WD‑Live Chat, Helpdesk,Chatbot
- Preços
-
Plano gratuito disponível. Avaliação gratuita disponível.
- Destaques
- Popular junto de empresas nos Estados Unidos da América
- Funciona com os mais recentes temas
- Classificação
- 4,9 (764)
- Programador
- Channelwill
Galeria de imagens em destaque
Transforme o suporte ao cliente em lucro com Willdesk, plataforma completa de suporte e marketing.
Com recursos como rastreamento de pedidos, FAQ, centro de ajuda, e-mails, chat ao vivo, chatbot, Facebook Messenger, Instagram, redes sociais, sistema de tickets, suporte a várias lojas, integração com TrackingMore API e SEOANT, o Willdesk é uma plataforma completa que unifica essas funcionalidades. Evite instalar outros apps de rastreamento. Transforme seu serviço de atendimento ao cliente em um centro lucrativo e otimize as operações da sua loja Shopify com o Willdesk.
- Widget de Autoatendimento próprio, integração com Rastreamento de Pedidos, FAQs
- Aumente vendas com chat ao vivo e eficiência via Centro de Ajuda pré-configurado
- Gerencie os tickets de várias redes sociais e e-mails em uma única plataforma.
- Tenha um índice completo de clientes e integre com Klaviyo, Mailchimp, Privy
- Integração com várias lojas com suporte para personalização de Fontes, FAQs e Es
- Destaques
- Popular junto de empresas nos Estados Unidos da América
- Funciona com os mais recentes temas
Idiomas
inglês, chinês (simplificado), chinês (tradicional), francês, alemão, português (Portugal), português (Brasil), italiano, espanhol, japonês, polaco, dinamarquês, norueguês (Bokmål), neerlandês, turco, eslovaco, somali, eslovenoe turcomano
Funciona com
Shopify Flow, Finalização da compra, Gmail, Zoho, Outlook, Godady, Messenger, Microsoft 365, Parcel Panel, Loloyal loyalty, Automizely email, SEO Ant, Klaviyo,Mailchimp,One, TrackingMore, EcomSend Pop UpsCategorias
Mensagens em tempo real
Respostas automatizadas
Personalização
Canais
Automatização do fluxo de trabalho
Preços
FREE
Instalação gratuita
Additional SEO services are available for an additional fee starting at $79
- Unlimited agent
- 1 store
- 20 conversations
- Order track 20 orders
- Live Chat
- Email Integration
- Unlimited FAQ
- Messenger
BASIC
$16.90 / mês
ou $152.25/ano e poupe 25%
$12 per each additional 100 tickets
- [Early Bird Offer $8.45]
- Unlimited agent seats
- 100 conversations
- Order track 100 orders
- Live Chat & Email
- Help Center
Avaliação gratuita de 7 dias
PRO
$29.90 / mês
ou $258.48/ano e poupe 28%
$12 per each additional 100 tickets
- [Early Bird Offer $14.95]
- Unlimited agent seats
- 300 conversations
- Order track 300 orders
- Live Chat & Email
- Help Center
- Social media
Avaliação gratuita de 7 dias
ADVANCE
$89.90 / mês
ou $733.72/ano e poupe 32%
$10 per each additional 100 tickets
- [Early Bird Offer $44.95]
- Unlimited agent seats
- 1000 conversations
- Order track 1000 orders
- Live Chat & Email
- Help Center
- Social media
Avaliação gratuita de 7 dias
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias.
Avaliações (764)
Mariadel, was an absolute joy to work with. She quickly fixed what I asked and needed assistance with and explained the process thoroughly. I appreciate this service desk platform.
Thank you so much for leaving an amazing review! We are glad to hear that you are happy with the support. We really appreciate your feedback and we are committed to maintain high standards in the service that we provide.
Feel free to contact us anytime, we are available 24/7 to provide assistance as you require.
Many thanks again!
