Sellbrite , 188 avaliações
*Final Update* a little kicking a screaming and I got the needed attention. The issue is resolved'
*Update* apparently, I am somehow incorrect in my assessment despite reporting my concern a month ago. Apparently, the ticket was only created 6 days ago. I requested information regarding the ticket but was not provided any information or timeline. I guess customer service kept me informed and was actually trying to fix the issue when it was first reported. My multiple marketplace integrations is actually very important to Sellbright.
I've using this service for quite some time now and it is decent. Makes integrations relatively easy. However, if something goes wrong and the front-line costumer service team doesn't know how to resolve the issue, don't expect much help or information given. Walmart hasn't worked in over a month, and the Sellbrite Customer Service Team is basically ghosting me. Considering taking all my integrations away if I can't get any sort of proper explanation or timeline.
Thank you for taking the time to share your experience and to post your most recent update. We're happy to hear that the issue has been resolved. -Mike
I have been on the app just for a week now and have had talked with customer support 4 times and each time has been consistently prompt and fixed my issue quickly. The app is good for cross-listing and I do highly recommend it. One thing I'd like to see added is the ability to cross-list onto FB Marketplace as well
Thank you for taking the time to rate and review our app! We appreciate the 5 star rating and your feedback. We'll be happy to share your suggestion with our developers for consideration. -Mike
I have had some problems but every time I write someone, I get a response and they work with me to get the correct response.
It really helps with inventory. Yes, I will admit ebay is slow but it is all on ebay not on Sellbrite. Etsy is always spot on which tells me it is ebay. They just can't seem to keep up. I try to stay on top of inventory which helps Sellbrite know what my inventory is.
Great people to work with.
We're very pleased to see this new 5 star rating! Thank you for taking the time to share your experience with us. -Mike
So far the app has worked as designed. I'm using the free plan with the intention of upgrading to a paid version. I took a lot of time and error comparing various different apps and this one by far answered all my concerns.
I contacted online support and they were able to answer and address whatever concerns that I had. They even took the time to educate me on the various functions that would benefit me greatly.
Thank you for taking the time to share your experience with our app and our support teams! We're thrilled to see the 5 star rating. -Mike
I recently had a great experience with Sellbrite customer service. I had errors and needed help to automatically list on Walmart, I was in contact with a representative named Sarah. Sarah was very helpful and understanding. She apologized for the inconvenience, did a Loom video showing me how to setup and connect. I am very satisfied with the fast SMS customer service I received, and based on my experience with Sarah I would definitely recommend to others.
We're thrilled to read about your positive experience working with Sarah. Thank you for taking the time to provide us with this rating and review. -Mike
Been using for several years now. Our experience has been excellent all around. Highly recommended. My only complaint is that the report features are substandard.
Thank you for taking the time to share your experience with our app. We appreciate the 5 star rating. We'd love to better understand what you'd like to see added to the reporting to make them more valuable to you. Feel free to update this review and we'll pass along your feedback. -Mike
I have to give this company and it's team a five star. This is unusual for me to give such a high rating.
The customer service has been off the hook.
The solutions that have been provided me for multiple listings is exactly what I have been looking for.
Thank you very much! We're thrilled to see this 5 star rating and review! -Mike
Fast response for problem solving from customer service. Online App did not have charged invoice history for accounting, support staff emailed me the link to make my life easier.
We're thrilled to read about your positive experience with our support teams. Thank you for taking the time to post a review. -Mike
A very good app for inventory sync across the all channels. Very smooth and professional onboarding guide. The customer support it is very professional you just need to give them time and they will help. I am happy with this app.
We're thrilled to see this 5 star rating and review for our app! Thank you for taking the time to share your positive experience with us.
I have always received good responses from the "chat" assistance block on Sellbrite and yesterday was no different. Lilah was quick to help with the correct solution.
Thank you for taking the time to share your experience with our live support teams. We appreciate the 5 star rating! -Mike