Selfnamed: Cosmetics on demand

Impressed by the concept, the product selection and certifications. Some minor bugs with the app, but they are fixed now. I like it so far. Yet to see if the shipping, delivery and returns services are good.

I am really unsatisfied with this App right now. Creating products and syncing works but if you change in Shopify the Product details.. it will not sync anymore.

I cannot automatically sync my orders it won't work. I wrote couple of email to the support but they won't answer and if they answer its already too late. They need couple of DAYS for answering urgent cases..

I also tried to place the orders on the self named website and also this does not work properly. How is this App even allowed on Shopify? I lost more money with this app then selling products. This is insane!

There is also no live support chat available, no phone number only a email address and they need couple of days...

Please do not waste your time with this app, now I need to change my whole concept of my shop and look for other Companies ... this will take again more time and money for me.

AND THE BEST PART: You can't cancel any orders! Like imagine a customer places a order and the cancel it.. you will lose your money... happened to me already...

Einfache verbindung zwischen Shopify und selfnamed. Wir sind sehr zufrieden mit dem Service