Emma
Willdesk Customer Support of Channelwill
We have just installed and integrated the app, but we can already say that the features are really diverse, and the apps from Channelwill generally seem to contain more than one initially thinks. We immediately had contact with support and spoke with Mariadel, who promptly addressed our concerns and questions and also unlocked some additional features for us. She was very helpful and competent - just as one would wish. I am excited to see how our customers will find the integration and look forward to the first messages and opportunities that will arise from it.
Wir haben die App gerade erst installiert und integriert, aber wir können jetzt schon sagen, dass die Funktionen wirklich vielfältig sind und die Apps allgemein von Channelwill scheinbar alle mehr enthalten als man zuerst denkt. Wir hatten direkt auch Kontakt mit dem Support und sprachen mit Mariadel, die sich sofort um unsere Anliegen und Fragen kümmerte und uns auch einige weitere Features freigeschaltet hat. Sie war sehr hilfebereit und kompetent - wie man es sich wünscht. Ich bin gespannt wie unsere Kunden die Integration finden und freue mich schon auf die ersten Nachrichten und Möglichkeiten, die sich dadurch eröffnen.
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen mitzuteilen! Es freut uns zu hören, dass Sie mit den verschiedenen Funktionen unserer App zufrieden sind und dass Ihr anfänglicher Integrationsprozess reibungslos verlief. Es ist großartig zu wissen, dass Mariadel in der Lage war, sich umgehend um Ihre Bedenken zu kümmern und zusätzliche Funktionen für Sie freizuschalten. Wir bemühen uns, Ihnen den bestmöglichen Support zu bieten, und wir schätzen Ihr Feedback sehr. Wir sind gespannt, wie Ihre Kunden auf die Integration reagieren werden und freuen uns auf die Möglichkeiten, die sich daraus ergeben werden. Wenn Sie weitere Fragen haben oder Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind für Sie da!
Nochmals vielen Dank für Ihre Unterstützung und dafür, dass Sie sich für Loloyal entschieden haben.
Mit freundlichen Grüßen,
Kim|Willdesk Support Team von Channelwill
I am speechless at how incredibly happy I am with the Helpdesk app (and the helpdesk behind it) from Willdesk. The helpdesk guides me with so much patience and attention. The app itself is very nice. Both in the free version and in the basic version, you can go a long way as a small business in offering service to your customers. Perhaps when my business starts running, I can go for the more advanced version.
I miss one or two features (like the visitors log/ analytics ) that I would have liked to see, but perhaps it will be available in the future. Because what I have now, I find the most important and I have been looking for a long time.
So highly recommended for small businesses.
Special thanks to Mariadel and Kim, for all their help, patience and thinking along.
Thank you for taking the time to leave a very nice review! We really appreciate the feedback and making the best user experience is our primary goal. We aim to continue to improve the services we are providing and we are glad that you are happy with the support provided.
Regarding logs and analytics, kindly send us a message with details and specifics of your request and we will be happy to discuss this with the team if this is something that needs to be added in the app.
Thank you again!
Emma
Willdesk Customer Support of Channelwill
Highly recommend the other ones with high reviews charge you for everything and its harder to use them. Will Desk has been super easy to use and the support is amazing.
Thank you so much for your glowing review! We're thrilled to hear that you've found Willdesk easy to use and that our support team has been amazing. It's great to know that we're offering the right balance of features and ease of use without unnecessary charges.
If you ever need further assistance, we're here to help!
Best regards,
Kim|Willdesk Support Team of Channelwill
Packed full of features at a great price. Support is also super quick if you have any questions. We've tried all of the customer service apps and this is by far the best one!
Thank you so much for your fantastic review! We're thrilled to hear that you find our app packed with features at a great price and that our support team has been super quick in addressing your questions. It's wonderful to know that, after trying various customer service apps, you consider ours the best. Your satisfaction is our top priority, and we're committed to providing you with the best experience possible.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Kim|Willdesk Support Team
Assistência
Channelwill pode responder a qualquer pergunta que tenha sobre WD‑Live Chat, Helpdesk,Chatbot.
Programador
Recursos
Lançada
22 de fevereiro de 2021
Incluído
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