Algemene beoordeling
4,4
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
11 augustus 2022

I recently installed the APP, so can not comment on the effectiveness, aside from noting that so far it appears to be working well. However, when I required assistance to integrate it with Shopify Flow the support was prompt and provided clear direction on how I could achieve what I wanted to do.

catevolution
Australië
5 maanden gebruiken de app
SEON Technologies Ltd. heeft geantwoord 19 augustus 2022

Thank you for the feedback, it's highly appreciated! 😍

Our team is always here and happy to help, do not hesitate to reach out whenever you need assistance. Let's fight fraud together! 👊

17 mei 2022

This is probably the most in-depth fraud protection on Shopify. There is a bit of setup and learning but has been effective in flagging repeat fraudulent customers and past scammers trying to make new accounts.

Jed North
Canada
4 maanden gebruiken de app
SEON Technologies Ltd. heeft geantwoord 18 mei 2022

Thank you, we appreciate your honest feedback! 👍

The high flexibility and customization we offer require a small learning curve when you take advantage of these extra options, but we're always here and happy to help with all that.

Let's fight fraud together! 👊

19 augustus 2022

App was easy to setup and they have great vidoes along with friendly customer support. Haven't had any orders yet, but happy to have the piece of mind!

KOFC GOLF
Verenigde Staten
4 maanden gebruiken de app
SEON Technologies Ltd. heeft geantwoord 19 augustus 2022

Thank you for the review, we appreciate your feedback! 😍

We are glad you chose SEON and we'll happily assist you during the whole journey. Let us know if you need help with any customizations and our team will be there to make SEON the best fit for your business needs.

Let's fight fraud together! 👊

25 maart 2022

Really good I had a problem with an order, I installed the app after the order was placed so the app could not detect it. Customer support helped me identify that the order was fraud. Thank you

Broseus & co
Verenigde Staten
3 maanden gebruiken de app
SEON Technologies Ltd. heeft geantwoord 25 maart 2022

Thank you for the great feedback, it's highly appreciated!

We're checking the orders in real-time as they come in. For this, SEON has to be installed to be able to run the fraud check.

However, we are always looking for ways to help the merchants stay protected, so we're happy to provide insights for past orders as well.

We'll fight fraud together! 👊

12 december 2022

I needed help and was contacted by Walter. He really went above and beyond, sending me a video clip of him showing me exactly how to fix my problem! I really appreciate the help! Great app as well. It has helped flag fraudulent orders.

blessedbegodboutique
Verenigde Staten
3 maanden gebruiken de app
SEON Technologies Ltd. heeft geantwoord 12 december 2022

Thank you for the feedback, it's greatly appreciated! 😍

We are always happy to help, so do not hesitate to contact us whenever you need assistance.

Let's fight fraud together! 👊

Bewerkt 10 november 2022

Seon has helped our Shopify store time and time again in terms of recognizing and dealing with the many fraudulent charges impacting our storefront. They provided insightful information when Shopify support was not helpful. Thanks, Seon!

Gophermods
Verenigde Staten
2 maanden gebruiken de app
SEON Technologies Ltd. heeft geantwoord 10 november 2022

Thank you for the review, we appreciate it. 😍

Our goal is always to give the best recommendations and help wherever we can. It is so rewarding seeing this well appreciated. Thank you!

Let's fight fraud together! 👊

1 juni 2022

I have not used the app much yet! Just downloaded it, but so far the customer service has been excellent

MILAMORE USA
Verenigde Staten
2 maanden gebruiken de app
SEON Technologies Ltd. heeft geantwoord 2 juni 2022

Thank you for the feedback, we appreciate it! 😍

We believe a robust product should also come with excellent customer service. I'm sure you'll love it once start exploring all the features we provide to keep your store protected.

Let's fight fraud together! 👊

24 november 2022

Cette application est très complète pour prévenir les risques de fraude et correspond parfaitement à nos besoins. Le support technique est réactif et efficace, je recommande !

Laboratoire Garancia
Frankrijk
2 maanden gebruiken de app
SEON Technologies Ltd. heeft geantwoord 24 november 2022

Merci pour l'avis, c'est très apprécié! 😍

Nous vous aiderons à lutter contre la fraude! 👊

13 oktober 2022

Every store needs Seon, it's very useful to differentiate real and fraud orders before you get a chargeback.

Cololight Australia
Australië
Ongeveer 2 maanden gebruiken de app
SEON Technologies Ltd. heeft geantwoord 13 oktober 2022

Thank you for the review! 😍

We are glad to see that all the additional data we provide regarding the order, customer, and transaction helps you fulfill only genuine orders.
Our goal is to help you fulfill as many orders as possible, maximizing revenue, but only genuine ones so losses are prevented.

Let's fight fraud together! 👊

21 september 2022

10.10 service. Fantastic and amazing customer support. I recommend this app to anybody struggling with fraud orders, especially virtual items! :)

ultrasmurfs
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
SEON Technologies Ltd. heeft geantwoord 22 september 2022

Thank you for the review! We love to see that our hard work is appreciated. 😍

We'll help you fight against fraud! 👊