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Great app! Highly recommended - very helpful, especially when you running your online store on your own and don't have much time for struggling with SEO.
Customer service exceptional AND the app has only been installed for about a week now and I'm already seeing improvement in ranking and traffic.. Thank you!
Very helpful! This app takes all the SEO components for a product, collection, etc and puts them in one place, which makes SEO easier. The optimization features are wonderful!
Three days have passed and the problem is still not resolved. Very Poor Service!!! Working with SEO requires immediate actions. If you provide such kind of service you have to react immediately to the errors and problems in your app. Do Not Recommend This Company. I will be looking for a new application.
Hi there,
I'm sorry that you had a negative experience with the app. We have been emailing you regarding your experience, but perhaps it is getting caught in your spam folder?
Because we haven't heard back from you, I am responding publicly, in hopes that you receive this and we can open a dialogue as to where things started to go wrong.
On my end, this is what I see:
On September 5th at 12:58 PDT, you emailed us to let us know that you were having some challenges regarding the scan results on your page. At 4:10pm PDT the same day, Amanda emailed you back to let you know that there had been a recent change to the way apps are managed by Shopify, and gave you instructions as to how it could be fixed. On our end, it looks like you viewed the email that day- but again, there could be something wrong with both of our email systems.
On September 9th, a nearly identical conversation with Amanda took place via email, with you reaching out at 2:17am PDT and Amanda responding at 9:43am PDT on the same day. It appears on that day that we received an auto response from your email address ( it was blank). When that was received, Amanda emailed you back to confirm that you were able to make adjustments, but that email was never responded to- although from our end it appears to have been read.
At 9:53pm the same day, you left this review.
As far as I can tell, this is due to breakdown in communication heavily influenced by lack of email receipt/ the way your email client handles responses from help desks.
We want to make this right, and would appreciate an email response to support@seomanager.com . At venntov, we try to make every experience a good one, and apologize that this was not a good interaction for you.
Please email us back so we are able to help turn this experience around for you.
Best,
Rhian
President + Co-founder
venntov
So far so good, I'm loving the ability to target keywords.
Installed this last week and spent hours fine-tuning the SEO for all of our pages, this app makes it so easy regardless of the number of pages/products you have. It also alerts you and creates auto-redirects if you have any broken links. I don't think there is another app that adds more value to your store.
This app should be 6 stars!
An outstanding app which provides simple solutions for improving your website's SEO. Thank-you from the team at AUDIONATION.ca
Great app! Quick support ;-)
I especially like the redirection feature that works perfectly and immediately (saved a lot of headaches). The overview of the site and every single page/product is awesome and very complete.
Thank you!
A very useful app and great customer support. I changed my theme recently and within an hour SEO Manager had contacted me offering to update information relating to their app which they promptly did. Thank you.
App was easy to install and begin using - support was very prompt and professional. Haven't used long enough to comment further but so far off to a great start..