総合評価
4.9
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の9%は4つ星です
  • 評価の2%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年5月6日

Customer service is good. They are very helpful. Though the app doesn't really work for me. It freezes up and it is impossible to have a good experience dealing with it. It happens either on my phone and computer. Also, didn't really see any change with premium. Though they say it takes months to see SEO results. Maybe I would stick around with the free plan for a while if it was working properly in my store.

Mommy and Emma
アメリカ合衆国
アプリの使用期間:13日
Secomappが返信しました 2023年5月7日

Dear Mommy and Emma team,

Thank you for giving us your feedback, it really matters to us.

We're also truly sorry that you had an unexpected experience with our app and we would like to apologize for any inconvenience this brought you.

You mentioned that our app froze up, and we'd love to hear more from you about that in order to investigate the issue you got there. We've sent you an email with more details, please kindly check out your email inbox, so that we could make things right for you as well as other users.

Our team is waiting for your reply. Thank you!

2024年4月24日

I installed this and honestly don't have a lot of experience with the app. Support popped up immediately. There was some issue publishing changes to my shopify store. The customer service offered to give me a "gift" that only comes with a higher subscription since I had waited so long. The catch was that I needed to go leave a 5 star review, mention her name and send her a screenshot. So take all of the 5 star reviews with a grain of salt. I've since deleted the app.

Loblolly Girl
アメリカ合衆国
アプリの使用期間:約2時間
Secomappが返信しました 2024年4月25日

Hi Loblolly Girl Admin,

This is Hana, the customer support leader of SearchPie app.

Right when I received your feedback, I went looking into the case to make sure that everything was being settled fair for you. Our main goal for every conversation is to give customers the best help for their store. The supporter just thought that you needed that assistance (which normally available for an advanced plan) so she did beyond to help you in that case. She mentioned her name with the aim that you could remember her name and could ask for further assistance next time. From this conversation and always, please be reassured that you never be forced to write a review in an undesirable way.

We did send you a follow-up email to help you fix the previous SEO issues with detailed information. Please kindly check that in your email inbox, we're waiting for your response to back you up with our best.

Regards,

編集日:2019年9月25日

Waiting to see how it works, but will update review as soon as I know. Asked for review upon install ... So since I'm not sure what I'll like or not like, I'll leave this here. However, i do, so far, like the ease of the interface.

Botanica Irunmole
アメリカ合衆国
アプリの使用期間:約4年
2020年6月26日

Metto tre stelle perchè non ho elementi sufficienti per capire se l'App funzioni bene. Vediamo quello che accade.
Presa la versione free base

Bottega Maestro
イタリア
アプリの使用期間:3年以上
Secomappが返信しました 2021年7月26日

Gentile Maestro Bottega,

Grazie per il tuo tempo prezioso per lasciarci un bel feedback. Possiamo dire che la nostra app è stata migliorata molto con il lancio di nuove funzionalità, che mirano a potenziare al massimo la tua SEO. Puoi dare un'occhiata più da vicino a ciascuna funzione nelle nostre FAQ qui https://seobooster-docs.secomapp.com/ .

In particolare, abbiamo lanciato un canale in-app Live Chat per supportarti immediatamente con qualsiasi domanda SEO. Per favore chatta con noi in qualsiasi momento e saremo più che felici di parlare!

Lea - SEO Booster team

編集日:2019年10月16日

Still early, but until now the app seems to be performing well, especially being free. I will still test it for a few days for a better opinion.

Studio Decorai
インド
アプリの使用期間:3年以上
編集日:2019年12月22日

Easy process to go through, very simple guidance. I don't know if it will be helpful, so we'll have to wait to see.

Having to submit a review this early seems slightly counter-intuitive. So far I like it, but I really don't know yet.

Daniel House
アメリカ合衆国
アプリの使用期間:3年弱
2020年8月12日

The app stated what was wrong with my SEO then said click 'next' to solve it, so I clicked and it just said 'solved' but it never had any recommendations or anything for how it was being solved or suggestions on how you can improve. It would be better if it gave more clarity as to what you need to do or what it was doing.

Bergen & Rowe
南アフリカ
アプリの使用期間:2年弱
Secomappが返信しました 2021年7月26日

Dear Bergen & Rowe,

It's a pity that there was lack of clarity in our user interface, we're truly sorry about that. But now we've been really working hard to enhance our UI&UX to make sure no user is left confused about what the app is doing.

Now there is a short description of each feature in the "Why you need it?" section in-app, and you can also read our FAQ for detailed information about what each feature does here (https://seobooster-docs.secomapp.com/)

If there is, unfortunately, still unclarity, you can always chat with us via Live Chat channel in-app. Our supporters are resposive 24/7 to help you with any questions and guide you to take the fullest advantage of SEO Booster.

Eden - SEO Booster team

2020年2月23日

Good little app and free version is quite helpful. I'm looking to upgrade to the paid plan.

Thank you.

Mr Pickles - Handmade for you
イギリス
アプリの使用期間:1年以上
編集日:2019年9月10日

continue like this ! top and perfect ! ! it's very easy to use the app. And it's perfect to fix the SEO'problems quand we know nothing !!!

La Compagnie Du Bambou
フランス
アプリの使用期間:1年以上
2019年10月20日

Estoy probando la aplicación y me obliga a dejar un comentario para acceder a una de sus acciones. No está mal

Work To Lift
スペイン
アプリの使用期間:1年以上