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*Final Update* I must say - after using this for several years now and having other integrations for other marketplaces - Sellbrite is just plain Awesome!
I've using this service for quite some time now and it is decent. Makes integrations relatively easy. However, if something goes wrong and the front-line costumer service team doesn't know how to resolve the issue, don't expect much help or information given. Walmart hasn't worked in over a month, and the Sellbrite Customer Service Team is basically ghosting me. Considering taking all my integrations away if I can't get any sort of proper explanation or timeline.
Thank you for taking the time to share your experience and to post your most recent update. We're happy to hear that the issue has been resolved. -Mike
Fast response for problem solving from customer service. Online App did not have charged invoice history for accounting, support staff emailed me the link to make my life easier.
We're thrilled to read about your positive experience with our support teams. Thank you for taking the time to post a review. -Mike
I've been with Sellbrite since December 2012 and I echo other reviewers' sentiments.
1. The software - GUI is clean, layout is intuitive, interface is snappy and it "works" as expected. These aspects allow me to be more efficient and focus on growing my business. Sellbrite's slogan of "simplified multi-channel selling" is spot on.
2. The support - If something doesn't work, contact the Sellbrite team and they will investigate. You'll receive a helpful response typically within 24 hours. I've submitted several feature requests and they've been integrated into the software. These factors make me feel like a valued Sellbrite customer.
3. The price - The old adage "You get what you pay for" doesn't apply here. I was never fond of the other guys' revenue sharing price models. With Sellbrite, I know exactly how much I'm paying each month. I don't have another party siphoning off cash linearly with revenue while I'm growing my business. This allows me to continually reinvest more cash in my business than if I used the revenue sharing companies. In fact, my sales are up 70% from last year thanks to Sellbrite.
I have been using this app for about 2 months. The developers are very helpful and answer all questions in depth and quickly! The interface with Ebay could not be easier, I am very pleased with the speed and ease of listing new products to Ebay! Now, I am just waiting for the ability to list unique products to Amazon, which I have been told they are working on! This is a great product, do try it for yourself!
Recently moved to SellBrite and so far have been very pleased. Nice user interface and very responsive customer service.
I have always received good responses from the "chat" assistance block on Sellbrite and yesterday was no different. Lilah was quick to help with the correct solution.
Thank you for taking the time to share your experience with our live support teams. We appreciate the 5 star rating! -Mike
Sellbrite goes above & beyond the call of duty. I've been with them for about two years now & their customer service is beyond excellent!
Thank you very much for this wonderful rating and review! -Mike
We have been using Sellbrite for a year now. I have to say it has been an absolute time saver. We sell on multiple marketplaces and it makes tracking inventory simple and saves us valuable time from trying to manually keep up. We tried other multichannel software platforms that were very difficult to navigate and the costs were astronomically HIGH in price! Sellbrite's platform is simple and easy to use. If you use shopify now it is very much like the shopify format...Very Simple! The customer support is excellent! If you currently selling on multiple marketplaces this software is a must!! It will save you alot of time and grief. Highly Recommend!!
Sellbrite is an incredible app. I've been using it for a few months now and it's definitely made managing inventory across multiple sales channels much easier. The support from the Sellbrite team has been fantastic.
While the app is already powerful as it is, I'm very excited to see what additional features and integrations Sellbrite has in store in the near future.
Fantastic app and even more fantastic support. It's easy to implement and get selling on other channels with this app.
Thank you for the great review! We're happy you're pleased with both our app and support. We work hard on both!