SEOAnt ‑ AI SEO Optimizer , 1,111件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
編集日:2023年5月14日

Dear shopify users,
I am not going to be judgemental but I am going to tell you my experience with SEOAnt
I have an issue with my shopify admin which keeps reloading constantly and not being able to customize it.
I asked an expert who was able to determne the issue and said it is SEOAnt app keep throwing errors
So I contacted them to solve this issue and no luck so far to the point they stopped answering me on their chat and when they answer they ask me to e patient
finallyI decided to uninstall the app
I do not understand howcome an external expert is able to fix it and their experts are not
Anyway, finally I unistalled the app and every thing now working well
another issue they always report to me that there are 2744 broken links
I redirced these broken links hundreds of time and they keep sending me the same report
I checked my site by using another app and no broken links !!
Why is that? No answer !

I had issues with them before but I will not bother you with all now
I am happy that my admin is working fine now and I will not reinstal this app any more

in essence, I am fully unsatisfied with them and their support to answer my question and solve my issues promptly ( I do not think they know how to fix bugs in their app)

BROOCHITON
カナダ
アプリの使用期間:8ヶ月
SEOAntが返信しました 2022年10月30日

Hello there, thank you so much for your review! :)

We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :)

All the best,
Giraffly Team

2022年7月3日

When I optimised images, it corrupted many of them with strange artifacts/defects that looked like weird photoshopping. Support was good explaining how to restore, but that experience immediately broke my trust in the app.

Cremation Urns
オーストラリア
アプリの使用期間:3ヶ月
SEOAntが返信しました 2022年7月28日

Thank you very much for taking your time to leave a review for us, and we really really appreciate this. Thank you soooo much.

And I was wondering if you have any suggestions or feedback for us to make an improvement. We are always committed to providing the best service to our customers.


2020年1月24日

"Whoops, looks like something went wrong" This the only answer that I have when I click on your application. Ok it's new year in China but it's like this since 2 days ! Will you wait February for checking your Server ????
By the way your application is great, I will review my note if you fix the problem rapidly.

OkO-OkO™
アメリカ合衆国
アプリの使用期間:2ヶ月
SEOAntが返信しました 2020年1月27日

Hi, we are so sorry for the late response because we are in the middle of Chinese New Year Holiday. Thanks for your feedback and our tech people are working on this issue now and we will let you know ASAP once we fixed it. Sorry for your inconvenience again.

2020.01.28 update
Hi there, we have fixed our server and now the App is working properly. Feel free to check out the App at any time and if you have further questions, don't hesitate to contact us. Sorry for the inconvenience again.

2023年1月22日

Nicht vertrauenswürdig. Sehr chaotisch in der freien Version. Dann wird dir der Google Speed so niedrig angezeigt, damit man mehr Geld bezahlt. Passt nicht zu den Google Speed Daten die man im Netz bekommt. Abzocke?! Ich warne auf jeden fall vor diesem Geschäftsgebaren und werde kein Geld für die Pro Version bezahlen.

Echtheitscheck
ドイツ
アプリの使用期間:約2ヶ月
編集日:2023年1月10日

Customer service is playing a word game with us. Feel like an ignorant. Using words adversely. They are giving us some kind of discount and they say we did not mean that. Never see like before

Comfy Master
トルコ
アプリの使用期間:4日
2022年11月3日

This app is terrible. Initially, I thought it was a helpful app, so I subscripted to this app and start the monthly payment. But just on the third day, the app caused a devastating problem in my shop, and I need to spend days to fixed the problems one by one. The robot automatically replaced all my product's meta and title. what's more, they are unable to fix this problem caused by their app, and they just can feel so sorry...In addition, to avoid more risks that might be caused by this app, I have deleted it and asked them for a refund. they refused.

BlueSkyHomeUK
イギリス
アプリの使用期間:4日
2022年4月18日

It doesn't do anything like it has shown on video. it just optimize , that's it and you have to do everything by yourself. They wasted my 2-3 hours and at the end they asked me to buy something to improve the page speeder. And I asked several times how your app helps in improving website to rank high on google search they didn't have answer for that. I already had my few products which were on 1st page of google search but after optimizing that thing also gone. So i don't recommend this app at all. App is not at all helpful, not even the customer service.

DollaLemon
インド
アプリの使用期間:約16時間
SEOAntが返信しました 2022年4月18日

Dear friend,
We are really sorry for the bad experience you had, we will take take full responsibility of it. There are some misunderstanding between us. And could you give us a chance to serve for you again?
Have a great day and wish you a prosperous store!!

2023年7月5日

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Bougie
エジプト
アプリの使用期間:27分
SEOAntが返信しました 2023年7月10日

Hi there,

We apologize for the negative experience you had with our service. We would like to reach out to you and understand what went wrong and wonder what happened on your side. If you could let us know how we can assist you and provide any necessary help through our app, we would greatly appreciate it. Our aim is to improve our collaboration and relationship with you. Thank you and have a great day.

Best regards,
SEOAnt Customer Service Team.

編集日:2023年3月24日

UPDATE:
Looks like when the SEOAnt team manually removed their the code from my store, they also ripped out a load of the HEAD scripts, including all tracking for META Pixel. I've just now found this out and this explains why META ads have dropped in performance by 300% this past 4 days - Pixel was receiving no data! Bottom line - the cowboys at SEOAnt cost me circa $3000 in lost profits when they removed our tracking scripts. YOU HAVE BEEN WARNED!

Original Review:
The single worst app experience I have had in 3 years of running Shopify stores.
1.They present you with a site speed score (in glowing red -'warning, your site is the slowest we've seen etc etc), then push you to hire their premium site speed services.
Thing is, my site gets an A rating on GT Metrix. It is not a slow site. It does not need $100s spent speeding it up.

2. They charged me $59.99 within 10 minutes of installing, despite a 7 day trial period. I had to chase them to get a refund via Shopify chat and at time of writing, no refund received.

3. On uninstalling, it left some code in the store which left an ugly error on the homepage on the customer-facing front end. Looks awful and at time of writing review, they still haven't been able to remove it.

Awful experience!

Pixie Wing
ニュージーランド
アプリの使用期間:約4時間
SEOAntが返信しました 2023年3月23日

Hi Pixie

We feel quite sorry for the inconvenience and experience you had in our APP. Developer Team have worked on what you said and optimized your mentioned parts the instantly we received your feedback here. For the overcharged package fee, after inspection, it was found that the payment did not reach to our side and our Customer Service Team has been guided you to contact Shopify Support to cancel your subscription. Moreover, we already helped you remove the left codes in our APP properly.

We value merchant side feedbacks and reviews very much and do our best to optimize our service and APP features as much as possible. Thanks for your feedbacks to make our APP optimized in a better way.

Best Regards
SEOAnt Customer Service Team

2022年1月27日

After removing app (testing) it left behind a bunch of code affecting my page loading times. Had to manually remove it.

Laser Minting
カナダ
アプリの使用期間:14分
SEOAntが返信しました 2022年1月27日

Hello John,
We do apologize for the inconvenience we have caused you. But I want to tell you that after you uninstall most apps, there will be some code left on your web page. We are also very willing to help you delete the code left by our app. I hope you can understand, we really want to help you , to help your business thrive. Sincere apology from Giraffly team!
Best regards
Giraffly team