SEO King ‑ Edizione AI , 1.089 recensioni

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 81% delle recensioni ha 5 stelle
  • Il 11% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
17 febbraio 2023

I am totally lost in this app. Even after paying for the app. It shows me ads for other apps.Every time I reload it asks me to write a review. I have no idea how to use this app. I will be uninstalling it. Total waste of money.

TechShopi
Canada
Circa 2 mesi di utilizzo dell’app
Engage Apps ha risposto 19 febbraio 2023

Hi, we reached out to you after receiving your message in the live chat, however you went straight to these reviews. Based on our records you used the app for compress all your Collections, Articles, and Pages, and Products. You also resized and optimized your Product Photos and updated all your Product Meta Titles. Please respond to us with some clarification of issues to receive any needed support. Thank you

20 gennaio 2019

This app has the absolute worse customer service. Do not use. After i used this app it destroyed my current theme. What happen was I ran the seo and after waiting for over two and a half days i realized that all my pictures in the product listings were missing. I contacted the support and they said its your theme not my app. I am not saying my theme does not have problems but since I installed it the products pics dissapeared thank god they had a revert button. The reversed it and ok all my product pics came back. There app was not compatible. They told me we are refunding your money and you can move on. But after that I realized anytime I try to change one letter in the title or description all my pics would dissapear again which did not happen prior to this app. Shopify reached out to ask them for help to check code. There answer was your theme not my app. None of this had happened prior to the installation of this app and owner or support of this app is being very irresponsible about it. Now my theme is completely destroyed shopify tried to revert it and could not. I am leaving this detailed review to warn you if you install this make sure you have a backup and dont expect this app support to be of much help they put all the blame on you they will not give support. They will say why don't you move on?

www.Nuroco.com
Stati Uniti
Circa un mese di utilizzo dell’app
Engage Apps ha risposto 30 marzo 2019

Hi, I remember the situation, yes it was a theme issue. This app does not lose product photos, nor prevent product photos from appearing on a product page. The new theme had some css or javascript bug that was hiding the product photo thumbnails, I believe that was the issue, and unfortunately we don't have the ability to fix this for our merchants. This is outside the scope of our business (although we understand the issues quite clearly). In these cases we offer full refunds!

22 gennaio 2023

Support is unresponsive. Error generating a Google Shopping product pattern. Please contact our live chat support for assistance. I asked same question twice on live chat and no answer.

Wiccan Place
Canada
Circa un mese di utilizzo dell’app
Engage Apps ha risposto 24 gennaio 2023

Hi, we are closed over the weekends. We respond to all requests within a few hours, and all weekend messages are fully addressed on Monday mornings. We have already messaged you back. Cheers

27 maggio 2019

Very poor service, I tried to talk to them in Chat
And they did not answer for a few days and then blocked me from talking to them in Chat.

ShoPlusCenter
Israele
15 giorni di utilizzo dell’app
Data modifica: 30 novembre 2020

I subscribed for the $7.99 per month plan. however i accidentally deleted the app. when i re-installed it back, my subscription was gone. I sent a request to their support to recover my subscription but i never received a reply.

garage sale
Filippine
12 giorni di utilizzo dell’app
Engage Apps ha risposto 30 novembre 2020

Hi, we've messaged you several times about this sent to your gmail account. Please check your email account, or the in-app live chat history, and you'll see we've replied last week. We never go silent. If you don't hear back from us, its probably because you're having email issues, which is surprisingly common.

Data modifica: 14 giugno 2019

The app forced me to rate 5 stars while I was still trying figure out how it works. It caused problems on my website. The photos always disappeared even though I tried to fix them, at least twice, it took me a whole day or more. I contacted the support team. They was running something (that they said it will fix the problem). After their process finished, I checked my website, all the logos I added disappeared, and some photos still not showing up. I contacted the support team again. But after he knows that I'm using the free version, he said there's no support , he said "he has to go back to work" and "good luck with the rest", then he went away leaving me with my questions. That's so irresponsible and so rude , because the problem I'm facing now is caused by the process he was running on his end. Now even though I want to uninstall the app, I have to restore all of my photos, one by one.

Dr.C Lab
Stati Uniti
12 giorni di utilizzo dell’app
8 agosto 2019

Misleading about charges. This app IS NOT FREE! There is NO FREE PLAN AVAILABLE! There are other SEO optimizations that give a free trial but are clear on charges.

Black Lava Vape
Stati Uniti
12 giorni di utilizzo dell’app
Engage Apps ha risposto 9 agosto 2019

Hi, this app has a lot of free features including image optimization, image renaming, and alt texts editing. However, our one-click bulk processing features do require a one-time payment or membership plan. We make this very clear in all aspects of our app, including our listing, FAQ page, and refund policy. Like the merchants that use our software, we are a business that depends on sales to support our developers, marketers, and administrative staff and servers. I hope you consider removing this review as it negatively impacts our product without just cause. Best Regards

Data modifica: 6 marzo 2017

Faced problems with automated picture update and it missed up two products and duplicate photos and decrease of speed of website by factor of two. Software support was prompt, active and engaging then quiet. Challenges will always exist but with great and prompt service will go through all these hurdles. Great idea but needs to perform well.

down time to fix these problem 2 days and I had to take my website offline.

Miskhat
Regno Unito
3 giorni di utilizzo dell’app
6 marzo 2017

Not only didn't this app work correctly on every image, it DELETED some of our product images. Restoring the changes that were made in hopes that our files are put back without having to manually crawl through our website to see where there are errors. Really hope Shopify considers cleaning out apps like this from their store.

4salon
Stati Uniti
3 giorni di utilizzo dell’app
1 febbraio 2018

Not worth it. We paid for the APP and then it stopped working. If you want to return the images back to the way they were before, you will need to do it one by one NOT in bulk. Their servers are really slow. Paid for nothing and no refund.

Automotive Vintage
Stati Uniti
2 giorni di utilizzo dell’app