レビュー (197)

総合評価
4.4
評価レベルごとの件数
  • 評価の73%は5つ星です
  • 評価の6%は4つ星です
  • 評価の5%は3つ星です
  • 評価の4%は2つ星です
  • 評価の13%は1つ星です
2022年4月14日

It's a good product that does what it's supposed to when it's fully operational. They advertise 15 minute synch times on the plan level we are on, but that seems to be hit or miss. This is a critical piece of technology for making sure we don't oversell across all of our channels, but their support/dev team doesn't treat it that way. Their support team seems understaffed and slow to initially respond. They are continually having backend database lag issues which means we see that an order is going to be coming in from a specific channel, but then have to sometimes wait hours for it to actually show up in Shopify to ship it properly. We switched to this app after Shopify killed off their own channel apps, and while it satisfies our need on most days, its a piece of tech that we have lost faith in, and begrudgingly pay for.

basin + bend
アメリカ合衆国
アプリの使用期間:3年以上
Sellbriteが返信しました 2022年4月14日

Thank you for taking the time to provide us with this review and feedback. We apologize if you're experiencing any issues with the functionality of the program. Our engineering teams are actively working to resolve some recently identified performance issues. We appreciate your patience as we work to resolve those problems. If you need assistance, we do encourage you to reach our to our live teams and we will do our best to get everything working as intended for you. Thank you.

編集日:2022年9月21日

It's not perfect but a great option for small businesses at this price point. You'll need a lot of time and patience, setting up your inventory in this app. Doesn't always work well with Etsy. However their team seems to constantly try to make improvements in the app. They have fixed some important bugs in the last month. Jordan from their customer support team was extremely knowledgeable and helpful.

Velikaya Collection
カナダ
アプリの使用期間:約2ヶ月
Sellbriteが返信しました 2022年8月16日

Thank you for your feedback and the wonderful 5 star rating! We're very happy to hear about your positive experiences working with our live support teams, and that you were able to get up and running despite the initial frustration.

2017年2月14日

Removing app after a year, never got anything out of it. Was never clear ow to use really.

Cubiczirconia
アメリカ合衆国
アプリの使用期間:1年以上
2019年3月6日

Very well-made. We are clothing retailer, so inventory system is definitely needed to manage our high-number variations, and Sellbrite is helping us much. Their customer support team is exceptional, too.

Hat and Beyond
アメリカ合衆国
アプリの使用期間:約1ヶ月
2020年8月27日

Great program and very good customer service, I would strongly recommend it to any online seller who uses a few selling platforms.

vikingculture
アメリカ合衆国
アプリの使用期間:約1ヶ月
Sellbriteが返信しました 2020年8月28日

Thanks for the great review! We appreciate your recommendation and your business.

2019年4月3日

STAY AWAY! this app has serious issues- it can not do what it is supposed to do, import and sync listings. i decided to give it a 2nd try which was a huge mistake. i hate it even more now than i did the first time i tried it.

it loses photos on imports, and does not publish to channels according to the settings (i.e. 'templates') i carefully set on each listing individually. instead it publishes erroneous shipping & return policies, mixes up photos and inventory, resulting in really pissed off customers.

It is also just 'makes stuff up'- seriously, says certain listings are live in channels that don't exist!

But the worst part is the support team- they are awful- make no attempt to help you. you can email 1 question for days and days and all they do is bounce you around from one team member to another (citing that they are a 'small' team) but nobody wants to understand the problem or provide an answer. they dont address anything relevant in their support docs (its all basic) and most of the links are broken anyway.

this app sucks and the support team is 1000 times worse. i have no idea why anyone likes this software.

Style & Horses
アメリカ合衆国
アプリの使用期間:1年以上
Sellbriteが返信しました 2019年4月3日

Hi Kate,

As we just discussed by phone, you sent us 2 emails yesterday morning, 5 minutes apart from one another. Each inquiry was fielded by a different agent of our Success Team. Not once did an agent pass you off to anyone else, and all messages were responded to within an hour (our SLA is 24 hours), with the exception of your final message in which you cursed at our team. A few hours later you left this review, all within the span of a single day.

Your issues stemmed 100% from reactivating a 2016 account and turning on the sync functionalities haphazardly. Had either of our agents suspected you just returned to Sellbrite and reactivated the account with its old data (which was not evident in your questions), our answers and suggestions would have been different.

I’m sorry you felt that Sellbrite let you down, but the only thing I can say is that this review really lets us down, as we go above and beyond to make our customers successful and address any issues with swiftness and accuracy, and we did everything right here. I wish you the best of luck in finding a solution that meets your needs.

Mike @ Sellbrite

編集日:2020年10月12日

I enjoy with this app, i hope that will help to start to sell in ebay , i am a new user and makes easy to submit and find items . I believe that will be ok !

Tami & Danny
イスラエル
アプリの使用期間:約1ヶ月
Sellbriteが返信しました 2020年11月12日

Thank you very much for the 5-star review!

編集日:2015年11月13日

A very unique piece of software with great customer service and an owner that stands behind his company and product. Make sure to do the 14 day trial and work with customer support to ensure the software works for your needs. Don't hesitate try it TODAY!!!

Orange Arrow
アメリカ合衆国
アプリの使用期間:約1ヶ月
編集日:2020年6月10日

I use sellbrite to help me manage my inventory on various platforms and it is great. However, You can not bundle items, which is a little dissapointing

Faris Jewels
イギリス
アプリの使用期間:約2年
Sellbriteが返信しました 2020年6月11日

Thanks for the great review! We know bundling items is an important feature, and it's on our product roadmap.

2019年5月18日

beautiful life for you and all your family for the rest of your life including all your best friends

Profitablemarket
アメリカ合衆国
アプリの使用期間:約1ヶ月