SEO On: AI Blog Post Builder
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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At first, I was very happy to find this app. Their customer support, which was nice, asked me to leave a review. Without testing the app, I left a 5-star rating. However, once I started testing, I was shocked that this app is even allowed on the Shopify App Store.
Here's the reason why I changed my review:
First, it removes content such as images and numbered lists, messes up any HTML code you have by adding theirs and injecting a line of code at the top which ruins your code, doesn’t save alt texts, and so on. The most important for me was the wiping of content which is unacceptable!
I reported these issues a week ago, asking them to fix them. They told me multiple times that the photo deletion bug was fixed, just to notice it wasn't. I had to reupload those photos every single time and the problem is still there. About 6 times I had to reupload the photos and fix the problems in the Shopify's Default Blog Editor.
If their app was not deleting content I was more than happy to use it. But after multiple videos I've sent, pinpointing proof that the content gets deleted, the issue was still there.
The last drop is when I specifically asked them not to make changes without my permission, yet they did. I never requested a font change in my code—I only asked you to fix the issue causing my blog content to be wiped.
It’s extremely unprofessional to claim a fix has been implemented while I continue to experience content loss, wasted time, and unnecessary stress. I understand this is a free app, but before launching it, test it on your own store instead of risking to ruin other people’s hard work.
EDIT: No, that is not true! We used standard blog editor to reupload the images that were deleted by your app. Additionally, we've granted access to our store and although I requested not to make changes without my approval, you guys went forward and totally disregarded my request. I had to work an entire week to fix the problems you guys have caused and seeing your response, trying to turn things around shows a totally different thing than understanding. Before you launch an app, ensure it works by testing it on your own stores!
Thank you for sharing your honest experience with our app. We sincerely apologize for any inconvenience this may have caused.
After thoroughly reviewing your case, we found that content loss occurred due to editing the blog post simultaneously in both our app and the Shopify Blog Editor, especially when making direct HTML modifications in Shopify’s editor. Editing raw HTML can alter the post’s structure, leading to conflicts when switching between editors.
Additionally, we want to emphasize that our dev team did not modify your font or make any unauthorized changes. Our role was solely to investigate and diagnose the reported issue, and no modifications were made beyond that on the day of investigation.
We understand that you prefer flexibility in design, but our app is primarily focused on content building rather than extensive design customizations. Because of this, manual modifications—especially direct HTML edits—may lead to unexpected conflicts when switching between editors.
To ensure the best experience when using our app, we recommend:
✔ Editing blog content in a single place – Avoid switching between our app and another editor, especially when making HTML modifications.
✔ Using the app or Shopify’s built-in functions without manually altering HTML: This ensures content is stored properly and remains stable.
We truly appreciate your feedback, as it helps us continue improving. If you decide to revisit the app in the future, we’re always here to assist and ensure a smoother experience.
Would definitely recommend this app.
Easy setup and excellent support by RICKY.
I was initailly worried whether the support would come back with the solution ..... response and solution was right on THE COMMITTED time.
Writing blog was never so easy. I found it too cumbersome to publish an article on other apps but with SEO on Blog it was excellent and easy .
Thanks for having this app on shopify.
Update on 21-11-2024
An Issue keeps recurring again and again wherein if an attempt is made to add product links below the blog the whole section renders to create unlimited horizontal scrolling and the worst thing is the whole article I wrote has now gone down the drain. The support chat window shows people to be online and there is no response.
Thank you for bringing these concerns to our attention back in November. We're happy to share that the issues you faced were promptly resolved, and we’ve since implemented a draft history feature to prevent any loss of blog content in the future. We value feedback like yours, which helps us continually improve and ensure a seamless experience for all our users. If you’re exploring our app, rest assured we’re committed to your success!
Unacceptable experience. The application deletes content!
We’re sorry to hear about your experience. From past cases, we've found that content loss can occur when blog post HTML is manually edited outside the app, which may cause conflicts when switching between editors.
To ensure a smooth experience when using our app, we recommend:
✔ Editing blog content in a single place – Avoid switching between our app and another editor, especially when modifying HTML.
✔ Using the app or Shopify’s built-in functions for content and images – This ensures proper storage and prevents unintended display issues.
If you've encountered this issue, we'd be happy to investigate further. Please feel free to reach out to our support team so we can assist you.
good experience
Professional app, excellent service, great team, thank you
Thank you for your kind words! We’re delighted you found the app professional and the service excellent. Let us know if you need further assistance! 😊
The customer service has been great and responsive. The features provided are useful as well.
