리뷰 (164)

전체 평점
4.4
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2020년 4월 2일에 편집됨

Usually reliable tool shopify, with even some interesting features like pdf stamping and drip function.
Been using this for years. Lately got somewhat disappointed with communication, like in a recent two day semi-outage, where nothing was proactively communicated, not before, not during, not after. Hence detracted one star.

amazonias
벨기에
앱 사용 기간 대략 6년
2014년 6월 10일

very easy to use e quick. This application has met our needs.

IPE Suite - Poker Training Software
이탈리아
앱 사용 기간 1년 초과
2021년 4월 5일

I used this app to help me deliver my ebooks and it works but it comes with a few kinks and intricate complications. For instance, when customers go to download from their email, they should be able to immediately download and not receive another long link to download from. The process for the customer to receive their product should be seamless but it isn't so much so. I wasn't aware of this ...

Forth Rivers
미국
앱 사용 기간 대략 1년
답글 SendOwl개 2021년 4월 5일

Thanks for your review and feedback!

You are correct that we generate an order download page for every customer and they need to go to their unique order page to download ...

2017년 11월 12일에 편집됨

Though my experience began somewhat poorly, it has gotten markedly better. Customer service is very responsive and helpful. The online documentation isn't always clear, but I've been able to resolve most of the issues that I previously had. Also, SendOwl still balances content protection with ease-of-use better than other apps.

Lucetax
미국
앱 사용 기간 10개월
2022년 2월 21일

Overall it's a good app. Customer support is great if you ever need to reach out. Uploading is easy and smooth. If you are attaching your videos into your shopify products you first create the product in shopify and then link the product to the uploaded video in sendowl. The "button codes" don't apply to shopify. With sendowl you get paid within a couple of days unlike vimeo who only pays out ...

Awaken The Oracle
미국
앱 사용 기간 7개월
답글 SendOwl개 2022년 2월 21일

Thank you for sharing your feedback. We greatly appreciate you taking the time and we are pleased to hear that SendOwl is working for you.

Whilst we try to keep all accounts ...

2017년 3월 7일에 편집됨

So much for the claims of fast customer service. On free trial, emailed support directly, after 2 days, crickets. I've searched all my Gmail, including trash folder. Nothing. Disappointed.
*******
UPDATE1. Warning. I have only about 2000 products, maybe closer to 2500, and Send Owl has a warning built into their software saying they can't load my "large" number of products into their dashboard so ...

Pure Hearts International
미국
앱 사용 기간 대략 1개월
2022년 1월 26일

Great so far! Worth the monthly fee as well! I appreciate the added features like link expiration limits, putting the customer's names on the PDF's for security, and that they DON'T automatically mark certain purchases as fulfilled when the digital downloads are sent in addition to physical products that are not yet fulfilled. My only issue is that by having the customer name automatically put on ...

Auralign Shop
미국
앱 사용 기간 대략 1개월
답글 SendOwl개 2022년 1월 26일

Hi! Thanks for the great review and feedback! It is true that stamping the PDF does lock it so that the stamp can't be easily removed. However, we've heard similar concerns ...