Avaliação geral
4,8
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
26 de janeiro de 2023

Great support, really helped me. Nallely was very professional and provided quick and prompt support.

Reliefsnests
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Sendvio 26 de janeiro de 2023

Thank you so much for your awesome comments!
It´s very rewarding to us to know that you are satisfied with our service and that I was helpful. We will be pleased to help with anything you may need!
At your service,
Nallely

2 de janeiro de 2018

If you are looking for great support and a great app to promote your shopify business, this is it. The guys at Chilliapps are excellent for customer support and the Abandonment Protector Plus is super efficient, easy to use and cost-effective. This app will change the game for you.

Shaddaistores
Estados Unidos
About 1 month usando a aplicação
29 de fevereiro de 2016

This app was referred to me by a business partner. The default template is not that pretty, but with a little effort you can get it looking nice. I used all three response options with a slight variation to each. I'm glad I took the time to set this app up.

Sealife
Estados Unidos
Over 2 years usando a aplicação
Editado a 2 de fevereiro de 2016

This really is a great app. I'm on the Shopify Pro plan that comes with one cart abandonment email but if you don't know by now, the Shopify email templates are incredibly poor and you cannot adjust the timing, view analytics or any such thing with them.

Abandonment Protector is great. I have it set up to send out an email after ten minutes of cart abandonment offering my services, then 3 days later asking if we did anything wrong, then 2 days later with a little coupon code to try and persuade them.

One thing I would like to see more of is the ability to customise the background colours of the email and other components to make it match my other emails.

I hope this will be added in the future but either way it's still worthwhile having. (Edit: Fernando, the cofounder of LinkerFriend Inc just told me that they will be adding this feature later this month)

You are definitely losing sales by not having this app.

Paleo Papeo
Espanha
About 1 month usando a aplicação
Editado a 5 de setembro de 2016

It seems to function, but the ads which are displayed correctly in the browser are not when sent to customers. The coding seem to get messed up somehow.

Update: After being contacted by the Developers(Excellent Customer Service) They helped me migrate to the new templet editor and my problems have been corrected! Thanks Guys!

Barley Bones
Estados Unidos
Over 2 years usando a aplicação
30 de março de 2023

very good customer service ( sarahy)

Esencia-home
Bélgica
About 1 month usando a aplicação
Questão respondida por Sendvio 31 de março de 2023

Thank you again for taking the time to share your comments! We will always be available to help you with anything you may need :)
Sarahy (Customer Success Team)

9 de março de 2015

Easy install and set up. Hoping to see great results.

P&J Home and Garden Decor
Estados Unidos
About 1 month usando a aplicação
Editado a 20 de junho de 2022

Great customer support. I really like the app, very usefull for many things.
Low costs of the app!!!

Babylein
Áustria
Over 2 years usando a aplicação
6 de maio de 2014

A very useful app and easy to use so far. This helps to automate emails to ask if my customers need any help or had issues ordering from my site. As a new business, I often come across errors in our site development that would have otherwise gone unnoticed and a customer would be lost. Was the price too high? Was the coupon code not working? We need to know. We want to offer customers a thank you for that and second chance. This gives us the ability to do so at a VERY reasonable price.

Sparkle and Jade
Estados Unidos
About 1 month usando a aplicação
11 de outubro de 2017

Love this app! My go-to for protecting my abandoned carts.

Zeroathlete
Estados Unidos
About 1 month usando a aplicação