SEON Fraud Prevention , 58件のレビュー

総合評価
4.4
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の5%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の3%は1つ星です
2023年11月21日

This app was only OK.

it did provide a lot of useful information on the order, but forget about relying on it for useful automated fraud protection is not possible. you still have to babysit it.

It maybe saved us 1-2 chargebacks a month, but it was wrong just as often as it was right

now they raised the price to $600month??

doesnt make sense to pay $600 to save maybe 1or 2 $45 chargeback a month

PrintChecks Pro
アメリカ合衆国
アプリの使用期間:1年以上
SEON Technologies Ltd.が返信しました 2023年11月27日

Thank you for the review!

We offer an enterprise-grade tool with unlimited flexibility and customization to enable merchants to tailor the setup to best fit their needs and every unique risk pattern. In some cases, stores don't need the level of service and possibilities SEON offers. Automation is key, we help huge fraud teams cut back on their manual review time, by enabling them to create an unlimited number of custom rules for any pattern, behavior detection, and automation they prefer.

If you need help with the customization we advise you to reach out to our support team and they'll be happy to assist you.

SEON Team 👊

2024年1月6日

Would not recommend. Fraudulent transactions still slip by this app. And they don't insure orders or provide any guarantees, so our business is still on the hook for fraudulent orders and chargebacks. As a result, we were still needing to manually review every transaction, defeating the whole point of needing the app. The app was costing us each month and we were still doing the work the app was meant to do for us.

bootsandbrothers
アメリカ合衆国
アプリの使用期間:約3時間
2023年5月18日

This app is excellent and user-friendly. The support team is fantastic and extremely helpful. Thank you for your assistance.

Betterjewelry
アメリカ合衆国
アプリの使用期間:10ヶ月
SEON Technologies Ltd.が返信しました 2023年5月18日

Thank you for the awesome review, it's greatly appreciated! 😍

We love to do our best to support you! 👊

2022年4月22日

SEON. Fraud Prevention has helped us screen orders for fraud more quickly and effectively than other apps that we've used. I highly recommend trying this app.

VIVO - desk solutions, screen mounting, and more
アメリカ合衆国
アプリの使用期間:2年弱
SEON Technologies Ltd.が返信しました 2022年4月22日

Thank you for the feedback, we appreciate it!

Let's fight fraud together! 👊

2022年1月10日

Great support. Walking through the app with a member of the support team helped us understand the meaning of the fraud level associated with each order. The app is customizable in that you can set your own comfort level to flag fraud. You can also choose to have SEON automatically decline orders that are flagged as fraudulent. We chose not to do this since we prefer to review the orders ourselves. This is not fraud insurance. It helps you identify fraudulent orders on top of what Shopify's platform offers.

Light As Air Boats
アメリカ合衆国
アプリの使用期間:2年弱
SEON Technologies Ltd.が返信しました 2022年1月10日

Thank you for the great feedback, it's highly appreciated! We are happy to help and support you anytime, making sure your business stays protected.

2022年4月25日

Love everything about Seon and Walter have been so helpful in hopping on a call with me to further assist in my understanding of the full potential of the app. If you're looking for a great app to stop fraudulent orders from your store, then Seon app is for you.

Ringz & Tingz Jewels
アメリカ合衆国
アプリの使用期間:2年弱
SEON Technologies Ltd.が返信しました 2022年4月26日

Thank you for the nice words, it's highly appreciated. 😍

I and the team are always happy to assist. We're on the same mission of fighting fraud. Our goal is to provide you with a great tool for preventing fraud, but also an awesome experience using it.

Cheers,
Walter

2022年2月16日

Just the best app support on all Shopify Market. Walter was with me for any support I required and also consult me due to security system

95gameshop
中華人民共和国香港特別行政区
アプリの使用期間:2年弱
SEON Technologies Ltd.が返信しました 2022年2月16日

Thanks for the great feedback! You're right, we aim to provide the best support experience. I'm always happy to help. 👊

Cheers,
Walter

2022年6月30日

I installed Seon to protect my business from fraudulent transactions. Walter was very helpful, not once but twice. Both times I had questions he not only answered them, and fixed them for me he also showed me where to look. It is reassuring to know that someone is there to help if one is unsure.

booksrusandmore
オーストラリア
アプリの使用期間:1年以上
SEON Technologies Ltd.が返信しました 2022年6月30日

Thank you for the feedback, it's highly appreciated! 😍

We know fraud prevention could be scary for someone outside of this industry (it shouldn't be), but we believe everyone should stay protected.

Our product is designed with this in mind, to offer a robust system with a seamless experience for merchants. An awesome team is also here to help and offer customization recommendations.

Let's fight fraud together! 👊

2022年6月29日

Realmente no me he dado cuenta de lo "desprotegido" que estaba hasta que he tenido dos fraudes con tarjeta en la misma semana. Esta aplicación te brinda mucha información para poder evaluar si la compra se trata de una compra real o un fraude. SEON te añadirá en cada compra una etiqueta de riesgo y si aprueba o deniega la compra puediendo escoger que lo haga de forma automática o interactuar tu de forma manual. Las tarifas de precio son muy razonables y el servicio técnico es fabuloso. El primer día de uso hablé con un técnico (Walter) y me dió una serie de consejos muy útiles. Realmente no podría estar más contento y ahora me siento mucho más seguro a la hora de enviar productos puesto que tengo una información y un análisis muy valioso que me hacen estar mucho más tranquilo. Muy recomendable!!!!!

Corseteria Lita
スペイン
アプリの使用期間:1年以上
SEON Technologies Ltd.が返信しました 2022年6月30日

¡Muchas gracias por la revisión detallada! Apreciamos mucho sus comentarios. 😍

¡Lucharemos contra el fraude juntos! 👊

Walter

2022年11月16日

Very detailed and configurable. Provides checks that I never thought possible. An indispensable tool.

Weinermusic
アメリカ合衆国
アプリの使用期間:1年以上
SEON Technologies Ltd.が返信しました 2022年11月16日

Thank you for the review, it's well appreciated. 😍

Flexibility is key, we want to make sure everyone can perfectly tailor the system to their own business needs. Please reach out to our team anytime you need assistance.

We'll fight fraud together! 👊