Sendle Dashboard Shipping

If I could give zero stars I would. Trying to run a small business, and after 4 days they still had not picked up. Had to send Express via Australia Post.
This has happened several times, and they do not communicate if there are any issues.
SAVE YOURSELF THE GRIEF AND DO NOT USE!!!

A completely unreliable business with unhelpful support.

They have barely ever picked up a parcel on time. They also have no recourse on lost parcels.

The worst company have ever dealt with, booked a pickup over a week ago, they didn't come on the day or the next day so I contacted them and they said they can't say when it'll be collected, waited another week with multiple contact attempts, still nothing. I voided the labels and now can't even get my money back. Customer support is useless and sends copy paste answers and claims they can't contact their drivers.

we have waited 4 days now for a pick up.... every day they tell us they are coming to pick up and we live in a location that is Sydney Metro! unreliable and support will reply back with a generic apology and say the delivery is arranged for pick up the following day but no one comes- no one really knows what is going on!

avoid

Do yourself a favour avoid using Sendle. The stood me up twice in a row and there support is useless and you can't talk to anyone, not even via a chat all thru emails. It was a nightmare.