingen, annuleringen & adresupdates via AI. Combineer e-mail, live chat en social media (Instagram/Messenger/WhatsApp) in 1 ticketsysteem. Slimme workflows: Winkelwagenherstel, proactieve betrokkenheid, ticketroutering & FAQ-antwoorden. Integratie met Shopify en logistieke tools: Efficiënte klantenservice. Aanpassingen: Helpcenter, widget en FAQ-pagina's.
- Branded zelfservice-widget,Trackingmore API-integratie,geen extra tracking-app
- AI-agent: emotieherkenning, productadvies, orderbeheer; spamfilter, snellere rea
- Beheer tickets van social media, chat en e-mail in één helpdesk.
- Volledig klantenbestand + integratie met Klaviyo, Mailchimp en SMSBump.
- Multiwinkelintegratie: Pas lettertypen, FAQ en stijl aan.
- Hoogtepunten
- Populair bij bedrijven in de Verenigde Staten
- Werkt met de nieuwste thema's
Talen
Engels, Chinees (vereenvoudigd), Chinees (traditioneel), Frans, Duits, Portugees (Portugal), Portugees (Brazilië), Italiaans, Spaans, Japans, Pools, Deens, Noors (Bokmål), Nederlands, Turks, Slowaaks, Somalisch, Sloveens, Turkmeens, Fins, Russisch, Koreaans, Zweeds, Tsjechisch, Estisch, Iers, Noors - Nynorsk, Noors, en Thais
Werkt met
- Checkout
- Shopify Flow
- Parcel Panel, Loloyal loyalty
- Klaviyo,Mailchimp,One
- TrackingMore, EcomSend Pop Ups
- Gmail, Zoho,Outlook, Godady
- Dropshipman,SEO Ant
- Messsenger，Microsoft 365
Categorieën
Berichten versturen in real time
Geautomatiseerde antwoorden
Kanalen
Prijs
Gratis plan
Gratis
- Onbeperkt aantal medewerkers
- 1 winkel
- 20 gesprekken
- Live chat,C ontactformulier
- Ordertracking
- E-mail & sociale media integratie
- Helpcentrum: Onbeperkte FAQ
- 24/7 realtime service
Starterplan
$16.90 /maand
of $152.25/jaar en bespaar 25%
$ 12 per elke aanvullende 100 gesprekken
- [Early Bird aanbieding $10.14]
- 1 winkel
- 100 gesprekken
- Automatiseringsbot
- Aangepast FAQ-domein
- Gebruikers & chat taggen
- Beperkte gratis ordertracking
Gratis proefperiode van 7 dagen
Basisplan
$42.90 /maand
of $360.36/jaar en bespaar 30%
$ 12 per elke aanvullende 100 gesprekken
- [Early Bird aanbieding $25.74]
- 3 winkels
- 500 gesprekken
- Beperkte gratis ordertracking
- Prioriteitsondersteuning
Gratis proefperiode van 7 dagen
Pro-plan
$149.90 /maand
of $1,259.16/jaar en bespaar 30%
$ 10 per elke aanvullende 100 gesprekken
- [Early Bird aanbieding $89.94]
- Meerdere winkels
- 2000 gesprekken
- Beperkte gratis ordertracking
- Aangepast plan & meer
- Klantsuccesmanager
Gratis proefperiode van 7 dagen
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd.
Recensies (809)
Exceptional AI-Powered Support Platform!
We have been using Willdesk AI for our customer service needs, and the experience has been outstanding! The AI-powered features significantly streamline our workflow, making it easier to manage inquiries efficiently.
One of the best aspects of Willdesk is their excellent customer support—they genuinely care about their users and continuously improve their service based on feedback. The recent update on AI assistance and transparency in pricing shows their commitment to providing value and clarity.
Additionally, the mobile app enhancements have made it much easier to track unresolved queries and prioritize customer support needs. While email notifications for unresolved AI queries would be a great addition, we appreciate that they are already working on implementing this feature.
Overall, Willdesk AI is a game-changer for businesses looking for a smart, AI-powered customer support solution. Highly recommended for anyone using Shopify or other e-commerce platforms!
Thank you so much for your amazing review! We're very proud to hear that you are happy with the app and the customer support. We really appreciate your feedback and we are committed to maintaining high standards and to continue to improve user experience from the app.
Feel free to contact us anytime as you may require support or if you have questions and suggestions. We are available 24/7 to provide assistance.
Thank you again!
Best regards,
Emma
Willdesk Customer Support Team.
We used to use ZEN DESK.. and was a good system. But for what we need, WILLDESK is more than enough. Flexible, intuitive and with AI now, even better. Support staff is top notch.. all of them are professional and patient. Great all around company.
Thank you so much for taking the time to leave us an amazing review! We are delighted that you're happy with the app and the support team. We really appreciate your feedback, we are committed to provide the best user experience and we will continue to try to better.
Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team
Great support. The team replied to my questions very quickly and solved the problem in no time. The software itself is really good and I would highly recommend it.
Thank you very much.
Thank you for your kind words! 😊 We're thrilled to hear that our support team was able to assist you quickly and effectively, and that you're enjoying the software. Your recommendation means a lot to us! If you ever need further assistance, we're always here to help. 🚀✨
Best Regards,
Kim|Willdesk Support Team of Channelwill
Easy to set up, good to use. Great customer service.
Thank you so much for leaving a wonderful review! We're very delighted to hear that you are happy with the support and the platform. We really appreciate your feedback. We promise to continue and maintain high standards in user experience from using the Willdesk.
Feel free to send us a message anytime as you require support. We are available 24/7.
Thanks again!
Emma
Willdesk Customer Support Team
great i love this app, support are very available for help
Thank you so much for your kind words! 😊 We're thrilled to hear that you love the app and that our support team could assist you. If you ever need help, we're always here for you! 🚀💙
Best Regards,
Kim| Willdesk Support Team
Ondersteuning
App-ondersteuning aangeboden door Channelwill.
Hulpbronnen
Ontwikkelaar
WORK SPACE B15 ON 2/F, WING CHEUNG IND BLDG 58 - 70 KWAI CHEONG, Hong Kong, HK, 999077, HK
Geïntroduceerd
22 februari 2021
Uitgelicht in
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