Sendvio: Email Marketing & SMS
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Nallely called me and explained everything, love the support and the app, good communication, the problem has been resolved quickly, 100% recommend the app!
Thank you! I am pleased to know that you are satisfied with our service. We will be available to help with anything you may need :)
Nallely (Customer Success Team)
I use Sendvio for all my stores and I can't say enough great words about it! It helped us increase our revenue a lot, the app is very easy to use and their support is the best. Big thank's to Fernando!
We are delighted to know that our daily efforts are helping entrepreneurs like you to grow - that's our main goal at Sendvio! It's a pleasure to be here to support you with anything you need. Remember, we're just an email away and always ready to assist you.
Thank you for your kind words and for choosing Sendvio!
At your service,
Fernando Heyer (Co-Founder of Sendvio)
Natelly has excellent customer service skills and really helped me out a lot! Thank you!
Thank you for your valuable appreciation. We will always do our best to take care of your needs! :)
This app is too difficult to set up if you are busy person. I had called for support and they called me back but the assistant was explaining how the program works in a rush because she only had 15 minutes assign to me.
The email system needs some settings if you want it branded which she did not took her time to tell me how to set it instead she told instructions are posted. The preset templates are not complet since you still need to put the subject email and preview. I did not have the chance to test it since the assistance was rushing the presentation and told me that she does not have more time since she has to help someone else.
We cannot cancel scheduled support calls for other users to extend the duration of calls with you. You were kindly informed that we had another user waiting for a call and offered to schedule another call with you if needed. We maintained professionalism and courtesy throughout.
Furthermore, regardless of the subscription price, mistreatment or disrespect toward our support team is strictly forbidden.
Sarahy was fast and quickly responded to my question.
Very impressed with quick and efficient service.
Thank you
Lady Be Chic Boutique Online
Thank you so much for this wonderful review! We are committed to providing you with the best service possible and will always strive to meet your needs.
- Sarahy (Customer Success Team)
Me atendió fenomenal, con mucha paciencia y eficiencia, una maravilla de atención. Me oriento en todo lo necesario para utilizar correctamente la aplicación.
Muchas gracias por esta magnífica reseña de nuestro servicio. Siempre será un placer ayudarle a conseguir las mejores tasas de conversión utilizando todas nuestras herramientas!
Good costumer service :) I got the help i needed.
Thank you! We're always here to help with anything you may need!
- Nallely (Customer Sucess Team)
I would recommend the service, Polite and friendly
Thank you for your valuable appreciation. We will always do our best to take care of your needs! :)
Great support
Thank you for your valuable appreciation. We are committed to consistently providing the best care for your needs :)
Grand MERCI à Sarahyi de m’avoir aidé et guidé pas à pas pour solutionner mon problème de configuration.
Merci beaucoup pour votre avis ! C'est toujours un plaisir de vous aider avec tout ce dont vous avez besoin. Nous vous souhaitons beaucoup de succès dans votre entreprise !