Selfnamed: Cosmetics on demand

Très professionnel très à l’écoute de leurs clients, des produits de qualité supérieurs, mes clients en raffole. Merci beaucoup de pouvoir nous proposer une alternative en petite quantité pour lancer notre marque. Je compte vraiment continuer à travailler avec vous et j’ai hâte d’avoir les nouveautés qui vont sortir.

Selfnamed is a really great place to start dipping your toe into the water of wet good cosmetics before committing to a large scale or or developing an expensive formula yourself.

The site is really clear and really easy to navigate and makes creating your own artwork very easy as the instructions are so clear. We use canva and have been able to get away with using expensive designers for our graphic design testing.

Delivery has been fast and very communicative.

The products are seem to be high quality and ethics are considered which is important to our brand.

We are excited to try the app now that we are further developing our range with Selfnamed.

Mi sto trovando molto bene anche se sono agli inizi, mi piace la piattaforma ed i prodotti promettono bene! Aggiornamenti successivamente ma per il momento ottimo!

I have been working for almost a year with Selfnamed to produce my skincare line for my brand. I have been very happy with the quality of the products and quick delivery to my shop. I'm giving 4 starts as I haven't tried the drop-shipping option yet but have been ordering products in bulk to my own workshop from where I am currently fulfilling customers orders.

So far i really like it. Its easy to understand and design, i really like the products and the print quality was also good, even tho i used png and not pdfs. Everything fine so far, also the support was very fast.

The only thing i don't like is the delivery tracking, because it give false realtime information SOMETIMES... And overall the products are a bit expensive... but overall i like the app, the products i use them even myself and yeah, im thankfull!

Extraordinary products, fully deserving of 5 ⭐️⭐️⭐️⭐️⭐️.
We recommend without reservation.

Ik ben zeer tevreden over mijn ervaring met Selfnamed Cosmetics. De producten zijn van uitstekende kwaliteit en hebben mijn verwachtingen overtroffen. De klantenservice is geweldig en alles verloopt altijd vlekkeloos. Ik kan Selfnamed Cosmetics ten zeerste aanbevelen aan iedereen die op zoek is naar topkwaliteit cosmetica. Alles is gewoon perfect!

I have been working with selfnamed for one year and it has been an exciting journey! This company has grown a lot and has made a lot possible in the area of ​​products and technical processes. There were also technical challenges, but the team was always very helpful in solving them. I never had the feeling of being left alone, I can't imagine a better team and support! A top partner

I have been trying to work with this company for 2 months. Their app is just FULL OF BUGS. I don't understand why they didn't just fired their developer. They must really like him to let him do so much mistakes. The import function just simply don't works, so imagine if you receive orders...

Apart from that I tried the old way (placing order one by one on their website) and it's just a complete mess. There is no automation for tracking. No automation for VAT rules (they charge it to you even though you have a VAT number).

And the WORST PART IS THEIR SHIPPING PARTNERS. THE SHIPPING FEES are super high and the package get returned to the factory every time because instead of delivering without signature, they deliver it with signature ; making the whole delivery thing such a nightmare... When doing dropshipping from China the products are just delivered in the mailbox and that's it; no problem with signature thing.

In short, just stay away from this company at all cost until the sugar mommy money feeding the dev team realize it's time to change the devs for real.

At first, I was very excited to sell the products offered by this company. A customer placed an order on August 11, 2023; I had the package shipped to my address because I wanted to check the packaging and smell the products before I sent it out to my customer. Two of the bottles were damaged, so I contacted Selfnamed for help on August 25, 2023. On August 28, 2023, Nicole from Selfnamed replied to my email and offered to either re-ship the damaged products or refund the cost of the two damaged bottles. I chose to have them re-ship.

On September 7, 2023, I sent an email to Nicole asking for a status update. I sent another email on September 11, 2023, again asking for a status update. I reached out again and again, with no response. On Wednesday, September 13, 2023, I finally heard back from Nicole. She said she forgot to hit "send" on her email. (How do you forget to hit SEND on an email???) which is why I had not heard from her sooner. Anyway, she said that she would check the status of the shipment, it was scheduled to go out this week.

Today is September 17, 2023. I have not heard anything more about this replacement. My customer is LIVID. I will probably have to issue a refund. This is a terrible way to conduct business.

Stay away from this company. They will not take care of your issues or concerns; they will just give you lame excuses. I'm really, really angry.