SelfServe Order Edits Upsells

Name: SelfServe Order Edits Upsells
Brand: Grumspot Ltd.
Rating: 5.0 (15 reviews)

価格設定: 無料プランあり。無料体験あり。
評価: 5.0 (15)
開発者: Grumspot Ltd.

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Self-service order editing portal to save support hours

Let customers edit orders themselves—swap items, fix addresses, add upsells. Fewer tickets.

Stop wasting hours on manual order changes. SelfServe lets customers fix their own orders on the order status page—swap variants, correct addresses with Google Maps validation, cancel within your rules, and apply discount codes post-purchase. Turn every order edit into revenue with upsells on checkout and order status pages. Fewer support tickets, higher AOV, happier customers. Trusted by Shopify Plus stores.

Customers self-serve order changes—swap sizes, fix addresses, adjust quantities.
Boost AOV with post-purchase upsells on checkout & order status pages.
Let customers apply discount codes after purchase—unique post-checkout perk.
Set edit windows, block downgrades, and review cancellations before approval.
Google Maps address validation prevents failed deliveries before they ship.

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

チェックアウト
お客様アカウント
Shopify Flow
Shopify管理者ページ
Checkout
Shipbob

カテゴリー

注文編集

注文の更新

注文管理

価格設定

Tryout

無料

機能

5 Order Edits/month
5 Upsells/month

Up to 2500 orders

$79 /月

機能

Unlimited self-serve edits
Unlimited upsells
Address validation
Manual cancellation queue & approval
Custom 3PL Integration if not supported
Dedicated account manager
Custom upsell flows

5日間の無料体験

2500 - 5000 orders

$159 /月

機能

Unlimited self-serve edits
Unlimited upsells
Address validation
Manual cancellation queue & approval
Custom 3PL Integration if not supported
Dedicated account manager
Custom upsell flows

5日間の無料体験

5000+ orders

$299 /月

機能

Unlimited self-serve edits
Unlimited upsells
Address validation
Manual cancellation queue & approval
Custom 3PL Integration if not supported
Dedicated account manager
Custom upsell flows

5日間の無料体験

すべての料金はUSDで請求されます。定期請求と使用料に基づく請求は、30日ごとに行われます。

レビュー (15)

総合評価

評価レベルごとの件数

評価の100%は5つ星です
15
評価の0%は4つ星です
評価の0%は3つ星です
評価の0%は2つ星です
評価の0%は1つ星です

すべてのレビュー

2026年3月2日

This is a great way to let your customers edit order details post-purchase. The app UI is nicely done, and onboarding is simple. You can easily define what can be edited and under what rules. The team is responsive and can help you integrate with any fulfillment provider.

Unfortunately, our customer base isn't used to editing orders themselves, so the app ultimately wasn't a fit for our store.

Krekry

チェコ

アプリの使用期間：約1ヶ月

2026年2月12日

This app enables customers to edit their own orders without contacting your customer service team. You can configure how long orders are self-editable, and also exclude certain types of orders. The rule-based configuration is very flexible and easy to understand. It also works well with downstream shipping software like ShipStation. The ability for a customer to add to their order (upsell) in addition to editing it is a nice benefit as well. Very good app with a strong support team as well. Nice job.

The F3 Gear Store

アメリカ合衆国

アプリの使用期間：15日

2026年2月5日

Great app that saves us a lot of customer support hours. We have had some hiccups initially but Stan helped us set up everything and now we don't deal with address changes at all. Highly recommended!

encendia

ブルガリア

アプリの使用期間：16日