Sendcloud

ils vous prélevent des supplements inventés et completements delirants , un colis de 3kg se voit taxer de 100 euros de supplements un mois plus tard car son poids est passé comme par magie a 12kg , et sur ce supplement ils refacturent un supplement carburant de 18 euros !!!! bref si vous avez enormement d'argent a perdre allez y .

I use this app at my Shopify store and the orders transfers seemlessly to Sendcloud. The menu is easy accesible and there are enough shipping options to choose from.

Shopify makes sure you have less work, no more typing addresses with the chance of making mistakes! It makes shipping cheaper too, so what more could you wish for!?

SendCloud has a great software to create a clear overview of all my orders. You can easily keep track of all your packages, if they are still on their way or already delivered. They also allow me to send packages to a pickup point, whereas other software platforms didn't offer this option. I highly recommend!

Really a tool for beginners. Integration lacks import approximately once a week, so you need to reconnect your store and constantly keep track of orders being imported. The filtering options are very "standardized" and you cannot create a manual order with order-lines within the system (only manual label) i.e. for spare-parts etc. API integration with google sheets OK. You are unable to pause an order in case an address is wrong, or for some other reason an order must go on pause. System is really made for those who run and ship by themselves and not for bigger organizations where there can be a lot of going back and forth with orders. Please note if you delete an order it will keep being pushed into the system unless it is deleted in shopify.

I am facing a huge problem with the company. They charged me a ton of labels that were never shipped. That means they charge labels only but for the cost of shipping which sound crazy! If you change one word they consider its a new label and so on and so on... No way to get a refund from them as my labels are more than 6 weeks old. Customer service pretends not to understand the situation and keeps trying to charge me undue fees! STAY AWAY

Fácil de instalar y configurar. Desde el la el de sendcloud es sencillo gestionar las etiquetas de envío de los pedidos.

Really easy to use!! Almost everything goes automatically!! Just one click and the shippinglabels come out of my labelprinter! I really like that I can customize the track and trace emails and the trace and trace page for the customer. Only thing I don’t like that much is that I can’t contact clientsupport by phone. Maybe something for sendcloud to improve! Other than that, really great app!!

Une catastrophe pour les points relais, si vous souhaitez contacter vos clients à chaque commande pour demander leur point relais car l'appli crashe, allez-y, cette appli est pour vous !

Deutsch: Grundsätzlich macht die App was sie soll, allerdings ist sie vom Aufbau und der Nutzung ein Albtraum.

Es dauert in der Regel 2-3 Minuten bis alle eingehenden Bestellungen geladen sind. Es fehlen Filter und die Möglichkeit zum Sortieren der Bestellungen von Alt>Neu.

Außerdem muss man Labels immer über die Sendcloud app erstellen. Warum nicht einfach direkt über Shopify in dem man Bestellungen auswählt und über weitere Aktionen -> (Sendcloud) Labels erstellen.

Alles in allem sollte man sich gut überlegen wie viel Geld man für diese App ausgeben möchte. Die Features wären da, aber die Umsetzung und extrem langsame Benutzung rechtfertigen einen maximalen monatlichen Preis von 30$. Immerhin kostet mich die App pro Erstellung von Labels 2-3 Minuten an Zeit. Wenn man das jetzt auch noch auf das Monat hochrechnet (x Gehalt der Mitarbeiter etc.) ...

Ich hoffe die App wird demnächst grundlegend überarbeitet, sonst müssen wir uns nach einer Alternative umsehen.

English: Basically, the app does what it is supposed to, but it is a nightmare to set up and use.

It usually takes 2-3 minutes to load all incoming orders. It lacks filters and the option to sort orders from Old>New.

Also, you always have to create labels through the Sendcloud app. Why not simply create labels directly via Shopify by selecting orders and via further actions -> (Sendcloud).

All in all, you should think carefully about how much money you want to spend on this app. The features would be there, but the implementation and extremely slow use justify a maximum monthly price of $30 in my opinion. After all, the app costs me 2-3 minutes per time per label creation. If you now also extrapolate that to the month (x salary of employees etc.) ...

I hope the app will be fundamentally revised soon, otherwise we will have to look for an alternative.