Algemene beoordeling
3,8
Cijfers per recensieniveau
  • 71% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 29% recensies zijn 1 sterren
18 maart 2024

Sendlane has been great to work with. We switched over from Klaviyo and not only is Sendlane half the price the customer service is also 10 times better. They are still a relatively new e-mail marketing service so there are some hiccups here and there but the team is fast to fix them. They take your feedback seriously and work with you to fix issues. I would highly recommend you give them a try.

80sTees.com, Inc.
Verenigde Staten
Ongeveer een jaar gebruiken de app
2 maart 2024

This is everything I wish our previous providers were!

The ease of integration with Shopify and other third party apps is unmatched! We are able to instantly leverage all customer data and create high converting campaigns. Having so many ecommerce centric features has been the biggest gamechanger for our email channel

Olive and June
Verenigde Staten
Ongeveer een maand gebruiken de app
29 februari 2024

Sendlane is everything I wish my old email provider was.
Incredible customer service. Thoughtful. Hands on. And actually works!
If you're not on Sendlane you're overpaying for email & sms marketing. We'll do $10M this year with them as a partner. Their CEO does not sleep and is on around the clock. A+++ vouch

CROSSNET
Verenigde Staten
6 maanden gebruiken de app
6 februari 2024

Very poor support, we just started to work with app and information given us by support and product support manager was different. F.e. once you have account with your email, its not possible to get user role for other account (even if the previous account was deleted). Product manager told us it was possible, support on chat told us its not possible because it is the way how their system works.

Lerni.sk
Slowakije
Ongeveer een maand gebruiken de app
13 maart 2024

We just recently migrated over to Sendlane and the experience has been incredible. From onboarding to execution; Sendlane's team has been above and beyond. From IT to a PM to the CEO - anyone and everyone to assist. 30 days in; satisfied.

ArtiKen
Verenigde Staten
3 maanden gebruiken de app
Bewerkt 13 december 2023

We have been using this tool for 3 months, managing over 15 shops. Apart from the issue that pre-scheduled campaigns are not sent at the scheduled time and need to be manually dispatched, we were charged twice in the last month. Following the double billing, our account was unexpectedly archived without prior notice, and we received the message 'Your Sendlane account is no longer restorable as it is archived.

Releeze
Duitsland
3 maanden gebruiken de app
16 februari 2023

Sendlane Email has absolutely changed my email marketing in the best way possible. Starting with the people, Melissa my dedicated account support person has helped me grow my list and automate all of my back-end processes.
I left Active Campaign to come to Sendlane and it was one of the best choices I made in my business.
It's easier to use, more intuitive, and more aesthetically pleasing.
Plus, my emails are getting opened! Thank you Sendlane!

The Skintessa | Higher Self Beauty
Verenigde Staten
Ongeveer 2 maanden gebruiken de app