We’re delighted you enjoyed the features and found our service responsive. Thank you for your feedback—feel free to reach out anytime! 🌟
I had the pleasure of receiving support from Penelope to improve my blog post, and I must say, her assistance exceeded my expectations. Not only did she address my initial queries, but she also provided additional insights and information that proved to be incredibly valuable. Her dedication, attention to detail, and willingness to go above and beyond made a significant difference in refining my work. I am genuinely grateful for her support and would highly recommend her to anyone seeking professional and thorough assistance. Thank you, Penelope!
Thank you so much for your thoughtful feedback! We're delighted that Penelope made a positive impact on your blogging experience. We're always here to help! 😊
The app is easy to use. I had a question for support immediately after installing. They responded immediately and though my request wasn't supported in-app, Nim was very courteous and quickly made a custom edit to help me out.
🎨 Nim’s responsiveness and expertise in making custom edits make us proud. Thanks for your feedback and support!
The app is simple and easy to use, with a supportive team that is very responsive and usually answers my questions quickly. Highly recommend it to everyone!
Thank you for recommending Avada! It’s fantastic to hear our team could assist you quickly and help make things simple. Reach out anytime – we’re always here to help!
Juliana, thank you so much for your wonderful help with this app! Your support has been exceptional and has greatly improved my experience. I’m really grateful for all the guidance and assistance you provided. The app is excellent and easy to use, and I’m very happy with the results. Thanks again!
Thank you so much for sharing your experience! It’s great to hear that Juliana’s support was exceptional and that the app has made such a positive impact. Don’t hesitate to reach out if you need more help!
Ricky was very Helpful and helped me through everything that I needed help with. He needs a raise!
We’re so glad to hear Ricky could assist you effectively and ensure everything was taken care of. Your kind words mean a lot to us. Let us know if you need any further support!
Hello
A great application . And a professional support service. support advisors . is professional and friendly .
Thank and have good day
Thank you for your wonderful review! We're delighted to hear that our team provided professional and friendly support. Have a great day too!
Mia helped me a lot. He helped in every way. Mia should be chosen as support of the month. I would like to thank him from here too.
Thank you for your wonderful feedback! We’re so glad Mia could provide exceptional support. We’ll be sure to pass along your kind words!
mia help me very much，thanks
Thank you for the feedback! We’re so glad Mia could help you. Don’t hesitate to reach out if you need further assistance!
El soporte responde rápido y tiene paciencia con tus tiempos offline, lo cual mejora mucho la experiencia
¡Gracias por tu comentario! Nos alegra saber que nuestro equipo de soporte mejoró tu experiencia. ¡Apreciamos tu confianza!
it was helpful and knowledgeble plus MIA was the best and make sure, I solve everything
We’re thrilled you found our service helpful! Thank you for recognizing MIA’s efforts. We're always here to assist you!
the support is very good : )
Thank you! We’re glad you’re happy with our support. Don’t hesitate to reach out anytime!
great app! , simple yet profound , the customer service are really attentive and supportive , they helped me work out on my blogs efficiently , it is a must have app.
Thank you for the wonderful review! We’re happy to hear our support helped with your blogs. Enjoy using the app!
excellente servisse rien dire
Merci beaucoup ! Nous sommes ravis que vous soyez satisfait du service. N'hésitez pas à nous contacter si besoin !
Hello SEO On Team,
I am excited to be using your application! It's an excellent tool for managing blogs, and the fact that it's free makes it especially helpful for startups. Your support team is fantastic, always providing timely assistance and resolving queries quickly.
I highly recommend this application as one of the best!
Thank you so much for your wonderful feedback! We’re delighted that you find our app valuable for managing blogs and that our support team could provide timely assistance. We’re here to help your startup succeed—reach out anytime you need us!
Tiana is good
We appreciate the kind words! We'll make sure Tiana sees your message. Thank you for your support!
"Exceptional Service and Passionate Support from Audrey!
I recently had the pleasure of working with Audrey, and I must say, her service was nothing short of outstanding. From the moment I reached out, Audrey’s passion for her work was evident. She guided me through every step of using the website with a level of dedication that truly impressed me.
Audrey's enthusiasm for helping others is remarkable. She was incredibly patient and attentive, ensuring that I fully understood each part of the process. What stood out the most was her responsiveness—she replied to my questions and concerns with remarkable speed, making the entire experience smooth and hassle-free.
Her commitment to providing excellent support and her genuine care for her work make Audrey an invaluable asset. If you’re looking for someone who is not only knowledgeable but also deeply passionate about what they do, Audrey is your go-to person. Her exceptional service made a significant difference in my experience, and I’m truly grateful for her help.
Thank you, Audrey, for being amazing!
Thank you so much for your glowing 5-star review! We're thrilled that Audrey’s support made such a positive impact on your experience. We're here to continue providing the same level of care whenever you need us—just reach out!