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As we are new at testing SellerSkills app, we came across a few hurdles trying to connect with our Etsy store and some other areas that had a few bugs in their app. However Lucy from SellerSkills has been nothing short of being one of the best support specialists we've ever come across. She took the time to go through all our concerns and address them one by one with very useful information. She also provided video guide responses to our questions which was so helpful. Lucy also arranged to have the bugs in their app that we raised fixed in such a short time and further enhanced the SellerSkill app to offer better and easier options. There is still some room for improvement but when comparing this app to many others on the app store, SellerSkills takes the cake. They will take on new suggestions and actually apply it and respond with proper support. We highly recommend SellerSkills and we will continue to use their services happily. Thanks so much, Lucy
Thank you for sharing your experience with SellerSkills! We're delighted to hear that Lucy provided you with exceptional support and helped resolve the issues you encountered. Your feedback is invaluable to us as we strive to improve our app continuously. We're glad to know that you found our video guides helpful and that we've been able to enhance the app based on your suggestions.
Your acknowledgment of our efforts to address bugs and implement new features is greatly appreciated. We understand that there is always room for improvement, and your insights help us prioritize our development efforts to better serve our users.
Thank you for recommending SellerSkills and for your continued trust in our services. We're committed to ensuring a seamless experience for all our users across Amazon, eBay, Shopify, Walmart, Etsy, and Google Market. If you have any more suggestions or need further assistance, please don't hesitate to reach out.
We gave sellerskills a chance to integrate with our Walmart store and they made a big mess. They then without telling us tried to correct the mess they made and ended up changing our data in our shopify store. Now we have many hours trying to fix the mess they made in our shopify store. They do not listen to anything you tell them they just do what they want. Stay away they are a mess.
Hi Ken - apologies for the poor experience you've had so far with SellerSkills. Our tech team is continuing to investigate the issues with your products mirroring properly between SellerSkills and your Shopify store.
We'll be escalating your case and will be following up with you directly, as we are committed to taking ownership on potential bugs and issues our customers are having and are committed to your success
DO NOT USE THIS APP!! It completely deleted my entire store and I had to reload everything. Weeks later I am still trying to get my website back in order.
Thank you for bringing this issue to our attention. We're truly sorry for any inconvenience this may have caused you. We take matters like this very seriously, and we've thoroughly investigated the issue.
As a result of our investigation, we've implemented a mechanism that allows us to reverse all changes made by the app. This should prevent similar incidents from occurring in the future.
We understand the frustration and disruption this may have caused, and we sincerely apologize for any inconvenience. If you have any further concerns or need assistance, please don't hesitate to reach out to our support team at support@sellerskills.com. We're here to help.
DO NOT USE!
not user friendly. interface sucks. Even the simplest operation cannot be done. Can't even access the menu. It says "press button", but there is no button on the page. The worst app I've ever seen.
Thank you for sharing your feedback, and we're sorry to hear about your frustrating experience with SellerSkills. We understand that usability and ease of use are crucial aspects of any app, and we apologize for falling short of your expectations.
We appreciate you bringing this issue to our attention, and we're here to help resolve it. It's possible that there may have been a setup issue with your account that led to difficulties accessing the menu and performing basic operations.
To assist you further and ensure you get the most out of SellerSkills, we'd like to offer our support in setting up your account correctly. If you're open to it, we can schedule a Zoom call where our team will guide you through the setup process step by step, addressing any issues you encounter along the way.
Please let us know if you'd like to take advantage of this offer or if there's anything else we can do to assist you. Your satisfaction is our top priority, and we're committed to ensuring you have a positive experience with SellerSkills.
Thank you for your patience and understanding.