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Very good for digital files. Had no complaints and it’s very easy for customers to access!
I really love SendOwl my orders are fulfilled quickly and the setup is really easy and straight forward. Thank you!
Love the app. We have been using it for three months now to fulfill digital magazine downloads, works like a charm! Support (we only needed it once for a question) was also very quick and helpful.
Hope they will be adding even more features going forward. My personal wishlist is (1) tracking downloads in Shopify and other apps such as Klaviyo (we have some customers who get confused between physical and digital variants, could then send automated mails to customers who have not yet downloaded the product after some days). (2) being able to set the auto-fulfillment flag at product level, instead of the account (we have physical products with an attached digital file where we do not want auto-fulfillment, but also digital-only where we do want auto-fulfillment).
I used to use SendOwl years ago and have recently returned. Coming back has made me wonder why I ever left! They make things easy and the service is fantastic!
Hi, thanks for the wonderful review and recommendation, and, of course, welcome back! Please reach out if we can help with anything. Cheers, Paul.
These people are highly competent and know what they are doing. The app works perfectly well and their customer service really cares about you as their client even when Shopify is putting some impediments for selling service/digital content right now.
Very recommended.
Brilliant app, was the main reason I moved from Bigcommerce to Shopify. The stamping and securing of PDF's and speed and ease of delivery are fantastic features.
Awesome App! works perfect for Online Game Stores! which sells digital keys!
Makes selling digital downloads so easy! Reliable sends and easy to figure out, even for a "non-technical" person such as myself.
We have been using SendOwl for 4 months now and we are impressed at how well it works. Integration with Shopify was easy and intuitive and we have now made our 400 products available as PDF downloads which our customers certainly appreciate. Paul and George (SendOwl support) were responsive with questions and even set up a custom plan as we do not use a lot of storage but have a lot of SKUs.
I love to ability to send stamped PDF's to customers as well as issue free orders when needed.
--Marshall
Montessori123.com
SendOwl enabled us to sell our digital products with ease, even bundling multiple products into a single download. The amount of customization made it easy to make as seamless an experience as possible to our customers, and their admin system allowed our staff to provide full support our customers may have needed.