Avaliações (162)

Avaliação geral
4,4
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 9% das classificações são de 1 estrelas
26 de abril de 2017

We love SendOwl! Easy and intuitive, it gets the job done. We've had no issues fulfilling orders via SendOwl, which gives us confidence! Thank you!

Testing Hh
Estados Unidos
8 months usando a aplicação
29 de julho de 2014

Really impressed with every aspect of this app. The support is also excellent. Highly recommend!

Troop Digital
Canadá
8 months usando a aplicação
2 de julho de 2019

I have been using this app for about 2 months now and I am very satisfied. The support service is great and the prices are completely reasonable. I can only recommend this app :)

Keyshark
Alemanha
8 months usando a aplicação
17 de outubro de 2017

Great app, works very well and customers find it easy to use as well (huge plus.) I love the control it gives me over the files. Being an artist, I do wish they allowed more than 100 files under the less-expensive plan though.

FYI to the developers: there is a compatibility issue with the Coopt app (where the customer gets an instant 5% refund if they share their purchase on Facebook, and SendOwl saw "refund = a cancellation of the download" - so that customers then could not download what they just purchased) but I don't know which software is to blame for it: SendOwl, Coopt, or Shopify itself. Thankfully I was able to find another solution instead of Coopt anyway.

Chicken Art
Estados Unidos
8 months usando a aplicação
7 de março de 2020

This is a great app. Their customer support is awesome and they reply super fast. Paul is always very helpful. The user interface is very nice.

Oulu Prints
Hong Kong, RAE da China
8 months usando a aplicação
17 de outubro de 2017

Very good for digital files. Had no complaints and it’s very easy for customers to access!

Brittanys Handmade Designs
Canadá
7 months usando a aplicação
Editado a 4 de julho de 2019

I really love SendOwl my orders are fulfilled quickly and the setup is really easy and straight forward. Thank you!

Fluffy Girls Rule
Estados Unidos
6 months usando a aplicação
25 de abril de 2020

Love the app. We have been using it for three months now to fulfill digital magazine downloads, works like a charm! Support (we only needed it once for a question) was also very quick and helpful.

Hope they will be adding even more features going forward. My personal wishlist is (1) tracking downloads in Shopify and other apps such as Klaviyo (we have some customers who get confused between physical and digital variants, could then send automated mails to customers who have not yet downloaded the product after some days). (2) being able to set the auto-fulfillment flag at product level, instead of the account (we have physical products with an attached digital file where we do not want auto-fulfillment, but also digital-only where we do want auto-fulfillment).

FIRE&FOOD
Alemanha
6 months usando a aplicação
20 de abril de 2022

Great app that allows my clients to download their digital resources. The app makes it easy to upload files on my end and it makes it easy for my clients to download their files. It also automatically marks off the orders as fulfil with a note that the document has been fulfilled by SendOwl. Thank you for the great app

Curious Minds Collective
Austrália
6 months usando a aplicação
Questão respondida por SendOwl 21 de abril de 2022

Thanks so much for the amazing feedback! We really appreciate you taking the time to share your experience. If you do find any issues or have any questions, let us know. Thanks again from the SendOwl team.

Editado a 8 de setembro de 2017

These people are highly competent and know what they are doing. The app works perfectly well and their customer service really cares about you as their client even when Shopify is putting some impediments for selling service/digital content right now.

Very recommended.

Thespanishfactory
Reino Unido
5 months usando a aplicação