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I have been using Sellbrite for over 4 years now. Whenever I need help, their integrated app allows me to contact someone live very quickly. Even on the weekends when Sellbrite is supposed to be closed, a tech support person will still help me. Great customer service all of these years. No regrets at all.
Thank you for sticking with us for over 4 years, and for this wonderful 5 star rating! We're very happy to hear about your positive experiences working with our live support teams!
I have tried many apps, happiest with Sellbrite. Works pretty well, and the support is really great, especially Joey!
Thank you so much for the great review! It's not always easy to switch platforms, but we're glad you did and happy to hear that our team has been helpful along the way.
I have had some problems but every time I write someone, I get a response and they work with me to get the correct response.
It really helps with inventory. Yes, I will admit ebay is slow but it is all on ebay not on Sellbrite. Etsy is always spot on which tells me it is ebay. They just can't seem to keep up. I try to stay on top of inventory which helps Sellbrite know what my inventory is.
Great people to work with.
We're very pleased to see this new 5 star rating! Thank you for taking the time to share your experience with us. -Mike
I had been using the Shopify eBay sales channel and the CED-eCommerce Etsy sales channel for about a year. The sales for both had dropped off back in March, they were both very buggy and the customer service was terrible. I found Sellbrite and installed it. Within two hours of uploading our products to eBay, we had a sale. One day later for Etsy. The customer service is excellent. Very fast and friendly in responding to all of my questions. I was very nervous about migrating my products. Switching to Sellbrite was the smart move for my small business.
Thank you so much for the review! We're so happy to hear that Sellbrite has been easy to migrate and has helped grow your business!
I have been on the app just for a week now and have had talked with customer support 4 times and each time has been consistently prompt and fixed my issue quickly. The app is good for cross-listing and I do highly recommend it. One thing I'd like to see added is the ability to cross-list onto FB Marketplace as well
Thank you for taking the time to rate and review our app! We appreciate the 5 star rating and your feedback. We'll be happy to share your suggestion with our developers for consideration. -Mike
Great app for syncing inventory across channels with great customer support. One of the best onboarding experiences of any new Shopify app that we've used with intuitive set up and helpful articles. Also some of the best support we've received from any Shopify app which we have found is crucial to finding success with any new app. We would highly recommend.
We have tried other inventory synchronizing apps for Shopify and none work quite as well as Sellbrite. Our company deals with live plants meaning on a moments notice we may need to out our stock on a product. Sellbrite is quick and reliable when it comes to managing our Shopify, Amazon, Ebay, and Etsy stores. When issues do arise Sellbrite support is quick and responsive to the problem and will walk through all the steps needed to fix the issue. This is easily one of the best apps my company has had the privilege of using.
The app is good. We had issues integrating our listings with Etsy, and sent an email to support, and they replied back the same day. We figured out how to do it on our own, and ended up not replying back to Sellbrite's email, and they sent us another email to make sure our issue was resolved. We loved this, it showed that they really cared about addressing our issue, and were persistent to follow up with us. Customer service support is how we determine whether an app is a keeper or not, and they were awesome!
Thank you for the great review! We're so happy that you were able to figure it out on your own, but our support team is always there just in case you need them. Thank you again for the 5-star review!
Great support, great product. This is a great way to link your product to other online markets.
A very good app for inventory sync across the all channels. Very smooth and professional onboarding guide. The customer support it is very professional you just need to give them time and they will help. I am happy with this app.
We're thrilled to see this 5 star rating and review for our app! Thank you for taking the time to share your positive experience with us.