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Sesami is hands down amazing. Not only do they have a superior app to what is out there, but the customer service is beyond approach. They resolved an issue I had with integration into another crucial app. It was resolved within hours. I'm so glad I found them!
TERRIBLE COSTUMER SERVICE!! Wouldn't let me give a 1 out of 5. After having been in business for 8 years, this has been the worst costumer service I have ever received. Not only did Sesami not deliver in three months what was promised to be completed in two weeks, but they also stopped responding to my emails. As a small business owner, losing revenue is a real problem. The Sesami team was completely inconsiderate of the fact that their lack of organization was costing my business money.
This app was a life saver during our Covid lock down as we were able to have private in store appointments which enabled us to generate sales. Customer service was very responsive and helped up set it up.
Poor customer service. App fails regularly and you get no assistance from customer service. Emails are never answered.
Hello there! We are currently on an email thread with you trying to fix your theme issues which originated from multiple booking apps installed at the same time. Unfortunately, installing multiple apps that have the same functionality has created theme conflicts, which is why Sesami it's not currently working on your theme. Let's work together to resolve this - as fundamentally the issue is not due to Sesami, but due to conflicting code.
Amazing service! I was having a problem to install the app; sesami support team was great. Fast! Easy! Helpfull! Love it!
I was confused as to how to set appointment time but I got help very fast. We was able to solve the problem and he showed me how to add to my menu on my website. Definitely appreciated the help and rapid response. If you have any issues call or message they will help you at no charge.
Great customer service!
I am not good with computer so I was having hard time but very kind person Mariana was so helpful and We managed to set up on my wesbite.
Every customer service should be like her!
No stress at all.
Thank you so much!
It helped more work through complicated steps that I do not typically understand! I love this and meets my requirements!
This is a very nice app. I would want to walk through the dashboard before you create a product and or employee.
This app is user friendly and the customer service is fast and very helpful! I would definitely recommend it.