Sendcloud

Sendcloud

무료 플랜 사용 가능. 14일 무료 체험. 추가 요금이 부과될 수 있습니다.
평점(3.6)
리뷰
개발자

앱 소개

출시됨

2015년 7월 29일

언어

네덜란드어, 영어, 프랑스어, 스페인어, 이탈리아어, 그리고 독일어

다음과 호환:

PostNL, DPD, DHL, UPS, Royal Mail, Evri

Shipping & Returns automation to help your business grow.

Turn shipping from a bottleneck to an accelerator for growth with Sendcloud, the shipping automation platform. Save up to 7 minutes per parcel shipped and provide your customers with a top-tier delivery experience. Sync your Shopify account to Sendcloud in less than 5 minutes and immediately streamline your order processing in one convenient platform. Connect to a broad range of carriers worldwide, offer top-of-the-line tracking and returns, print shipping labels in just a few clicks, and more.

Turn shipping from a bottleneck to an accelerator for growth with Sendcloud, the shipping automation platform. Save up to 7 minutes per parcel shipped and provide your customers with a top-tier delivery experience. Sync your Shopify account to Sendcloud in less than 5 minutes and immediately streamline your order processing in one convenient platform. Connect to a broad range of carriers worldwide, offer top-of-the-line tracking and returns, print shipping labels in just a few clicks, and more. 더 보기
  • Create and print shipping labels in just a few clicks.
  • Access to a large range of carriers. Use Sendcloud's rates or your own contract.
  • Stay top-of-mind after every sale with branded tracking emails and SMS.
  • Offer customers a smooth returns experience with a branded return portal.
  • Track all your delivery and returns data in one, centralised hub.

요금제

14일 무료 체험

외부 요금은 Shopify 인보이스와 별도로 SendCloud 명의로 청구될 수 있습니다. 자세히 알아보기

Free

무료

  • Use our pre-negotiated shipping rates
  • Service points in your checkout
  • Limited tracking emails for 2 languages

Lite

월 $25

+ €0.09 per label

  • Ship with your own carrier contract
  • Schedule pick-ups with carriers
  • Full suite of tracking emails for 2 languages

Growth

월 $75

+ €0.08 per label

  • Full branded tracking page
  • Tracking via SMS
  • Pack & Go picking solution
  • Phone, email & live chat support

Premium

월 $149

+ €0.07 per label

  • Return portal
  • Unlimited shipping & return rules
  • Dedicated Customer Success Manager
  • Remove Sendcloud watermark

Free

무료

  • Use our pre-negotiated shipping rates
  • Service points in your checkout
  • Limited tracking emails for 2 languages

Lite

월 $25

+ €0.09 per label

  • Ship with your own carrier contract
  • Schedule pick-ups with carriers
  • Full suite of tracking emails for 2 languages

Growth

월 $75

+ €0.08 per label

  • Full branded tracking page
  • Tracking via SMS
  • Pack & Go picking solution
  • Phone, email & live chat support

Premium

월 $149

+ €0.07 per label

  • Return portal
  • Unlimited shipping & return rules
  • Dedicated Customer Success Manager
  • Remove Sendcloud watermark

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 224개

전체 평점
3.6
평점 수준당 개수
  • 평점의 78%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 13%가 별 1개입니다
2023년 9월 19일

At the beginning everything was nice, but their service has been worsening over the last months.
It takes them over a week to let you know where a parcel has been delivered. It happens, more and more, that parcels are left at some neighbour and the information of where exactly the parcel has been left is not provided.
We have to manually request this info, and we get it a week later, which is not acceptable.
Also, upon the worsening service of the carriers, they keep on saying that it's not their fault, that they are only in between. But if I work directly with a carrier, at least I have an account manager at which I can make complaints.
With Sendcloud, they say that Carriers don't accept complaints about missing pick-ups for example, which makes no sense.
So, I DON'T recommend Sendcloud anymore. Their service idea is good, however, the execution has a lot of room for improvement.

HOMO NATURALS
스페인
앱 사용 기간 1년 초과
2022년 10월 28일

Terrible Service. I have been waiting for weeks for an update from the customer service team and no one is getting back to me. I have been told I would be able to use my credit card and have not been able to post a successful payment due to the app processing system for payments having errors. I have had my shipping interrupted twice and the month of October and cannot afford to continue to have this issue, we just need help processing our payment on our card as we usually would and this cannot be resolved the whole month of October. Will need to cancel if this persists.

Ultra PRO International Euro
벨기에
앱 사용 기간 11개월
2023년 1월 31일에 편집됨

Deutsch: Grundsätzlich macht die App was sie soll, allerdings ist sie vom Aufbau und der Nutzung ein Albtraum.

Es dauert in der Regel 2-3 Minuten bis alle eingehenden Bestellungen geladen sind. Es fehlen Filter und die Möglichkeit zum Sortieren der Bestellungen von Alt>Neu.

Außerdem muss man Labels immer über die Sendcloud app erstellen. Warum nicht einfach direkt über Shopify in dem man Bestellungen auswählt und über weitere Aktionen -> (Sendcloud) Labels erstellen.

Alles in allem sollte man sich gut überlegen wie viel Geld man für diese App ausgeben möchte. Die Features wären da, aber die Umsetzung und extrem langsame Benutzung rechtfertigen einen maximalen monatlichen Preis von 30$. Immerhin kostet mich die App pro Erstellung von Labels 2-3 Minuten an Zeit. Wenn man das jetzt auch noch auf das Monat hochrechnet (x Gehalt der Mitarbeiter etc.) ...

Ich hoffe die App wird demnächst grundlegend überarbeitet, sonst müssen wir uns nach einer Alternative umsehen.

English: Basically, the app does what it is supposed to, but it is a nightmare to set up and use.

It usually takes 2-3 minutes to load all incoming orders. It lacks filters and the option to sort orders from Old>New.

Also, you always have to create labels through the Sendcloud app. Why not simply create labels directly via Shopify by selecting orders and via further actions -> (Sendcloud).

All in all, you should think carefully about how much money you want to spend on this app. The features would be there, but the implementation and extremely slow use justify a maximum monthly price of $30 in my opinion. After all, the app costs me 2-3 minutes per time per label creation. If you now also extrapolate that to the month (x salary of employees etc.) ...

I hope the app will be fundamentally revised soon, otherwise we will have to look for an alternative.

Senkels
오스트리아
앱 사용 기간 10개월
2022년 11월 29일

The app works fine, as expected. Only the customer service does fall short. In situations where data fields are transferred incorrectly, customer service is unavailable.

Slimprint
네덜란드
앱 사용 기간 거의 2년
2022년 11월 22일

Top application to start shipping with low shipping fees. Integrate smoothly with your own contracts once you scale.

Beercrush
벨기에
앱 사용 기간 대략 2년

앱 소개

출시됨

2015년 7월 29일

언어

네덜란드어, 영어, 프랑스어, 스페인어, 이탈리아어, 그리고 독일어

다음과 호환:

PostNL, DPD, DHL, UPS, Royal Mail, Evri

SendCloud 제공

SendCloud 정보

평점 3.6

Shopify 앱스토어용 앱 빌드 경력 8년

지원

메시지 보내기

support@sendcloud.com

이 개발자는 한국어로 직접 지원을 제공하지 않습니다.

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