Willdesk: Live Chat&AI Chatbot
- Priser
-
Gratisplan tillgänglig. Gratis testversion tillgänglig.
- Höjdpunkter
- Populär bland företag i USA
- Fungerar med de senaste temana
- Betyg
- 4,9 (405)
- Utvecklare
- Channelwill
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AI Kundserviceautomation | Direkt ärendelösning, 24/7 omnikanalstöd med AI-chatbots
Willdesk by Channelwill automatiserar e-handelssupport med AI:Orderuppföljning,returer,avbokningar och adressuppdateringar via virtuell assistent.Samlar e-post,livechatt och sociala medier(Instagram/Messenger/WhatsApp)i ett biljettsystem.Intelligenta arbetsflöden:Autogenererad varukorgsåtervinning,proaktiv kundinteraktion,ärendedirigering och direkta FAQ-svar.Djupintegration med logistik-och lojalitetsplattformar:Effektiviserad kundservice.Anpassningsbar branding:Skräddarsydd hjälpcenter,widget
- Varumärkt widget & Trackingmore API - ingen extra spårningsapp
- AI-driven omnikanal: Produktförslag, känslodetektion, service, spamfiltrering
- Hantera tickets från sociala medier, chatt & e-post i en kundsupportplattform
- Få komplett kundregister + integration med Klaviyo, Mailchimp, SMSBump
- Flershopsintegration: Anpassa typsnitt, FAQ och stil
- Höjdpunkter
- Populär bland företag i USA
- Fungerar med de senaste temana
Språk
engelska, kinesiska (förenklad), kinesiska (traditionell), franska, tyska, portugisiska (Portugal), portugisiska (brasiliansk portugisiska), italienska, spanska, japanska, polska, danska, norska (bokmål), nederländska, turkiska, finska, koreanska, svenska, tjeckiska, norska, och thailändska
Fungerar med
- Kassa
- Shopify Flow
- Parcel Panel, Loloyal loyalty
- Klaviyo,Mailchimp,One
- TrackingMore, EcomSend Pop Ups
- Gmail, Zoho,Outlook, Godady
- Dropshipman,SEO Ant
- Messsenger，Microsoft 365
Kategorier
Meddelanden i realtid
Automatiserade svar
Kanaler
Automatisering av arbetsflödet
Priser
Gratisschema
Gratis
- Obegränsat antal agenter
- 1 butik
- 20 konversationer
- Live-chatt, Kontaktformulär
- Orderhantering
- E-post & social media-integration
- Hjälpcenter: Obegränsad FAQ
- 24/7 realtidsservice
Startplan
$16.90 /månad
eller $152.25/år och spara 25 %
12 $ per varje ytterligare 100 konversationer
- [Early Bird-erbjudande $10.14]
- 1 butik
- 100 konversationer
- Automatiseringsbot
- Anpassad FAQ-domän
- Tagga användare & chatt
- Begränsad gratis orderhantering
Prova gratis i 7 dagar
Grundplan
$42.90 /månad
eller $360.36/år och spara 30 %
12 $ per varje ytterligare 100 konversationer
- [Early Bird-erbjudande $25.74]
- 3 butiker
- 500 konversationer
- Begränsad gratis orderhantering
- Prioriterat support
Prova gratis i 7 dagar
Proffsi plan
$149.90 /månad
eller $1,259.16/år och spara 30 %
10 $ per varje ytterligare 100 konversationer
- [Early Bird-erbjudande $89.94]
- Flera butiker
- 2000 konversationer
- Begränsad gratis orderhantering
- Anpassad plan & mer
- Kundframgångsansvarig
Prova gratis i 7 dagar
Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag.
Recensioner (405)
It's a great app for encouraging your customers to reach out to you. Excellent customisation options to match your brand colours and options to add things like FAQ & order tracking.
Customer support is also excellent, I had an issue my end integrating a third store and customer support sorted it quickly and were very friendly and helpful. The fact that you get the option to integrate three stores on the paid plan is well worth it!
I would highly recommend and I will be using Willdesk for more stores in the future.
Thank you so much for your wonderful review! 😊 We're thrilled to hear that you're enjoying Willdesk and that our customization options, FAQ, and order tracking features are helping you connect with your customers more effectively.
Our team is always happy to assist, and we’re glad we could quickly resolve your integration issue. Your kind words and recommendation mean a lot to us! 💙
We look forward to supporting you as you continue to grow and manage more stores with Willdesk. If you ever need assistance, we're just a message away! 🚀
Best Regards,
Kim|Willdesk Customer Support
This is by far one of the best AI & Helpdesk app out here this apps capabilities are endless top with support that you can count on when you need them. The features with this app are amazing and the AI learns very fast and the best part is if it gets a question it can't answer it alerts you to take over and make sure customer is happy and has a clear understanding. And handling order is a breeze for this AI no problems accurate information always given to the customer. No more on the phone telling customer order status just direct them to the bot.
Thank you so much for your incredible review! 🙌
We’re thrilled to hear that you’re loving the AI capabilities and the overall experience with our helpdesk app. It’s our mission to make support faster, smarter, and more seamless for you and your customers—and it’s amazing to know the features and real-time takeover alerts are making a real difference for your business.
If there’s ever anything we can do to support you further, we’re always here to help. Thanks again for being a part of our community! 💙
Best Regards,
Kim|Willdesk Team
Exceptional AI-Powered Support Platform!
We have been using Willdesk AI for our customer service needs, and the experience has been outstanding! The AI-powered features significantly streamline our workflow, making it easier to manage inquiries efficiently.
One of the best aspects of Willdesk is their excellent customer support—they genuinely care about their users and continuously improve their service based on feedback. The recent update on AI assistance and transparency in pricing shows their commitment to providing value and clarity.
Additionally, the mobile app enhancements have made it much easier to track unresolved queries and prioritize customer support needs. While email notifications for unresolved AI queries would be a great addition, we appreciate that they are already working on implementing this feature.
Overall, Willdesk AI is a game-changer for businesses looking for a smart, AI-powered customer support solution. Highly recommended for anyone using Shopify or other e-commerce platforms!
Thank you so much for your amazing review! We're very proud to hear that you are happy with the app and the customer support. We really appreciate your feedback and we are committed to maintaining high standards and to continue to improve user experience from the app.
Feel free to contact us anytime as you may require support or if you have questions and suggestions. We are available 24/7 to provide assistance.
Thank you again!
Best regards,
Emma
Willdesk Customer Support Team.
Very prompt, and Nona was sweet and very quick to take over for the AI bot and helped me with my issue right away. I highly recommend this service!
Thank you so much for taking the time to send an amazing review! We are delighted that you're happy with the app and the support you received from the team.
We really appreciate your feedback. We promise to continue to try to provide the best user experience to everyone.
Feel free to contact us anytime for suggestions, questions and support.
We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team of Channelwill
We used to use ZEN DESK.. and was a good system. But for what we need, WILLDESK is more than enough. Flexible, intuitive and with AI now, even better. Support staff is top notch.. all of them are professional and patient. Great all around company.
Thank you so much for taking the time to leave us an amazing review! We are delighted that you're happy with the app and the support team. We really appreciate your feedback, we are committed to provide the best user experience and we will continue to try to better.
Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team
Support
Support på appen tillhandahålls av Channelwill.
Resurser
Utvecklare
Lansering
22 februari 2021
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