Avis (195)
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great app and easy to handle it
So far so good, should be easier if you are working with it from the start, but still doable when you add an already existing company.
Their customer service is amazing and always goes the extra mile to help.
Thanks to all and keep up the good work!
Liliana
I took some time before giving this review as I wanted to fully implement the project. Although I can't say the export was that clean it's not that unusual for such programs. We've done this 4-5 times with other solutions over the years and it's never flawless but you can fix the export ommisions pretty easily and the software itself works great and is a reasonable cost for what you get. Overall, if you aren't doing this sort of solution you probably are a minor player in ecommerce. You can't just publish a website and expect sales. Typically, you've got to reach out to shopping services like Amazon , Walmart...etc. to get anywhere unless you are Nike or an org like that. And a program like Sellbrite makes that process SO MUCH EASIER. Sellbrite's videos are extremely helpful and I don't think we actually needed much support at all. It's pretty straight forward if you watch the videos and it does work. Etsy is like a 1 hour project. Amazon and some others might take more effort but are well worth it. We are using Etsy, Walmart, Amazon and Ebay. Might do Jet soon.
The app is good. We had issues integrating our listings with Etsy, and sent an email to support, and they replied back the same day. We figured out how to do it on our own, and ended up not replying back to Sellbrite's email, and they sent us another email to make sure our issue was resolved. We loved this, it showed that they really cared about addressing our issue, and were persistent to follow up with us. Customer service support is how we determine whether an app is a keeper or not, and they were awesome!
Thank you for the great review! We're so happy that you were able to figure it out on your own, but our support team is always there just in case you need them. Thank you again for the 5-star review!
Great support, great product. This is a great way to link your product to other online markets.
I love this app! Makes it super easy to manage our inventory and listings on our site and Etsy. Their support is also great too - they've been quick to answer any questions. If you work with multiple platforms, I would highly recommend!
A very good app for inventory sync across the all channels. Very smooth and professional onboarding guide. The customer support it is very professional you just need to give them time and they will help. I am happy with this app.
We're thrilled to see this 5 star rating and review for our app! Thank you for taking the time to share your positive experience with us.
Very easy to use and great support! We like being able to maintain all of our products in one source for all the channels we use.
I own a small business, and we make do with few employees. I find Sellbrite is like having a few extra employees! I have been using the service for a few years now. Compared to similar services, we just feel Sellbrite has the most to offer us, at the best price.
I will admit that I am not technical at all, so I am especially appreciative for Sellbrite's helpful staff that seem to be readily available anytime I have ever needed them.
We started with Sellbrite simply for inventory management because we sell on multiple channels (including: Shopify, Walmart, Amazon, Amazon Canada, Ebay, Etsy, Newegg, Sears, Bonanza & Rakuten). All we do is update inventory in Sellbrite, they take care of the rest. Customers (and marketplaces) demand consistent pricing, and theis make our product listings consistent. Plus, with some sites, such as Walmart, they want inventory updates or confirmations every 5 minutes or so, and this takes care of that as well.
I also find Sellbrite extremely valuable for reports - instant sales reports that I can customize to get all kinds of needed data in seconds, whether it's sales by sku, bestsellers for a certain marketplace, or over all marketplaces, or sales by state, city, or country - since Sellbrite can grab data from all marketplaces at once, I have everything together on one report. So much easier.
I admit I haven't used the listing tools much, but I plan to give that a try soon. I'm sure it will make my life easier, as most of Sellbrite's features do.
Love this app. Especially love it for the FBA integration across all sales channels. It works seamlessly after a basic set up and it's the only software that I've found that pushes the tracking numbers from FBA to customers as well. Super clean interface and is very user friendly. Highly recommend for anyone looking to automate this process.