SendOwl

I used to LOVE This app - (installed it back in 2019 as couldn't find any other alternatives). However now things are going down the hill. Email delivery went down (I assume the company switched to a cheaper server to save money - emails now constantly land in spam). On top of that they have added a million other functionalities that I just don't use - but it made my use case a lot harder to work with - as they now somehow turned it into a store of it's own - I am not being funny but I sell on Shopify - why would I need this!?) Anyhow - emailed with my concerns about the spam issues - no reply. Looking for replacement.

SendOwl has helped us securely deliver digital content - a service we have not had the resources to build ourselves. They are quick with customer service and pivoted nicely when shopify deprecated the old checkout process.

Great app, simple to set-up, and get started with. Lots of options for digital content delivery, it was just what we were looking for.
We have had no issues with it, works great. The free trial give you enough time to try things out to see if it will work for you ... and it will.

My store consists entirely of downloadable digital content, and this app is perfect. Highly recommended if you need to provide downloads to your customers.

Update: Again, more kudos for this app, especially the customer service! I had some changes I needed to make (moving customers from one variant to another for several products) and they did everything for me quickly and with excellent communication throughout the process.

I moved to Shopify because I needed a way to provide a portable download link to our dealers so they could forward the link on to their customers without requiring any sort of log in procedure. SendOwl was the answer.

I also needed to be able to automatically assign software serial numbers to licenses as they were purchased - this was trickier but George guided me through the process and it's been working remarkably well.

SendOwl does a great job, but most importantly their support are prompt and helpful. I love being able to send updates to my past customers and notify them. It would be cool if there was more accessible ability to send other html emails in the future to those customers. it would also be cool to allow users the option of download 2 seperate packages (eg, windows or osx) but it really hits the nail on the head! totally recommend this app!

Brilliant app.

We deliver large (1-2GB) video files to customers in the video production industry.

Digital Delivery app gets the downloads there without a worry.

A+

Charlie
Light leak effects @ http://lightleaklove.com

We've had a great experience with SendOwl. We sell Blu-ray discs and use the service to include free digital copies with all of our discs. It went so well that we started offering download-only versions of our products.

First, Integration with Shopify is great, as is the ability to create packages of multiple products.

We don't use the PDF stamping yet, but I've tested it out and it works very well. It will be used to generate public display licenses with included customer information.

Second, I should note that due to our insanely huge file sizes (10gb-20gb), we mostly use external file hosting, which works flawlessly. The SendOwl service does a really good job of obfuscating those links and limiting the number of downloads.

Lastly, I'm posting this review because the company asked if I'd be willing to share my opinion. I should note that unlike some other top apps in other categories in the app store (some of which *are* very good on merits), SendOwl did NOT offer an incentive to post a positive review, which I believe speaks volumes about the integrity of the company. Some app publishers will offer X months of free service for a positive review. My company will happily pay for products that make our lives easier and improve our business.

I am updating this review on May 2, 2015. I've continued to be a customer but just wanted to thank the team for adding a "duplicate bundle" feature. I use another app that grants volume discounts, but it does it by creating variants and each of these variants needed to be linked to a separate bundle for automatic delivery. It's a quick and elegant fix that solved my problem. If I had thousands of skus, it wouldn't be the answer, but for a few dozen skus it took me just a few minutes to create 5 variants for each item (the variable being price).

We've been using SendOwl to deliver activation numbers to downloaded software bought on our shopify store. We've sold over 100 since starting 2 months ago and delivery has been seamless and perfect. Every order from shopify has been fulfilled instantly by SendOwl. Great app! And when I had questions when originally installing, the SendOwl team was very responsive and helpful. Highly recommended.

This app is by far the best for digital delivery. We switched from one of the other app options and our support requests for download link problems went down to zero on the first day and none since! Support has been amazing! Highly recommended.