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Everything about the app is great except for one major issue. People cannot choose a custom time if booking multiple hours. For instance if someone wants a 4 hr block the times available wil be 12-4, 4-8, 8-12. So if someone wanted to book 2-6 they cant which im really upset that i didnt know before hand
Hello there! First of all, thanks for trying out Sesami. We always highly encourage all merchants like yourself to take advantage of our free plan and evaluate to see if it fits the needs of your particular business workflow.
Sesami, like all appointment scheduling and booking apps, have decisions to make that try to fit the needs and workflows of our userbase, to the best of our ability. In this particular situation that you are describing, we decided long ago that in order to streamline and create an easy-to-use interface for customers, our app will automatically create the maximum number of timeslots based on the availability you have set and the length of your service. The thought process behind this is that we want to make it as quick and easy as possible for you, as the merchant, to maximize your time being booked, and in turn, maximum revenue.
Having said that, we do highly encourage feedback and critiques you or any merchant might have on our feedback board here: http://sesami.co/feedback
. Perhaps after reading the features being requested, you would consider revisiting your review, as we have never promoted that we ever had this feature (but we do understand your disappointment that we don’t).
Feel free to send us a message anytime - help@sesami.co - if you would like to discuss your business and situation in more detail (or if you would just like to vent about our app 😉 )
The Sesami Team
I use this app to help me book appointments on my website. easy to set up and perfectly shown to my customers. I like this app thank you
The customer service is sharp and responds quickly. The app is straightforward and easy to use. I recommend to small businesses alike.
I am really happy that I installed this add-on. The configuration was super easy and it works perfectly.
Very versatile to use for all sorts of products. Has helped keep out team on track. Amazing Customer Service!
as yet I haven't used this but I've had no problem with loading and updating etc, Hopefully I will get some bookings very soon
I initially decided to sign up with sesami because of their great customer service, and they did not disappoint! I was working with Leo mostly, and he was super helpful and patient with me! 5/5 recommend!
This app was a great solution for scheduling coaching sessions. I am extremely impressed with this companies customer service and dedication to providing solutions/support to users. I needed help on a Saturday and a team member helped quickly, something I am thankful for.
Hey thanks so much for your feedback and 5 star review! We do take pride in providing the best value for our customers :)
Great Customer Service. Very quick and problem-solving. I couldn't figure out the set up and they fixed it for me.
Great customer service! The app does the job required. It was the only app I could find that would work well with Shopify and Klaviyo for a fully automated system