SendOwl , 162 recensies

Algemene beoordeling
4,4
Cijfers per recensieniveau
  • 83% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 9% recensies zijn 1 sterren
22 juni 2016

Works a treat! Does the job for us- MP3s and MP4s. Customer service is fast and responsive. Thanks SendOwl!

Wabisabiwell
Australië
Ongeveer 3 jaar gebruiken de app
18 januari 2016

I never write reviews but I wanted to write one for SendOwl. My business lives or dies based on how well digital files are delivered to my clients.

I've used SendOwl since day one and it's always worked perfectly.

It's chocked full of features (without being confusing) and provides a clean and simple experience for your customers.

Plus, they respond quickly and helpfully when you email them (which you won't have to do often because SendOwl works great). If you need to deliver digital products these are the guys to do it.

Retrosupply Co
Verenigde Staten
Bijna 3 jaar gebruiken de app
18 mei 2016

Great app that allowed us to have our order fulfillment be automated digitally. App is really straight forward to setup and use. Thanks SendOwl for sharing this with all Shopify users.

The Pro Hockey Workout
Verenigde Staten
Bijna 3 jaar gebruiken de app
6 maart 2017

Unscrupulous seller is the first word that comes in mind. Recently I decided to cancel their service because I will not be using it anymore. I asked for a refubd because they charge in advance but they tell me I do not get a refund because I had orders for 1 day. They are charging me $49 for 1 day. You tell me what kind of developer this is.

You want automatic digital delivery? Go with fetchapp they don't charge you per item like SendOwl. They charge you for storage space which means you can have many items with licenses for free.

I was a SendOwl customer for almost 2 years and I got repaid for that loyalty by getting charged $49 for one day. Do yourself a favor and get another app.

Evideoclub 2
Verenigde Staten
Meer dan 2 jaar gebruiken de app
15 november 2016

SendOwl is awesome! Meets all our needs for delivering pdf files to customers.

Streetstylepatterns
Verenigde Staten
Meer dan 2 jaar gebruiken de app
1 mei 2020

DO NOT USE THIS APP if you have recurring orders/subscriptions!

I have sought support on this aspect twice and been met with astonishment and limited understanding.

I wish to throw SHOPIFY under the bus here as well, as they truly do not care about how their 3rd parties interact with the shopfront.

Imagine if hundreds of your customers were to each receive hundreds of automated emails over a 30 minute period. I've been crippled with shame and embarrassment.

SendOwl, you're welcome to reach out to me for details of this horrific experience.

Shopify, I suggest you look in the mirror as well.

RacingRant
Australië
Meer dan 2 jaar gebruiken de app
20 februari 2018

At this point we only sell digital products, so we really needed the SendOwl integration. We've been using SendOwl for a few years now on another site and it has been the easiest platform by far, so I was thrilled to see that it was available within Shopify. Thanks guys, and keep up the great work!

5rs Bible Study
Verenigde Staten
Meer dan 2 jaar gebruiken de app
15 januari 2014

We searched for a while looking for a digital delivery app, choosing Sendowl after testing out a couple of others. The entire process is now automated, the set up was simple and the support is fantastic. We will continue to use Sendowl for our business as we grow and upgrade through the tremendous value plans as we do. I can't recommend it highly enough, try it out, you won't be disappointed!

Short Game Secrets
Verenigde Staten
28 dagen gebruiken de app
9 oktober 2021

Literally the worst app ever. But even worse than the app is the customer service. They often have massive outages, do not communicate the outages and then will not return word on customer service issues. Find another digital file delivery application. The only thing they know how to do properly is take payment

Thoughtfull.co
Canada
Meer dan 2 jaar gebruiken de app
SendOwl heeft geantwoord 13 oktober 2021

Thank you for your review, I can understand your frustration. However, as we noted in the support ticket exchange, the issue is not with SendOwl but with your external script. In other words, your own script is failing to generate the orders and the issue is not with SendOwl.

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UPDATE: The merchant did respond to the ticket and confirmed it was their script that caused the issue and not an outage with SendOwl.

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We do appreciate your business and hope we can help. And, for true [rare] outages, we do have real-time reporting and support.

10 augustus 2018

As a fully Digital Store, SendOwl is literally the connection between me and my customers. The process is great, the support is wonderful, and the ability to add download links to the Thank You Page, Customer Area, and Email is perfect. Two enthusiastic thumbs up!

Proshowstore
Verenigde Staten
Meer dan 2 jaar gebruiken de app