Categorias relacionadas

Live Chat,Helpdesk,Help Center

FAQ Page,Helpcenter,LiveChat,Customer Service,Whatsapp,Track

Informações da aplicação da Shopify
  • Popular junto de empresas nos Estados Unidos da América

Preço: grátis

Destaques da aplicação

  • Fluxo de trabalho integrado: utilize diretamente no admin Shopify

  • Tecnologia avançada: compatível com os temas mais recentes

Provide you the best customer support service-willdesk

Secção de valores-chave

HelpDesk for customer service

Manage customer support on Live Chat, Email, Facebook, Instagram, and Whatsapp from one inbox, Stop switching all day long.

Turn browsers to customers

Chat live with visitors, give product recommendations, share coupons, and convert them to customers.

Powerful help center widget

Let customers resolve issues like "Where is my order" with a powerful order tracking widget, before reaching agents. 24/7 live chat support.

Detalhes da aplicação

Live Chat,Helpdesk,Help Center

Live Chat,Helpdesk,Help Center

Willdesk, born to support you to provide the best customer service, is a helpdesk that allows your customer service team to manage all of your support, and customer service in one place.

Top Shopify stores use Willdesk to reduce ticket first response time and increase the efficiency of their customer support teams.

We totally know how hard and stunning it is for you to manage customers’ tickets from different platforms, for example, live chat, Whatsapp, contact us page, email, Facebook, Instagram, etc. that's why we created Willdesk.

As opposed to solutions like Zendesk, Willdesk has an extremely powerful integration with Shopify, so that you can see order details for a customer, and refund, cancel, and duplicate orders without leaving the helpdesk app.

6 reasons why you should choose Willdesk

1. Provide Customer Service On Every Channel

*Manage conversations from live chat, Whatsapp, contact us page, and email(Facebook, Instagram are coming) in one helpdesk. *See the full customer live chat and messages history across different channels in one view. *Support for multiple stores.

2. Cut Customer Support Time In Half

*Respond instantly with live chat. *See customer support details and orders right next to the ticket.

3. Automatically reduce 30% of customer queries

*Help your customers track orders, request faqs, and more. Resolve more than 30% of issues before reaching agents. *No need to install any third tracking apps such as ParcelPanel, AfterShip,17Track, Omega,Track123. *Service Assistant for DSers (Oberlo), Dropshipman, and CJ.

4. Increase Conversions And Revenue

*Live Chat with customers currently on your store. *Provide helpful service according to their purchase and communication history.

5. Help to build your brand

*Easily customize styling, and branding to match your website. Enable customers to see orders, track packages & browse FAQs in LiveChat.

6. Multilingual

*Set up live chat & help center in English, Spanish, Dutch, Norwegian, German, French, and others over 40+. Don't see your language here? Contact us and we'll add it.

Feel Free to contact us whenever you need our help

24/7 live chat support

Data de lançamento

Integração com

  • TrackingMore
  • Parcel Panel
Live Chat,Helpdesk,Help Center

Live Chat,Helpdesk,Help Center

Willdesk, born to support you to provide the best customer service, is a helpdesk that allows your customer service team to manage all of your support, and customer service in one place.

Top Shopify stores use Willdesk to reduce ticket first response time and increase the efficiency of their customer support teams.

We totally know how hard and stunning it is for you to manage customers’ tickets from different platforms, for example, live chat, Whatsapp, contact us page, email, Facebook, Instagram, etc. that's why we created Willdesk.

As opposed to solutions like Zendesk, Willdesk has an extremely powerful integration with Shopify, so that you can see order details for a customer, and refund, cancel, and duplicate orders without leaving the helpdesk app.

6 reasons why you should choose Willdesk

1. Provide Customer Service On Every Channel

*Manage conversations from live chat, Whatsapp, contact us page, and email(Facebook, Instagram are coming) in one helpdesk. *See the full customer live chat and messages history across different channels in one view. *Support for multiple stores.

2. Cut Customer Support Time In Half

*Respond instantly with live chat. *See customer support details and orders right next to the ticket.

3. Automatically reduce 30% of customer queries

*Help your customers track orders, request faqs, and more. Resolve more than 30% of issues before reaching agents. *No need to install any third tracking apps such as ParcelPanel, AfterShip,17Track, Omega,Track123. *Service Assistant for DSers (Oberlo), Dropshipman, and CJ.

4. Increase Conversions And Revenue

*Live Chat with customers currently on your store. *Provide helpful service according to their purchase and communication history.

5. Help to build your brand

*Easily customize styling, and branding to match your website. Enable customers to see orders, track packages & browse FAQs in LiveChat.

6. Multilingual

*Set up live chat & help center in English, Spanish, Dutch, Norwegian, German, French, and others over 40+. Don't see your language here? Contact us and we'll add it.

Feel Free to contact us whenever you need our help

24/7 live chat support

Data de lançamento

Integração com

  • TrackingMore
  • Parcel Panel

Avaliações

5.0 de 5 estrelas

A avaliação geral reflete o estado atual da aplicação. Embora considere todas as avaliações da aplicação, dá prioridade às mais recentes.

Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas

Lista de avaliações

Filtrar e ordenar avaliações

  • Quikstickers

    Local Estados Unidos

    Firstly the app is amazing for being free. It looks and feels great and the built-in messaging inbox makes it easy to reply to chat and look at old messages. The support team is also very quick to respond and quickly helped me with my questions. Highly recommended for new stores.

  • Olga Trigo Art

    Local Espanha

    Acabo de descargar la aplicación y Molly me ha ayudado a responder mis preguntas, a resolver dudas y a mejorar el plan. Por ahora todo perfecto. Comentaré más cuando lleve un tiempo utilizando esta aplicación. Espero que tengan pronto la aplicación móvil para IOS. Gracias por la eficiencia y ayuda.

  • XO Garden Accessories

    Local Austrália

    Great app & very quick help desk. Easy to use & install.
    .
    .
    .
    .
    .
    .
    .
    .
    ..
    .
    .
    .
    .
    .
    .
    .
    .
    .
    .
    .
    .
    .
    .

Aplicações semelhantes a Live Chat,Helpdesk,Help Center

  • The Detective FAQ

    The Detective FAQ

    FAQ Page, Help Center, Contact Us, Order Tracking, WhatsApp

    4.6 de 5 estrelas(37avaliaçãos)
    Plano gratuito disponível
  • Best FAQs (Chat+Track+Contact)

    Best FAQs (Chat+Track+Contact)

    Quick Support FAQs, Order Track, Whatsapp & Social Links

    Sem classificaçãoSem avaliações
    Grátis
  • Parcel Panel Order Tracking

    Parcel Panel Order Tracking

    Rastrear Status Do Pedido, Rastreador De Pedidos

    4.9 de 5 estrelas(526avaliaçãos)
    Plano gratuito disponível