SendOwl

We've had a great experience with SendOwl. We sell Blu-ray discs and use the service to include free digital copies with all of our discs. It went so well that we started offering download-only versions of our products.

First, Integration with Shopify is great, as is the ability to create packages of multiple products.

We don't use the PDF stamping yet, but I've tested it out and it works very well. It will be used to generate public display licenses with included customer information.

Second, I should note that due to our insanely huge file sizes (10gb-20gb), we mostly use external file hosting, which works flawlessly. The SendOwl service does a really good job of obfuscating those links and limiting the number of downloads.

Lastly, I'm posting this review because the company asked if I'd be willing to share my opinion. I should note that unlike some other top apps in other categories in the app store (some of which *are* very good on merits), SendOwl did NOT offer an incentive to post a positive review, which I believe speaks volumes about the integrity of the company. Some app publishers will offer X months of free service for a positive review. My company will happily pay for products that make our lives easier and improve our business.

I am updating this review on May 2, 2015. I've continued to be a customer but just wanted to thank the team for adding a "duplicate bundle" feature. I use another app that grants volume discounts, but it does it by creating variants and each of these variants needed to be linked to a separate bundle for automatic delivery. It's a quick and elegant fix that solved my problem. If I had thousands of skus, it wouldn't be the answer, but for a few dozen skus it took me just a few minutes to create 5 variants for each item (the variable being price).

I've been with Send Owl for nearly 5 years. Their service is impeccable and their support is excellent. Send Owl never goes down. NEVER. That's a stellar record to own for the five years they have serviced me. You won't be sorry.

Sendowl offers the flexibility we need, along with great customer support. They are always quick to reply and super friendly. Thank you for all you do!

We've been using SendOwl to deliver activation numbers to downloaded software bought on our shopify store. We've sold over 100 since starting 2 months ago and delivery has been seamless and perfect. Every order from shopify has been fulfilled instantly by SendOwl. Great app! And when I had questions when originally installing, the SendOwl team was very responsive and helpful. Highly recommended.

I have very much enjoyed using SendOwl. It's been an app that has given me 0 issues. I understand with technology sometimes servers are going to go do for whatever reason, and SendOwl is always incredibly quick to get things working again the few times it has happened over the last 4 years. Very happy with this app, their customer service, and pricing. I will continue to use this app for my website!

Works smoothly and allows us to bundle products together easily for specific variants on Shopify. I also love that:
- You can delivery in various formats, from redirect link to file upload to drip, to a service.
- through SendOwl we can send product updates to all our customers.
- when you process a refund on Shopify it automatically locks file access as well on SendOwl (but you can undo that if customer still needs access)
- able to set up a link to the downloads page from all the customer touch points, like thank you page, order page, and order confirmation email.

Amazing app, simple clean and straight to the point! Very user friendly. I highly recommended it! Perfect fit with Shopify!

This app is by far the best for digital delivery. We switched from one of the other app options and our support requests for download link problems went down to zero on the first day and none since! Support has been amazing! Highly recommended.

Amazing App and Amazing Support. I Cannot fault either. I was a bit hesitant in the beginning as I moved away from another digital platform but soon found my hesitations unfounded. That was several years ago and we have not looked back.
We offer downloads and streaming of our products. Some of our bundle products have 30+ files contained within them and they are handled without any problem.
We are confident in the delivery systems and Send Owls focus on security, balanced with its functionality. Orders are accessed by customers around the world and we have never had any concerns voiced by our customers. I would say make the most of the free trial period, get to know what is offered before you jump in - it's there for that reason.
Reporting by SO is very useful too, it's easy to use, like much of this app. After years with Send Owl, they have proved reliable and consistent, we have no plans to move away. www.healthyaudiohypnosis.com

I started with the free application from Shopify but it wasn't properly translated, it was too slow and it lacked the download link at the end of the purchase.

This one has all that! You need to pay but they deliver, thanks!