SendOwl

SendOwl is great. We had previously been using a different delivery service and the support from SendOwl during the migration was fantastic. The delivery system is smooth, reliable and secure, Just what you need from a file delivery system. Well done SendOwl!

This app has paired seamlessly with Shopify! Very easy to use, and they give great directions for implementing code. I highly recommend! The PDF stamping is one of my favorite features.

This app is a huge part of my business. I sell digital study guides, and SendOwl makes it possible to deliver electronic copies to my clients. It is the easiest digital delivery service I have ever used.

Terrible experience.
The response from Paul at SendOwl was fine....
But the App is extremely limited....in that I could not set it up for more than one format (i.e., either landscape or portrait).
When Paul offered me the opportunity to open a second account at a 50% discount ...just to get the 2nd format -- I took advantage of that ....
but only found out that the SendOwl app account only connects to ONE Shopify store ... which was crazy and cumbersome. If all your files are in one format ...this might be a viable option for you. But it did not work for me and the SHopify gurus who sent me to SendOwl did not know of its limitations....
Bob Abramms
https://manywaystoseetheworld.org/

If you want to add subscriptions to your shopify you will need to be able to understand coding. I contacted help desk and they couldn't help me so I just used the paypal subscription button. Works so much easier

The support was for me a horrible experience. Never had the correct answers to my questions.
Moreover if you have apps like receiptful already installed this will be complicated to setup.

MESSED UP MY SHOP! wish I could give this 0 stars. Customers couldn't download the free e book without doing a whole check out with their shipping address and billing address etc. I asked the help about this and they seemed like had no idea how their app worked. It was a pain in the ass to delete the app. and when we finally did our shop got messed up and our add to cart disappeared. really pissed off with this app. terrible experience.

I used to use SendOwl years ago and have recently returned. Coming back has made me wonder why I ever left! They make things easy and the service is fantastic!

We are not happy about the experience we had.
First of all, be careful Sendowl is changing a lot of liquids and after de-installation, you have to release it manually. It took a couple of hours to find out where they change the scripts.
Finally, for our purpose, it was not usable. Especially, the checkout and the subs page are dominated with the big owl. No CI possible. etc.
Also, we think that the bypassing of the checkout procedure of Shopify is not confirm to Shopify rules.
So we decide to use another system selling for movie subs.
Emil Brunner
brain-friendly.com

Fantastic app. I've been using another Digital Downloads app for a couple of years and after finally getting fed up with poor service, server outages over weekends, missing download emails and the inability to post a download link to the order confirmation page, I finally made the switch to SendOwl. 3 days later I can honestly say it's the best decision I've made with regard to my store.

I initially had a few issues with installing to my custom template but the SendOwl team were incredibly helpful and got me up and running quickly with tailored instructions.

The easy to use interface makes the app a dream to use and almost guarantees you'll never receive a "where's my download link" email from a customer ever again.

Highly recommended.