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Great app, definitely helps you analyse the customers profile and make a more solid decision on whether the order is fraudulent or helps you spot those common fraudulent signals, I use it on both of my stores now as my go to, highly recommend. AAA++++
Thank you for the review, we appreciate it! 😍
Let's fight fraud together! 👊
Would not recommend. Fraudulent transactions still slip by this app. And they don't insure orders or provide any guarantees, so our business is still on the hook for fraudulent orders and chargebacks. As a result, we were still needing to manually review every transaction, defeating the whole point of needing the app. The app was costing us each month and we were still doing the work the app was meant to do for us.
A must-have app for any business: big or small. It's the best anti-fraud app that I've tried. It's also perfect for small businesses, like mine, as their prices are very reasonable. Customer support is also excellent! Thank you SEON and to Andras! You're the best!
Thank you for the review, your feedback is well appreciated! 😍
Our goal is to help everyone. Fraud can be a problem for businesses of any size so we created different plans to suit them.
Let's fight fraud together! 👊
I recently installed the APP, so can not comment on the effectiveness, aside from noting that so far it appears to be working well. However, when I required assistance to integrate it with Shopify Flow the support was prompt and provided clear direction on how I could achieve what I wanted to do.
Thank you for the feedback, it's highly appreciated! 😍
Our team is always here and happy to help, do not hesitate to reach out whenever you need assistance. Let's fight fraud together! 👊
This is probably the most in-depth fraud protection on Shopify. There is a bit of setup and learning but has been effective in flagging repeat fraudulent customers and past scammers trying to make new accounts.
Thank you, we appreciate your honest feedback! 👍
The high flexibility and customization we offer require a small learning curve when you take advantage of these extra options, but we're always here and happy to help with all that.
Let's fight fraud together! 👊
App was easy to setup and they have great vidoes along with friendly customer support. Haven't had any orders yet, but happy to have the piece of mind!
Thank you for the review, we appreciate your feedback! 😍
We are glad you chose SEON and we'll happily assist you during the whole journey. Let us know if you need help with any customizations and our team will be there to make SEON the best fit for your business needs.
Let's fight fraud together! 👊
Really good I had a problem with an order, I installed the app after the order was placed so the app could not detect it. Customer support helped me identify that the order was fraud. Thank you
Thank you for the great feedback, it's highly appreciated!
We're checking the orders in real-time as they come in. For this, SEON has to be installed to be able to run the fraud check.
However, we are always looking for ways to help the merchants stay protected, so we're happy to provide insights for past orders as well.
We'll fight fraud together! 👊
I needed help and was contacted by Walter. He really went above and beyond, sending me a video clip of him showing me exactly how to fix my problem! I really appreciate the help! Great app as well. It has helped flag fraudulent orders.
Thank you for the feedback, it's greatly appreciated! 😍
We are always happy to help, so do not hesitate to contact us whenever you need assistance.
Let's fight fraud together! 👊
Seon has helped our Shopify store time and time again in terms of recognizing and dealing with the many fraudulent charges impacting our storefront. They provided insightful information when Shopify support was not helpful. Thanks, Seon!
Thank you for the review, we appreciate it. 😍
Our goal is always to give the best recommendations and help wherever we can. It is so rewarding seeing this well appreciated. Thank you!
Let's fight fraud together! 👊
I have not used the app much yet! Just downloaded it, but so far the customer service has been excellent
Thank you for the feedback, we appreciate it! 😍
We believe a robust product should also come with excellent customer service. I'm sure you'll love it once start exploring all the features we provide to keep your store protected.
Let's fight fraud together! 👊